karen silva
** ****** ***** **** *******, ri ****3
**********@*****.*** 401-***-****
CAREER HISTORY
Providence Journal - Providence, RI
Multi Media Account Executive - National and Local
Accounts (January 2014-present)
Multi-platform consultative sales approach utilizing a
full suite of print and digital products to help clients
achieve marketing objectives.
. Responsible for generating over 20% of the company's
quarterly digital revenues.
. Key clients include Cox, PPAC, Foxwoods, Lifespan,
Care New England, Blue Cross/Blue Shield.
. Solutions include print advertising, behavioral &
demographic targeting, email marketing, search engine
marketing, and mobile through Propel Marketing.
. Extensive experience consulting Senior Level decision
makers on both the client and agency level, both locally
and nationally, including national aggregators and ad
networks.
Providence Journal - Providence, RI
Multi Media Specialist (February 2007-January 2014)
1. Sell online and print advertising for the Providence
Journal and their affiliate, Cars.com to automotive
dealers.
2. Develop and aggressively grow sales through prospecting,
cold calls and relationship development.
3. Consistently meet or exceed high quarterly sales and
account retention goals.
4. Ensure both customers and prospects have a detailed
understanding of products through a consultative selling
approach.
5. Ensure customer satisfaction by responding quickly and
accurately to problems, concerns and needs.
6. Collaborate with team members, managers and cross
functional departments when necessary.
Mystic Media (dba as Visit New England.com) - Warwick,
RI
Online Account Executive (January 2006-February 2007)
Advertising sales to the leisure travel market for this online tourism
directory.
Included all facets of the sale from prospecting to closing.
Worked on lead generation through partner membership lists.
Created proposals for new and existing clients.
Job Pro, Inc. - Warwick, RI
Employment Recruiter (February 2003-January 2006)
Outside sales to new and existing client base.
Conducted new client presentations and negotiated client rates.
Hired, trained and placed temporary and direct-hire positions.
Maintained quality placements through customer follow-up and site visits.
Conducted new employee orientations, reference and background checks.
Resolved employee issues, implemented employee policies and conducted exit
interviews.
Coto, Inc. - Providence, RI
Account Manager (December 2001- February 2003)
Managed existing account base to manufacturer of computer relays.
Provided sales and technical support to major electronic computer
manufacturers such as Hewlett Packard.
Interfaced with production department regarding customer specifications.
Coordinated and planned trade shows with product development department.
Handled collections of past due accounts of assigned client base.
EDUCATION AND TRAINING
Bryant University
. Human Resource Management Certificate - Completion Date
September 2015
Rhode Island College
. Bachelors of Science in Management
Community College of Rhode Island
. Associate of Science in Management
National Sales Summit for Cars.com - Chicago, IL (2011
and 2012)
. Sales and Retention Training in advertising sales to the
automotive industry.
SOFTWARE SKILLS
22. ACT!, QuickBooks, Word, Excel, Outlook, GMail,
Salesforce, and Internet.
REFERENCES
23. Available upon request