Sales Manager, Business Account Developer, Account Manager
Resume:
Ralph E. Batista, Jr.
**** **** *** ** ******* GA 30318
************@*****.***
Overview: Skilled, dynamic, and results-oriented sales professional with a
successful track record in the IT industry and award winning sales and
marketing expertise. I am highly articulate in dealing with clients. I
possess superb interpersonal, communication, and decision-making skills.
PROFESSIONAL EXPERIENCE:
Impact Solutions Consulting - Atlanta GA
9/11 - Present
Sales Director
? Brought on to assist in Sales and Business Development for
Business Services Solutions Provider.
? Sell products and services in Software, Business Intelligence,
Project Management, Staffing, & I.T. Consulting
? I am responsible for achieving success through billed revenue
in $3.8 Million territory (individual & Team).
? Assist in Closing opportunities as well as overseeing existing
projects ensuring Customer Satisfaction.
? Responsible for the success of my direct reports through
coaching, mentoring, & role playing.
? Engage and leverage channel partner relationships to ensure
delivery and execution for the end client.
? Create improvement plans and path to success for all direct
reports.
? Knowledge of ERP Solutions & Software, Oracle, IBM Cognos, SAP
Hana, Microsoft Dynamics.
? Stay on top of all industry knowledge and latest technology
? Responsible for adding new clients to our extensive client list
Ariston Tek Inc - Atlanta, GA
11/10 - 9/11
Sales Director
? Hired to build name and brand recognition in the Atlanta Market
for Technology Solutions firm out of
New York, NY. Assisted sales team in closing new business
? Win business for our staffing/recruiting services through cold
calling, Office visits, networking events, and already
established business contacts.
? Sold our recruitment services to Advertising Agencies, law
firms, Technology firms & any company needing
Staffing assistance locally & nationwide.
? Established new relationships with area companies such as Verint
Systems, Red Clay Consulting, Techsoft
Group, & Milletech Systems.
NCR Corporation - Duluth, GA
12/09 - 11/10
Account Manager
? Work as an Account Manager for a Fortune 500 Technology
Organization in their Consumables division.
? Sell an entire suite of solutions to the POS industry, retail,
entertainment, Travel,
& finance.
? Solutions include Batteries, Inking, Receipt Paper, Cleaning
Cards, Labels, & Ribbons.
? Manage a 2.1 Million Dollar territory in the Northeastern part
the United States.
Idearc Media- Alpharetta, GA
1/07 - 12/09
Media Sales Consultant
? Media Consultant selling search engine marketing to businesses
in the Atlanta Metro Area.
? Make sure clients get good presence on Google and Yahoo and
other major search engines.
We build ad campaigns through the Internet selling a variety of
programs including video ads,
& websites.
(Idearc Media) District Sales Manager- Bi-lingual Division
. Responsible for building an expansion, bi-lingual sales team
o Hire, train, coach, motivate, promote, create improvement plans,
dismiss
. First bi-lingual division in history of Idearc Media
o Sold idea to senior management
o Develop protocols specific to this unique division
. Motivate entire office, 60 people, through writing and presenting
during daily meetings
. Lead team to deliver 100+% of goal YTD
(Idearc Media) Senior Account Executive
. Promoted to Sales Manager due to success rate.
. Built strong relationships through face to face and phone meetings.
. As client liaison ensured all operations and campaigns were running
smoothly.
. Heavy prospecting and Cold calling via the telephone. 70-100 companies
daily.
o Presented sales package clearly and concisely
o Incorporated specific value messages in regard to customer needs
o Increased trust by delivering strong customer service
o Closed for commitment.
. Was chosen as one out of 60 representatives to assist in opening new
division in Salt Lake City, Utah
. 2007: 132% to goal
. Q3 2007- Winner: Team Player Award
. 2007- 3 time Winner: Darren F. Rayner Award (Division, Team,
Individual)
o 14 pay periods continuous over 100% to goal
Staff I.T.- New York, NY
6/05- 7/06
Senior Sales Executive
. Worked in Business Development for I.T. Recruiting Firm. Developed
and built lasting Relationships.
. Built client list through cold calling and networking via Technology &
Networking events.
. Developed sales leads both locally and nationwide
. Manage the sale as well as the actual recruitment when short staffed
. Consistently ranked among the highest in employee placements.
Canon Business Solutions- Cranford, NJ
3/03- 5/05
Customer Specialist
. Arrange meetings with key decision makers to present consultative,
solution oriented sales process
. Persistent lead creator through cold calling, canvassing, networking,
and prospecting
. Understand and able to communicate properties of the entire Canon line
of products
. 2005: 126% to goal
. 2004: 113% to goal
. 2003: 110% to goal
T-Mobile USA- New York, NY & Philadelphia, PA
7/00- 2/03
Indirect Sales Representative
. Sell service to cell phone dealers and sub-dealers
. Assist in establishing new locations, writing dealer contracts, and
dealer acquisitions
. Build strong relationships which ensured repeat business, referrals
and an increase in orders
. 2003: 178% to goal
. 2002: 156% to goal
. January, July, October 2002- Winner: Best of the Best Sales
Achievement
. 2002-Winner: Northeast Sales Achievement Award
Sales National Indirect
. Maintain and grow business in over 40 accounts, including Best Buy,
Costco, Circuit City, Office Depot
. Increase sales of Brick, NJ, Costco account to reach 298% to goal
o Acquire entire NY Metro Costco account due to success rate
o Attain 172% of goal for entire Costco account
. 2001: Winner- Northeast Sales Achievement
Sprint PCS- New York, NY
9/99- 7/00
Account Executive, National Direct Sales
. Grow 30 accounts in the New York metro area
. Manage 4 national accounts including Staples, Office Max, Office
Depot, K-Mart
. The person who trained me at Sprint PCS recruited me to work for T-
Mobile in the same capacity.
Price Waterhouse Coopers- Little Falls, NJ
8/98- 9/99
Global Human Resource Solutions
. First job after Graduating from College. Was recruited into sales the
next year.
. Administer Health & Welfare, Pension & 401K benefits to employees and
retirees of Fortune 500 corporations
EDUCATION
Johnson & Wales University, Providence, RI
8/93- 5/98
B.S. in Marketing; A.S. Business Administration
SKILLS
. Fluent Spanish, oral and written
. Microsoft Word, Microsoft Excel, Internet, PowerPoint,
BullHorn, Salesforce.com.
. Available for Travel
FORMAL TRAINING
SAP Business Objects Certified
2/13 2 /12
IBM Cognos Certification (Business Intelligence)
11/13 11/12
Sales Management Training Level II
6/09
Recruit the Right People- Jay Hughes
6/09
Sales Management Training Level I
8/08
Salesology- Jay Hughes 2/07
ACTIVITIES
Hispanic Professional Network
2/08 - Present
Young Professionals Network
1/04- 7/06
American Marketing Association 9/96- 6/01
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