Human Resources Manager

Kellen C. Welton

*** ********** *** – Pleasant Grove – UT - 84062.

Cell: 951-***-****, Home: 760-***-**** • E-mail: ************@*****.***

April 22, 2014.

Recruiter

ROI Solutions Pleasant Grove, UT

As a qualified professional with the experience and strong motivation to excel in all

Human Resources, Administration, Accounting and other areas and my ability to

motivate, work in groups and be part of your Company make me a great candidate.

The companies where I have worked I helped develop programs that bettered the

relationship between people, company and collaborators and our Clients. W e worked

together with all Managers and Directors to accomplish all goals to be a better place

to work.

This way we can reach greater reactivity, motivation, reaching the objection of the

company.

In the past years my ability to improve myself have grown stronger and I have been

able develop myself in many new aspect as a person and my off time. I have lear ned

so much in so many areas but my love is with work with people and numbers.

Thank you for considering me.

Kellen C. Welton.

Kellen C. Welton

224 Thornberry Way – Pleasant Grove – UT - 84062.

Cell: 951-***-****, Home: 760-***-**** • E-mail: ************@*****.***

More than 12 years business/Human Resources Generalist my experience involving

direct accountabilities in the areas of recruitment, selection, training, employee

relations, marketing to employees, benefits administration, job analysis and

compensation and other administration areas. Excellent interpersonal,

administrative/organization and strong influencing and negotiating skills.

HUMAN RESOURCES QUALIFICATIONS:

Experienced manager with expertise in human relations and project

management

Extensive background in staff recruitment and retention

Staff training and development

Superb written and oral communication skills

Organizational and Strategic Planning

Management Coaching

Program Marketing

Contract negotiation and compliance

Knowledge of Federal and State Employment Law

EDUCATION & CERTIFICATIONS

MBA – DOM CABRAL FUNDATION - Curitiba, Parana, Brazil

Master Degree in Business Administration, 2007 – 2009.

FEDERAL UNIVERSITY OF PARANA Curitiba, Parana, Brazil

Master Degree in Human Resources Administration, 2007 - 2008.

FAE BUSINESS SCHOOL Curitiba, Parana, Brazil

Bachelors in Economics, 2001 - 2004.

Colegio Cenecista Presidente Kennedy – Campo Largo, Parana, Brazil

High School Diploma in Technical Accounting. 1996 - 1999.

PROFESSIONAL EXPERIENCE

WORKFORDE LOGIC – GOOGLE INC.

ADS Quality Rater – September 2011 – December 2012 – Temporary Job.

As an Ads Quality Rater, I was responsible for reporting and tracking the visual

quality and content accuracy of Google advertisements. Ads Quality Raters use an

online tool to examine advertising -related data of different kinds and provide

feedback and analysis to Google. The projects worked involved examining and

analyzing text, web pages, images, and other kinds of information. I had to be

familiarity with Portuguese-speaking web culture and media (specific to Brazil).

Additionally, I always apply the knowledge that I have from Brazil to a broad range of

interests and topics, and I have to possess excellent written communication skills

and web analytic capabilities.

CIA DE AUTOMOVEIS SLAVIERO Brazil

Car Dealership – Ford Motor Company – 350 employees

Human Resources Manager, November 2006 – February 2009

Recruited to restructure the Human Resources department as well as to help

open a new company branch in Curitiba, guiding the startup and management of

a full spectrum of HR operations, systems and programs. Here is some of my

responsibilities:

Responsible for recruiting, orienting, training and supervisi ng all company

staff, was able to reduce staff turnover from 78% to 14% by improving staff

orientation and training, professional development, and mid -level

management coaching.

Oversight of all aspects of staff performance; performance evaluation,

progressive discipline, mediation of staff disputes and grievance procedures

in accordance with state and federal laws.

Leadership in the setting and achieving of strategic and organizational goals.

Established training programs for staff in regard to all aspe cts of workplace

performance and professional development.

Supports the communication and administration APL Benefits programs and

policies in the various locations. Resolves employee benefits issues. Assures

timely and accurate submission of employee benefit data and documentation

to HR processing.

Compiles data, generates and distributes reports as required to support AAP

development, compensation, system administration and other

internal/external reporting requirements. Completes personnel change forms

and other day-to-day HR paperwork.

Serves as liaison between managers/employees and payroll to facilitate

resolution of pay-related issues.

Administration of APL policies and procedures.

Employee development at all levels, including coaching and counseling,

facilitation and mentoring.

Responsible for the Training Program for the all Company and with Ford

Motor Company in Sao Paulo – Quality Care Program.

SOFTMARKETING COMUNICACAO E INFORMACAO LTDA Brazil

Human Resources Manager, August 2002 – August 2006

Call Center – 450 employees.

Promoted to fulfill a broad range of HR functions, including recruiting and training

employees, administering benefits, overseeing disciplinary action and managing

HR records. As well as served as representative for the company as liaison

between the company and the workers union. As well as workers compensation.

Responsibilities:

Responsible for recruiting, orienting, training and supervisi ng all company

staff, was able to reduce staff turnover from 92% to 17% by improving staff

orientation and training, professional development, and mid -level

management coaching.

Trained members of management team on interviewing techniques and best

practices, conducting workshops and one-on-one coaching sessions that

contributed to sound hiring decisions.

Co-developed company’s first-ever standardized disciplinary procedures and

tracking system that insulated company from legal risk and ensured

consistent and fair discipline processes.

Devised creative and cost-effective incentive and morale -boosting programs

(including special events and a tiered awards structure) that increased

employee satisfaction and productivity.

Responsible for implement new programs for the employees: Birth of the

Month, Employee of the Month, Relation with our community, our suggestion

Box, and create the new clime for our employees feel free to come and talk

with HR and so many others.

Reworked new-hire orientation program to include HR information and

company resources.

Revised job descriptions across all levels and categories. “Shadowed” and

interviewed employees to construct an accurate picture of the duties and skills

required for each position.

W rote employee manual covering issues including disciplinary procedures,

code of conduct and benefits information.

Structured and implemented programs and policies in the areas of training,

compensation structures, benefits packages, incentives and new-employee

orientation.

Fostered a teamwork/open-door environment conducive to positive dialogue

across the organization. Personal efforts were cited as the driving force

behind branch’s employee-retention rate within an industry where high

turnover is the norm.

Brought workers’ compensation program into full compliance. Instituted

preferred providers list and trained managers and associates on procedures

to follow in case of injury.

Responsible for developing and conducting training efforts in a busine ss

environment, for each Company in our Call Center.

S.R.E - SERVICO DE RECURSOS DE EMPREGO, LDS CHRUCH - August

2006 – February 2009, Curitiba - Parana, Brasil.

Volunteer Service/Volunteer Coordinator

Volunteer Coordinator

Taking care of Candidates

Instruction of CASP-Curso de Auto Suficiencia Profissional

Answering to Companies and Institutes of Education

Responsible for the elaboration of records(English-Portuguese)

W orked as a Volunteer teaching CASP, every Tuesday and Thursday. Teaching

other people how to fill out an application, answer phone calls, and how to prepare

for interviews. .

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