business analyst

Karthik kumar

SUMMARY

Resourceful and dynamic Business Analyst with over 7 years of experience with strong

knowledge of the software development life cycle (SDLC) using Waterfall, Rational Unified

Process (RUP), and Agile methodologies.

Highly experienced in the Finance, Insurance and Mortgage domains with exposure to Investment

Banking, Retail Banking, Wealth management, Sarbanes Oxley Act (SOX) and Global Capital

Markets (Equity, Securities, Mutual Funds, Fixed Income)

Confident, pro-active, analytical, fast learner and detail-oriented candidate with excellent

multitasking capabilities to perform exceptionally in ever changing and stressful environments.

Strong experience in client interaction, understanding business applications and business data

flow and experienced in conducting Joint Application Design (JAD) Sessions, Interviews and

client meeting to gather requirements.

Experienced Joint Application Design (JAD) facilitator and meetings coordinator/moderator with

excellent interpersonal and conflict resolution skills.

Extensive experience in developing Project Plan, Stakeholder Request List, User Requirements

Specifications (URS), Software Requirements Specifications (SRS), communication plan, Use

Cases, Data Flow Diagrams, Business Rules, Test Plans, Test Scripts conducting Gap Analysis,

preparing training manuals and knowledge transfer manuals.

Extensive experience with project management activities such as Work Breakdown Structure,

Schedule Analysis Management, Budget forecast models, Earned Value Management, Scope,

Requirements and Traceability Matrix.

Extensive knowledge of Risk Management, Change Management and Quality Assurance.

Proficient knowledge of Unified Modeling Language (UML) and creating Activity, Sequence,

Collaboration, Use Case, Workflows, and Data Flow Diagrams.

Expertise in performing Business Process Re-engineering and GAP Analysis.

Highly experienced in broad range of technologies including business process tools such as MS

Project, MS Office Suite, MS Visio, BPM (Business process management suite),Data

Warehousing concepts, Reporting Tools (SSRS, Cognos, Crystal reports) and Web design.

Expert in facilitating and defining the entire Testing Life Cycle including Test strategy, Test

planning, Test case preparation, Test execution and Defect management.

PROFESSIONAL EXPERIENCE

State Street Bank, Boston, MA Mar 2013- Present

Business Analyst

State Street is a leading financial services provider serving some of the world’s most sophisticated

institutions. The project aims at Implementation of the company’s employee information system (human

capital management, Payroll, total compensation) on human capital dashboard using data from

PeopleSoft, and to rapidly enhance the reporting capabilities through processing and redesigning of the

database.

Responsibilities:

Worked extensively with the users, different levels of management; conducted formal interviews

and JAD sessions to identify requirements, functional specifications and database specifications

Lead discussions and JAD Sessions to gather business requirements and discuss possible

solutions

Used the Agile methodology guidelines to carry out every step of the business modeling process

Facilitated scrum manager with daily scrum meeting, sprint planning/review meeting

Responsible for defining the scope of the project, gathering business requirements, performing

GAP analysis and documenting them

Created System requirement gathering document that included Assumptions and Dependencies,

specific Functional requirements and Non-Functional requirements

Involved in creating the Project templates, Use case specifications, Change request form,

functional specification documents, and Business Requirement documents

Worked with cross-functional teams for building use cases, demonstrating the business

requirements, developing business models

Designed and developed business flow diagrams, activity diagrams, sequence diagrams, Object

Oriented models using MS Visio

Conducted Data mapping to collect and show relations between data from dashboard function to

the ODS table on PeopleSoft database, represented this mapping using ERDs, and Process

Modeling DFD’s on MS Visio

Worked with the design team to assist them extensively in designing this system

Performed Risk Analysis of the requirements to identify the project critical success factors and

prioritized functional requirements

Managed and controlled data artifacts: project logical data models, physical data models, data

modeling approach documentation, data model issues and action logs, model change control

approval documentation

Assisted Project Manager in managing requirements by coordinating and facilitating requirement

tracking using Requirement Traceability Matrix (RTM)

Worked with testing team in developing the test plan, test conditions, test cases based on business

requirements and technical specifications

Generated and prepared reports using sequel server reporting services (SSRS)

Involved in UAT process and coordinated with the UAT team to get the feedback to make change

requirements document

Environment: MS Visio, iRise, MS Office Suite, PeopleSoft (9.0) (HCM, CRM), UML, Agile, Quality

Center, Windows XP, MS Project, SSRS, Rational Requisite Pro.

Bank of America - NY, NY May’2012 – Mar’2013

Sr. Business Analyst

Bank of America is an American Multinational bank & financial services corporation which deals in

investment management, consumer & corporate banking.

NextGen Program: will deliver a newly designed consolidated Electronic Trading Technology (ETT)

architecture which will overhaul the Client Connectivity, Order Management, Reference Data, Market

Connectivity and End User visualization components of the existing Electronic Trading platform. The

new front-end order management tool will be to display an end-to-end view from order origination to

execution, full market connectivity view, and provide event driven monitoring of orders, client and

components. This new backend connectivity tool will take orders from front-end client and then with

different algorithms will en-route to different Exchanges, and vice-versa.

Responsibilities:

Involvement in business process design discussions, review process flow, evaluates business

systems / user requirements, and its documentation of the trading technology

Gather requirements, document and analyze the testable requirements of the asset management,

trading &equity team

Maintain and update product and system documentation as changes are made along the agile

development cycle

Worked with internal customers to identify the solutions for the business process improvements

Actively used SharePoint to collaborate with my team members and colleagues

Defining & writing test scenarios, pre-requisites and test cases

Prepare Test Plan, prioritize & delegate the tasks to the team members

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Coordinate & execute integration testing, training, deployment and post-production support

Perform test execution on system enhancements & fixes and the regression test plan & checked

the system using SOX compliance.

Write & execute SQL queries / UNIX scripts for validation of bulk data from legacy / other

applications

Facilitate Test meetings and communicate the results to the leads / management

Used iRise to create prototypes/wireframes for website/application launching projects

Review & resolve any issues including Test Scripts, Defects (Root Cause Analysis)

Managed the change requests and requirements successfully at all phases of the SDLC

Solely responsible for validating STP between Equity & Fixed Income Security Trading System

and various back office (Trade Cycle from front office – middle office – back office) interfaces

for the QA environment

Create integrated applications process flows and support integration upgrades / future

enhancements

Documenting functional areas and training business users (and cross training within the group)

Business Intelligence:

Created report formats that facilitated easy consumption and use by the strategy teams. Integrated

data sourced from external and internal sources to create a comprehensive report and Dashboard

Used Microsoft Excel skills expert-level including Pivot tables

Used charting and graphing tools for effective reporting

Reviewed test plans and conducted integration testing and UAT

Verified data integrity utilizing Sybase for backend

Environment: Windows, MS SQL, MS Office, SharePoint, MS Visio, iRise, MS SQL, HTML, Agile,

XML, Documentum 4/5, Cognos, Win Runner, Load Runner, HP Quality Center, Rational Clear Quest.

The Goldman Sachs Group, Jersey City, NJ Feb’2011 – Mar’2012

Business Analyst

The Goldman Sachs Group, Inc. is an American multinational investment banking firm that engages

in global investment, banking, securities, investment management, and other financial

services primarily with institutional clients. The project contained detailed functional design for the

Quotes and Research tab developed in the framework of the Real Time Research and it integrated

range of services, which included different investment spectrum, investment management, trading and

investment services with specialized research focused on foreign exchange, derivatives, interest rate,

fixed income, money market and equities.

Responsibilities:

Conducted various analytical requirement gathering JAD sessions and with the help of presenting

various scenarios helped the business and technical team to reach an agreement on a range of

ambiguous business deadlocks

Provided key inputs in working with users in defining project and system requirements

Gathered and analyzed requirements based on AML/KYC regulations

Assisted PM in setting realistic project expectations and in evaluating the impact of changes on

the organization

Successfully delivered the reporting ability with the help of engineering

Created and documented Business Requirement Documents (BRD), Functional Requirement

Documents (FRD) and Use Cases

Ensured all artifacts complied with corporate SDLC Policies and guidelines

Worked on the presentations for the workflow diagrams using Visio and PowerPoint

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Involved in back end testing using SQL Queries on Microsoft SQL Server 2005/2008

Interacted with users regarding requirements by managing the change control process, and

updating existing documentation

Worked on risk management – cross-confirmed KRI's (Key Risk Indicators), performed gap

analysis, adhoc queries, potential impact of specific threats and made recommendations to

enhance existing controls or to implement new controls

Provided overall project management to multiple projects successfully completing them on

schedule and within budget

Environment: MS SharePoint, MS Visio, MS Office Suite (Word, PowerPoint, Access, Excel), Doors,

Microsoft SQL Server 2005/2008, QTP, Lotus Notes.

Ameriprise Financial, Minneapolis, MN Oct’2009-Jan’2011

Business Analyst Brokerage

Ameriprise Financial is a leading investment banking and investment management firm that provides

wide range of financial services throughout USA and Canada. The Scope of this project is to develop an

enhanced integrated Client Site (ICS) according to functionality provide by I wealth a Thomson Reuters

product. Integrated Client Site is used by Ameriprise Clients and Advisors for trading and investment in

asset classes such as Bonds, Stocks, and Mutual funds.

Responsibilities:

Involved in doing Swot analysis and Cost Benefit analysis of the new functionality proposed for

the Mobile application by comparing Thomson Reuters product I wealth with TRKD

Involved with client service and customer relationship team (CRM) to get the end users feedback

about the application

Assisted Project Manager in maintaining and monitoring project progress and status using MS

Project

Involved in Project management through JIRA and SharePoint Website

Collaborated with project manager to define project scope, risks and determined appropriate

methodologies to apply based on Scope/Vision documents, and developed project time lines for

on time delivery based on SDLC methodology

Derived functional specifications using UML models including user case diagram, activity

diagram, and sequence diagram, and collaborated with software architects and developers to

ensure that the applications conform to the requirements and helped to understand the business

flow and account relationships in accordance to the specific databases and tables involved in

development

Identified system gaps by performing Gap Analysis and developed functional requirements

documentation (FRD) that supported overall strategy, goals and objectives

Worked on requirements gathering from more than 30 cross commits for Data retention by

conducting JAD sessions and meetings

Analyze I wealth functionality and discuss with the stake holders to finalize for the mobile

application

Facilitated discussions involving key stakeholders from both business side and IT side to elicit

high level requirements and estimate project feasibility, designed and conducted survey among

different end users including institutional users, brokers to collect detailed requirements, and

documented business requirements according to interviews and user surveys

Sorted out users and stakeholders conflicts on requirements through JAD sessions

Established traceability matrix using Rational Requisite Pro to trace completeness of

requirements in different SDLC stages, and managed changes requests; controlled, tracked and

monitored change requests using Rational Clear Quest to enable successful interactive

development

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Conducted UAT, filed defects in the QC and coordinated with the vendors to get them fixed for

the new system

Environment: MS Visio, MS Office Suite, Crystal Reports, Thomson Reuters TRKD, JIRA, CRM,

Thomson Reuters I wealth, Quality Centre, Sharepoint2010, Thomson Reuters Phase 3, Thomson

Reuters Beta Link Host.

• ICICI Bank, India Jan’2008 –

Sep’2009

• Business Analyst

ICICI bank one the largest Indian multinational banking and financial services company. It offers a

wide range of banking products and financial services for corporate and retail customers through a

variety of delivery channels and specialized subsidiaries in the areas of investment banking, life, non-

life insurance, venture capital and asset management. The Project was to create a data warehouse that

would provide quantitative and qualitative analysis for the financial advisors in the investment

banking division to predict investment patterns of their clients. Another project was to develop an

Intranet web-based application for the financial advisors that would help them collect information

about their client's investment behavior and on that basis present client with personalized investment

recommendations.

Responsibilities:

Worked extensively with the investment banking division to understand requirements based on

investment products such as stocks, bonds, derivatives, OTC, fixed income securities and Asset

backed securities

Conducted JAD and elicitation sessions for user interviews to gather requirements

Wrote and maintained Business Requirements Documents [BRDs] and Functional Requirements

Documents [FRDs] defining new systems operations for project

Provided direction on business process designs and high-level requirements to analysts, database

designers and modelers, technical architects, developers, and testers

Participated in Data Analysis and Design with the Data analysts and data modelers by defining

data requirements and sources and providing required data content for the data warehouse

component. Used MS Visio to create Data Models and Data Network Charts

Created Data Mapping documents based on the requirements, needs and Features documents

Created ER models for Conceptual and Logical models

Reviewed the data model and reporting requirements for SSRS with the Data warehouse/ETL and

reporting team

Captured process flows by preparing activity and sequence diagrams, pre and post-conditions,

performance requirements, volume estimates, high-level business rules, issues, assumptions, etc.

Created wireframes and screenshots for the application to easily communicate it to the users

using MS Visio

Arrived at the Primary key and foreign key constraints based on the business logic

Created and managed the Business Use Case Model Survey and modeled business process in Use

Cases to define functional requirements during the inception, elaboration and construction phases

using Rational Rose

Gathered user and business requirements through open-ended discussions, and brainstorming

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Managed quality and implemented it throughout all disciplines, workflows, phases, and iterations

in the SDLC using RUP principles

Formulated test plans, test scenarios and test cases for core subsystems

Created the SQL scripts and queries for validating the test results

Environment: UML, Rational Rose, RequisitePro, Rational Test Manager, MS Visio, Windows 2000,

MS Office, RUP, Microsoft SQL server 2008.

EDUCATION:

BS - Bachelor of Science

MS – Masters in Engineering and Operations Management

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