Sales Manager

Donna Verolla * Autumn Lane Methuen, MA ***** * 978-***-**** * 978-***-**** * *************@*******.***

PROFILE

A seasoned professional and effectual administrator with a strong yet compassionate style who enjoys working within a

team; simultaneously encouraging a creative environment while also fulfilling the administrative aspects of such a position.

Over ten years’ experience Administration, HR, Operations and Marketing

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Outgoing, friendly personality; enabling great relationships with clientele and employees

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Proficient Microsoft Office Suite

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Social Media Skills: FaceBook, Twitter, Website Administration, Connected Living

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EXPERIENCE

2012 Present IT Coordinator, Program Assistant Benchmark Senior Living

Report directly to Program Director. Responsible for all aspects of IT as related to Programming, including

innovative internet and Power Point presentations, individual computer instruction, and group events.

Current Achievements

Maintain program calendar, track attendance, scheduling

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Create innovative programming ideas

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Editor of Company FaceBook page

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Desktop publishing, Power Point Presentations, develop Excel sheets for tracking

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Event Planning, marketing events, hosting, interacting with clientele

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2004 – 2011 Administrative Manager GCI

Malden, MA

Report directly to the President. Supervise office and field personnel including employee development and reviews,

weekly payroll, recruiting, hiring, and open enrollment. Website Administrator, Social media editor, e

marketing, and event planning, along with sales and marketing were also key components of my position.

Key Achievements

Organized managerial and computer hierarchy to optimize office functionality

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Developed and implemented comprehensive employee training program

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Created innovative marketing and sales programs, including Company tag line

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Increased production 10% by devising scheduling and production tracking systems

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1987 – 2004 Commercial Sales and Service Representative Trugreen, No. Andover, MA

Report directly to Commercial Division Manager: Direct all functions of busy Commercial Sales Office, providing

all necessary support for office and account management, including; exceptional follow through, relationship

building and friendly rapport with all clients and co workers.

Key Achievements

Recipient of Sales Team Awards, exceeding sales goals

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Contributed to growth of Division through personal interaction with clients

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Created successful marketing campaigns

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EDUCATION

Merrimack College: Psychology

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Northern Essex: Contemporary Management, Microsoft Office

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Benchmark University: In Service Training

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Disney Service Excellence Certificate, 200+ hrs M. Grunder, Oyler Group, JP Horizons, Kaizen Event

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