Customer Service Representative
Resume:
LARRY G. HARMON, II
Spring, TX 77373
*********@*****.***
Sales and Marketing
• Overview
Possess a strong desire to sell Life & Health, Property & Casualty and Legal insurance products, solve customer problems, and be a change catalyst for the agency. Practiced day to day contact with clients, prospects, and insurance intermediaries both on the phone and in person.
Enjoyed selling auto, home, boat, motorcycle, and other specialty lines with a proven track record of exceeding goals and satisfying clients. Have the ability to consistently meet agency goals and the ability to quickly reorganize priorities to maintain agency goals. Proficient in written & oral communication.
Daily Responsibilities:
Selling health, life, legal, auto, home, boat, motorcycle and other specialty lines…via leads, telemarketing, walk-ins, etc.
Provided exceptional customer service and timely follow-up.
Maintained and updated office admin tools. Effectively communicated to team and management key customer issues and concerns. Continually maintained and updated product offering knowledge.
Continually maintained and updated continuing education requirements.
Help create a dynamic and transformative team work environment.
Professional Experience
Insurance
Current Licensure L&H, P&C
TX, MO, CT, MI, UT, FL, NE
U.S. Army prior service
Texas Army National Guard
Currently Drilling
• Infantry Training
• Military Police
• Recruiter
• Hazmat
• Personnel Management
Deployments
• Desert Storm
• Operation Enduring Freedom
Private Investigator,
The Robison Group
• Mobile, Day, and Night Surveillance
• Insurance Investigation
AT&T
Service Representative
• Customer Service
• Customer Support
• Call Center
Education
1987 Graduated North HS, Fargo, ND
Attending Liberty University
• Online Bachelor in Multi Disciplinary Degree
AWARDS
NCTE
• Writing Award
• Eagle Scout
• Combat Infantryman Badge
• Expert Infantryman Badge
• Kuwait Liberation Medal
• Army Commendation Medal
• National Defense Service Medal with Bronze Service Star
• Southwest Asia Service Medal with Two Bronze Service Stars
• Global War on Terrorism Expeditionary Medal
• Global War on Terrorism Service Medal
• Overseas Service Ribbon
(2nd Award)
• Army Service Ribbon
• Good Conduct Medal
• Army Achievement Medal
• Armed Forces Reserve Medal With Device
• Driver and Mechanic Badge
• Expert Rifle Marksmanship
• Expert Pistol Marksmanship
• Expert Grenade Marksmanship
• Expert Mortar Marksmanship
MEMBERSHIPS
National Eagle Scout Association
LANGUAGES
Fluent English
Basic Spanish
REFERENCES
John Trower
Cylinder Head Tech
Waukesha Pearce Industries
12320 S Main St.
Houston, TX 77035
Cody Abshire
Police Officer
Port Neches Police Dept.
1201 Merriman St, Port Neches, TX
Rey Cordero
Regional Enrollment Representative
University of Charleston
609 South Kanawha Street
Beckley, West Virginia 25801
Contact this candidate