Viola McKnight (Lola)
Los Angeles, CA
*******@*****.***/ 310-***-****
SUMMARY
Administrative professional with an expertise in office/administrative
management, communications, customer relations and property management.
Creative problem solver and tech savvy.
PROFESSIONAL EXPERIENCE
SBBCollege, Bakersfield, CA January 2014 - April
2015
Career Services Coordinator
. Coached and advised students on matters related to job placement and
career strategies
. Instructed the Professional Resource Development course and online
Externship course
. Planned and implemented student workshops for job search preparation
. Organized, marketed and conducted on-site job fairs and networking
events
. Tracked student employment data and provided reports
Lola 4 Pets, Inc., Pine Mountain Club, CA August 2011 -
January 2014
Owner/Operator
. Created the Lola 4 Pets brand representing a healthy and green
lifestyle
. Instructed dog training classes and coached dog owners
. Produced original content for the Lola 4 Pets Blog and all marketing
materials
. Purchased and sold merchandise
VCA Antech, Inc., West Los Angeles, CA April 2008 - July
2011
Administrative Manager
. Managed administrative and facilities staff
. Oversaw facilities
. Oversaw administrative portion of financial reporting process
. Developed written policies, procedures and training manuals
. Assisted in hiring and on-boarding
. Negotiated contracts with vendors
. Managed off-site document storage
. Maintained administrative budget
. Oversaw business licensing and permits process for hospitals
. Maintained databases
MRD Management Company, Inc., Santa Monica, CA December 2004 -
December 2007
Office Manager/Property Manager
. Managed four residential properties
. Created advertising and marketing materials
. Screened and interviewed prospective tenants
. Conducted open houses for vacant apartments
. Planned and supervised apartment renovations
. Supervised staff and administered health insurance for employees
. Hired and managed off-site contractors
. Computed 1099s for contractors
. Supported the Owner with Administrative tasks
Electronic Arts, Playa Vista, CA November 2002
- September 2004
Executive Assistant for the VP/Executive Producer of Medal of Honor
. Assisted high-level entertainment industry executives with
administrative duties
. Acted as a liaison between executives and game-related organizations
. Responsible for driving Academy of Interactive Arts and Sciences
membership enrollment
. Maintained calendar for three executives; coordinated meetings and
training sessions
. Assisted with relocating game developers in Los Angeles
. Managed travel arrangements for executives and team management
. Drafted and edited correspondence; created PowerPoint presentations
Leslie Sacks Fine Art, Brentwood, CA January 2002 -
November 2002
Gallery Manager
. A/P and A/R
. Payroll
. Registrar
R&D Laboratories, Inc., Marina del Rey, CA September 1994 -
April 2001
Office Services Manager/Executive Assistant
. Oversaw the daily operations for the general office
. Supervised the office services staff of five people
. Developed procedural guidelines for administrative staff
. Collaborated with department managers to create the employee incentive
program for the company
. Planned and supervised the design and build out of a 20,000 square
foot office space
. Administered the company's corporate reorganization and stock split
plan
. Facilitated the due diligence project leading to the merger between
R&D Laboratories, Inc. and Watson Pharmaceuticals, Inc.
. Performed as Corporate paralegal and acted as a liaison to Board of
Directors
. Assisted the CEO and CFO with correspondence and presentations
. Acted as a liaison between CEO and scientific community
EDUCATION
University of California, Los Angeles, Paralegal Certification
University of California, Los Angeles, Graduate Program for Art History
Wheaton College, Norton, MA, Bachelor of Arts Degree Art History, Summa Cum
Laude
COMPUTER SOFTWARE
MS Office - Word, Excel, Outlook, Publisher, PowerPoint, Visio, Access,
Lync, SharePoint
ACT, FileMaker Pro, Goldmine, SBT, Business Objects, QuickBooks
Google Drive, Constant Contact, Mail Chimp, GoToMeeting, Zoom, multiple
apps
Adobe- Acrobat, Photoshop
Proficient in Mac and PC platforms
Social Networking and Website Management - multiple platforms
SEMINARS
Management Action Program American Management Association
Management Workshop Successfully Managing People Workshop
1
2 VOLUNTEER EXPERIENCE
Shelter Animal Advocacy Fund, Los Angeles April 2009 -
Present
Director/President/Administrator
Los Angeles Animal Services (West Los Angeles Shelter) March 2006 to
Present
Volunteer