Customer Service Construction

jose g. lopez

***** ********* ** *******, ** ****4 832-***-**** *************@*******.***

summary

Class A Driver with TWIC card. Excellent leadership with a team player atti tude. I have the abili ty to

m ulti-task, prioritize responsibilities and meet deadlines. I have the motivation to encourage, teach and

learn from my co-workers. I am committed to excellence in my job performance, am efficient, self-motivated

a nd possess excellent time management skills. I support a team effort, and have the desire to grow with the

company. I am punctual, dependable and reliable.

Skills Profile

- Leadership Skills Computer Operations

- Time Management Data Ent ry

- FMCA Regulations Product Verification

- Warehouse Operations MS Office

- Customer Service CL2

- Communications Skills DOT

- 20 years with a Class A license Estimated 100,000 miles

d riven

Employment H istory

Gas Technician/Construction, Digco/ MJ Sheridan 1/5/2015 Current

Houston, TX

- Exchange meters

- Reconnect gas service

- Re-l ight & inspect appliances

- Replace gas main

- Locate gas lines for service install

- Welding

- Operate machinery

Route Delivery Driver, Ben E Keith 9/24/2014 1/2/2015

M issouri City, TX

- Perform product deliveries along assigned routes, and other related duties to guarantee customer

satisfaction.

- Assemble orders for timely delivery to customer businesses, ensuring accurate delivery windows for

each route stop.

- Place delivered products in various assigned storage locations at each route stop according to

customer requests.

- Maintain accuracy of delivered product with no damage due to mishandling.

- Immediately communicate problems to the Transportation Supervisor by phone.

- Follow BEK transportation policies and procedures to ensure compliance with safety guidelines.

- Follow transportation policies, DOT regulations, food /personal safety regulations, and company

policies and procedures for personnel.

- Remain DOT compliant and aware of DOT changes in guidelines.

- Ensure conformance with BEK standards for professional appearance, conduct, and training

requirements.

- Complete administrative tasks and related paperwork to guarantee the efficiency of transportation

operations.

- Review customer invoices to determine items to be moved, gathered, distributed, and delivered.

- Turn in receipts and monies received from customer deliveries.

- Maintain records, including vehicle logs, cargo and /or bill ing statements in accordance with BEK

policies.

Dock Associate / Driver, DW Morgan 8/9/2011 9/10/2014

Houston, TX

- Point of contact for Customer’s site group for customer’s needs.

- Actively involved in developing new standard operation procedures.

- Maintains timely control of orders, amendments, shipping notices, and other documents to assure

accurate record retention.

- Complete physical inventory, cycle counts, stock keeping, bin transfers, and places released

components in defined areas.

- Pick boxes from f low and pallet racks.

- Enter shipping and receiving t ransactions into the Customer and / or DW Morgan system.

- Assists with loading and unloading for all inventories.

- Perform any tasks not mentioned above that is pertinent to the position and is part of the

customer requirements for the SOP.

- Perform data entry to record material t ransactions and maintenance of paperwork. Ensure proper

l abeling of inventory.

Gas Technician, City of Corpus Christi 1/16/2009 8/7/2011

Corpus Christi, TX

- Under the supervision of the Crew Foreman, perform semi-skilled tasks and labor work involved

w ith the construction of gas lines.

- I ntensive manual labor tasks such as digging and backfilling ditches.

- Shoveling up to 15 pounds of weight, standing/walking up to 5 hours at one t ime, continuous

bending, stooping, climbing out of ditches, balancing on pipe and working in mud.

- Measure, cut and thread pipe, frequently lifting up to 100 pounds with assistance, to maintain gas

l ines.

- Assist crew in repairing, wrapping, removing and installing pipe.

03/2000-01/2009

D elivery D r iver, Building specialties

Corpus Christi, TX

- Oversee the safe loading and material securement of the delivery vehicle at the distribution

b ranch or supplier to ensure that the correct type and quantity of each product is properly loaded.

- Supervise and expedite the unloading operation at construction/delivery sites to ensure the safe

a nd accurate delivery of all ordered building materials. Responsible for the accurate distribution

a nd placement of all specified building materials as indicated on the order ticket.

- Supervise and assist the stocker/utili ty individual(s) in the performance of activities related to the

delivery.

- Responsible for delivering the product neatly and placed as orderly and presentable as possible.

Contact this candidate