Service Training

AZADAN MOHAMMAD [pic]

Age : **

Al gharrafa ** zone 51

street *** ******* ******: singel

Doha - Qatar

Num : +974******** Nationality : maroccan

Email :

*************@*******.***

FORMATION

Formation and deplomes :

2007/2008 : Physical science bachelor level

2008/2010 : Diploma Technician Diploma Hotel reception.

2010/2011 : Diploma in restoration agent.

Experience professionnelle :

* 07/03/09 to 31/03/09 : training at the hotel ANEZI in

Agadir to Service RESTAURANT.

* 01/07/09 to 29/07/09 : training at the hotel ANEZI in Agadir to

Service RESTAURANT.

. 03/02/10 to 25/03/10 : Training at the hotel LES DUNES D'OR

in Agadir to service RESTAURANT.

. 01/05/10 to 31/07/10 : Training at the hotel SABLE D'OR in

Tan-Tan to Service RESTAURANT.

. 09/11/10 to 22/01/11: Training at the hotel LES DUNES

D'OR in Agadir to Service BAR.

. 02/09/11 to 020/10/11 : Training at the hotel PICKALBATROS in

Agadir to Service RESTAURANT.

. 29/11/11 to 05/01/12 : Training at the hotel ROBINSON CLUB

in Agadir to Service BAR.

. 01/02/12 to 18/10/12 : Working at the hotel ROBINSON CLUB

in Agadir to Service BAR.

. 07/12/12 to 10/06/13 : Working at the hotel RIAD PALAIS

DONAB in Marrakech

to Service RESTAURANT.

. 12/08/13 ? 20/08/13 : Working at the hotel RIAD PALAIS

DONAB in Marrakech

to Service RESTAURANT.

. 25/10/2014 to NOW : working in Restaurant CARLUCCIOS as a

WAITER in the pearl Qatar

PERSONAL SUMMARY :

A polite, well spoken and hard working waitress with experience of

working in a busy restaurant environment looking after the needs

of patrons. Attentively at all times with a willing and helpful

manner that is required to answer phone calls, taking

reservations and prepare bills. Always approachable, cheerful

and possessing good observation skills as well as the ability to

work alone or as part of a team

WORK EXPERIENCE :

Duties :

. Providing a warm welcome for customers.

. Receive food & drink orders & serve customer requests to the

standards required.

. Serving dishes to customers at tables.

. Learning the names of & building relationships with regular

customers.

. Ensure timely delivery of all food & beverage items to

customers.

. Understand menu content and keeping up to date with any menu

changes.

. Making recommendations from the menu if requested.

. Answer guest queries in a polite and helpful manner.

. Clearing cutlery and dishes away from tables.

. Passing food orders through to the kitchen staff promptly.

. Ensuring all hotel corridors are kept clear from rubbish,

glassware and crockery.

. Full product knowledge of all menu items and hotel facilities

and services.

. Check on customers asking if they are enjoying their meals and

service.

. Ensuring the food service area is left clean and tidy once all

the guests have left.

. Relaying, preparing and setting tables for the next guests.

. Looking after guests with special needs i.e. dietary

requirements, allergies, mobility etc..

Contact this candidate