Sales Customer

ANUPAM DEY

PERMANENT ADDRESS:- ***, Udayanpally Chowmatha, PO- Ichapur Nawabjung, 24 Paraganas

(north), Pin- 743144

PRESENT ADDRESS: - 107,Bhubaneswari layout,Marathalli,Bangalore P.O:- 560037

Contact: +91-888*******,+919*********,, Email: ********@*******.***, ********@*****.***

ASPIRING LOGISTICS,SHIPPING & EXIM PROFESSIONAL

Seeking a challenging and rewarding opportunity in the industry which is in line with my academic

background and which effectively utilizes my analytical and technical skills

SUMMARY OF SKILLS

Qualified PGDM (Cargo Management ) from IITTM, Bhubaneswar backed with BHM from IHM

Bhubaneswar. Accented with the latest trends and techniques of the field, having an inborn

quantitative aptitude, determined to carve a successful career in the industry.

Well versed in managing import function with entire procedural formalities and complete

documentation relating to international.

Excellent skills in consensus building, organization and price negotiation with sound knowledge to

develop effective Procurement Strategies and Policies to achieve optimum cost of services and

streamline the overall procurement functions within the required time, budget and quality

standards

Well conversant with shipping and logistics, International Marketing, Import-Export

Operations, pre and post shipment documentations, contract management & client

interaction, etc

An effective team player with exceptional planning and execution skills coupled with a systematic

approach and quick adaptability.

EDUCATIONAL CREDENTIALS

PGDM (CARGO MANAGEMENT & TOUR OPERATIONS) 2011

IITTM Bhubaneswar, 71.8%

BACHELOR OF HOTEL MANAGEMENT 2009

IHM, Bhubaneswar; 60.6%

XII 2006

Kendriya Vidyalaya, Barrackpore; 58.7%

X 2004

Kendriya Vidyalaya, Barrackpore; 68.7%

TECHNICAL SKILLS

Windows, MS Office & Internet Applications

PROJECT UNDERTAKEN

Logistics and supply chain – 2011

TRAINING UNDERGONE

1. For 6 months at Sindhu Cargo Services Pvt. Ltd.

2. 5 Months Kenilworth Beach Resort & Spa, Goa

3. 2 months at India Tourism(INCREDIBLE INDIA)

PRESENTLY WORKING WITH DART GLOBAL LOGISTICS PVT LTD (12-Sep-2012 to till date)

Working as SR. EXECUTIVE – SALES.

1. Marketing & Sales

2. Collecting readily available Logistics Market Database on the assigned area

3. Scanning the assigned portion of the Bangalore logistics market mainly by

direct visits, also through telephonic and email communications.

4. Creating and updating the market database gathered by visits

5. Identifying prospective viable customers.

6. Marketing our Company / products in the logistics Market.

7. Educating the prospective customer on our company / its policies.

8. Selling our logistics solutions to the identified prospects

9. Maintaining a strong and healthy relationship with the customers.

10. Increase revenue for the company and strive to achieve more than the budgeted

target for the branch in order to achieve the CEO’s target of doubling the profits

for the Company.

11. Identifying and communicating new business opportunities in the market to

the company.

12. Understanding and communicating changes / happenings in the market to the

management which can directly or i ndirectly affect business.

WORKED IN DB SCHENKER (AIR IMPORTS BANGALORE)(01-Aug-2011 to 05-Sep-2012)

1. Rate negotiation and co-ordination for the OPERATION SOLD customer (50-60 shpt

per month).

2. Negotiating with the OPERATION SOLD customer for the sale rates as per the terms

of shpt.

3. Preparing quotation as per the rates confirmation from the customers in SMART

tool.

4. Coordinating and controlling from pickup of the shipment from origin to delivery up

to customers door.

5. Coordinating with the transport department for delivery of the shpt.

6. Sending sales report to the OPERATION SOLD customer on weekly basis.

7. Coordinating with the Cs-sales (for field sales customer), KAM/GAM (for

global customer) and the customs clearance department for a smooth

process.

8. Follow up with the airlines/tracking and updating the daily event.

9. Coordinating with origin office/ airlines / shipping lines/ interdepartmental staff

to sort out problems.

10. Troubleshooting, resolving & analyzing customer complaint within 24 hours.

11. Customer complaint form should to enclosed with all details and submit to HOD

on monthly basis.

12. Approval for releasing DO to the customer.

13. Updating and sending DSR to the department and to the customer on daily

basis.

14. Training of new joiners in the department within 1 – 2 weeks.

15. Handling of special cargo / priority handling cargo/DGR.

16. Acting as CS within air imports for Custom clearance & sales department

(including CS-Sales, KAMO, GAM)

17. Maintaining SOP of the global and local sales customers as per ISO norms.

18. Releasing CAN as per the given contract or quote.

19. Maintaining QUALITY DEVIATION on every day basis.

20. Maintaining new NAD and SAP no./address.

SPECIAL TRAINING:-

1. Training on DB SCHENKER Sky bridge product i.e.(Multimodal shipment)

2. Air imports Products and handling.

WORKED IN SINDHU CARGO AS A MANAGEMENT TRAINEE (01-Jan 2011 to 30-Jun 2011)

1. In sea import getting the enquiry from the customer or from the overseas agent.

Making quotation for sea import as per rates confirmation from the custoemr.

2. Negotiation of rates with the shipping line.

3. Work in Air export console for 2months. Giving rates to the customer by negotiating

rates from the airlines and customer both.

4. Air Import clearance and documentation.

5. Classification according to the custom tariff act.

6. Handling customer complain and getting proper document for the custom clearance.

EXTRA CURRICULAR ACTIVITIES

Actively participated in national level Football tournament

Regional level swimming competition at school level.

LANGUAGES KNOWN: English, Hindi, Oriya

DATE OF BIRTH: 23rd December 1988

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