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Manager Operator

Location:
San Francisco, CA
Posted:
May 27, 2015

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Resume:

D avid Kuarsingh

** ********** ****. ********, ** R3V 1C1

204-***-**** 204-***-****

************@*****.***

Motivated professional with experience implementing and suggesting improvements to operations.

K nown for efficiency, quickly learning new programs and systems and t raining other employees.

F luid and Flexible with strong work ethic. Objectively analyzes and evaluates situations in order to

make judgement.

Communication

- Trained new employees as Computer Operators. Quickly established rapport with new

s taff and continued to be available to resolve any problems.

- Called external cheque processing offices to advise them about late batches to ensure

t hey were aware of any delays.

- Acted as main contact for external courier. Communicated any late deliveries to

manager or supervisor and assisted in planning for delays.

I mproving P rocesses

- Suggested changing the t ime of a procedure done at each shift. Implemented change

w hich resulted in reduction of overtime on a daily basis.

- Created new forms to t rack productivity and employee outputs that freed up t ime for

manager.

- Prepared outgoing/incoming i tems quickly and accurately to ensure business process

r an smoothly.

- Sorted large amounts of financial forms to appropriate destinations within or under

g iven t imeline.

- Prepared i tems for scanning by individually sorting the items by credit union. Ensured

a ll documents and data were completed within their batch, decreasing the opportunity

for error.

- Operated and maintained large check process imaging equipment. Ensured adequate

i nk levels, clear printing line, and equipment in working order. Familiar with imaging

software and codes for specific industry and quickly entered data into system to increase

efficiency.

P roblem Solving

- Performed tasks of other employees when necessary to ensure smooth operations.

- Ensured that hourly deadlines were being met when Manager was away. Spoke to

employees to get status and helped them complete necessary tasks.

- Delegated work to co-workers during high volume t imes.

- Performed First Aid as directed by 911 operator when courier had heart attack at office.

Courier’s life was saved.

Computer Operator, Winnipeg, MB, Credit Union Central of Manitoba

2007 - 2014

Duties: Operation and maintenance of check processing Imaging equipment; completing required

p roduction; operating and maintaining peripheral equipment, and monitoring system activity. On

request, perform duties of Data Preparation

Data P reparation Cler k, Winnipeg, MB, Credit Union Central of Manitoba

2002 – 2007

Duties: Preparation of i tems for scanning, Data Ent ry & balancing, Preparation of outgoing /

i ncoming i tems for other financial institutions, Mail Room duties.

ACSS Operator, Winnipeg, MB, Symcor Services

1998 – 2002

Duties: Data Input via A.C.S.S (Automated Clearing Suspense System) online system, Preparation

of outgoing / incoming i tems for other financial institutions, Mail distribution, Fine sorting &

f iling.

E ducation

University of Manitoba, Winnipeg, Manitoba

Bachelor of Ar ts – Major Economics; M inor: Psychology



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