Viola McKnight (Lola)

Los Angeles, CA

acpwru@r.postjobfree.com/ 310-***-****

SUMMARY

Administrative professional with an expertise in office/administrative

management, communications, customer relations and property management.

Creative problem solver and tech savvy.

PROFESSIONAL EXPERIENCE

SBBCollege, Bakersfield, CA January 2014 - April

2015

Career Services Coordinator

. Coached and advised students on matters related to job placement and

career strategies

. Instructed the Professional Resource Development course and online

Externship course

. Planned and implemented student workshops for job search preparation

. Organized, marketed and conducted on-site job fairs and networking

events

. Tracked student employment data and provided reports

Lola 4 Pets, Inc., Pine Mountain Club, CA August 2011 -

January 2014

Owner/Operator

. Created the Lola 4 Pets brand representing a healthy and green

lifestyle

. Instructed dog training classes and coached dog owners

. Produced original content for the Lola 4 Pets Blog and all marketing

materials

. Purchased and sold merchandise

VCA Antech, Inc., West Los Angeles, CA April 2008 - July

2011

Administrative Manager

. Managed administrative and facilities staff

. Oversaw facilities

. Oversaw administrative portion of financial reporting process

. Developed written policies, procedures and training manuals

. Assisted in hiring and on-boarding

. Negotiated contracts with vendors

. Managed off-site document storage

. Maintained administrative budget

. Oversaw business licensing and permits process for hospitals

. Maintained databases

MRD Management Company, Inc., Santa Monica, CA December 2004 -

December 2007

Office Manager/Property Manager

. Managed four residential properties

. Created advertising and marketing materials

. Screened and interviewed prospective tenants

. Conducted open houses for vacant apartments

. Planned and supervised apartment renovations

. Supervised staff and administered health insurance for employees

. Hired and managed off-site contractors

. Computed 1099s for contractors

. Supported the Owner with Administrative tasks

Electronic Arts, Playa Vista, CA November 2002

- September 2004

Executive Assistant for the VP/Executive Producer of Medal of Honor

. Assisted high-level entertainment industry executives with

administrative duties

. Acted as a liaison between executives and game-related organizations

. Responsible for driving Academy of Interactive Arts and Sciences

membership enrollment

. Maintained calendar for three executives; coordinated meetings and

training sessions

. Assisted with relocating game developers in Los Angeles

. Managed travel arrangements for executives and team management

. Drafted and edited correspondence; created PowerPoint presentations

Leslie Sacks Fine Art, Brentwood, CA January 2002 -

November 2002

Gallery Manager

. A/P and A/R

. Payroll

. Registrar

R&D Laboratories, Inc., Marina del Rey, CA September 1994 -

April 2001

Office Services Manager/Executive Assistant

. Oversaw the daily operations for the general office

. Supervised the office services staff of five people

. Developed procedural guidelines for administrative staff

. Collaborated with department managers to create the employee incentive

program for the company

. Planned and supervised the design and build out of a 20,000 square

foot office space

. Administered the company's corporate reorganization and stock split

plan

. Facilitated the due diligence project leading to the merger between

R&D Laboratories, Inc. and Watson Pharmaceuticals, Inc.

. Performed as Corporate paralegal and acted as a liaison to Board of

Directors

. Assisted the CEO and CFO with correspondence and presentations

. Acted as a liaison between CEO and scientific community

EDUCATION

University of California, Los Angeles, Paralegal Certification

University of California, Los Angeles, Graduate Program for Art History

Wheaton College, Norton, MA, Bachelor of Arts Degree Art History, Summa Cum

Laude

COMPUTER SOFTWARE

MS Office - Word, Excel, Outlook, Publisher, PowerPoint, Visio, Access,

Lync, SharePoint

ACT, FileMaker Pro, Goldmine, SBT, Business Objects, QuickBooks

Google Drive, Constant Contact, Mail Chimp, GoToMeeting, Zoom, multiple

apps

Adobe- Acrobat, Photoshop

Proficient in Mac and PC platforms

Social Networking and Website Management - multiple platforms

SEMINARS

Management Action Program American Management Association

Management Workshop Successfully Managing People Workshop

1

2 VOLUNTEER EXPERIENCE

Shelter Animal Advocacy Fund, Los Angeles April 2009 -

Present

Director/President/Administrator

Los Angeles Animal Services (West Los Angeles Shelter) March 2006 to

Present

Volunteer

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