Andrew Clemons
*********@*****.***
Objective
Experienced and knowledgeable Information Technology Graduate seeking hands-
on experience to utilize skills at providing computer support through
troubleshooting, installations, and creating computer systems/applications.
Education
University of Phoenix, Bachelors of Science in Information Technology
Graduated with a GPA of 3.47 on a 4.0 scale
Concentration in Software Engineering
Courses included:
Information System Fundamentals
Project Planning & Implementation
Web Design I, and II
Fundamentals of Business Systems Development
SQL for Business
Java Programming I and II
Fundamentals of Networking
Introduction to Unix
Windows Server Networking
Enterprise Security
.Net I, and .Net II
Software Engineering
Summary
Focused on the theory and application of technical skills associated with
information technology. Proficient with Microsoft Windows and open source
OS including Ubuntu, Fedorea, and Linux Mint. Proficient in Microsoft
office, Neatbeans, and Visual Studio including ASP.Net needed for
programming and supporting web sites.
Technical Skills and School Experience
Knowledgeable in building personal computers
Hardware installation, Troubleshooting
Knowledgeable in Windows XP/Vista/7/8/Linux
Install, updating, and Troubleshooting
Command prompt usage, networking
Use Oracle VM software for different Linux base operating systems
Knowledgeable in Microsoft Office Suite 2007/2010, Microsoft Access/ Visio
Application usage, formulas, updates, mail merges, and linking to other
applications
Install, updating, and troubleshooting
Knowledgeable in Java Programming C#/VB/SQL/.Net Framework
Use .Net (VB) to create an application that allow user to add and remove
customer names from a SQL database
Design and code a program in Java to display records from student database,
which contains student class, course description class, and instructor
class.
Created a simple customer relationship system for a virtual organization
Develop requirements for the Kudler Fine Foods Frequent Shopper Program
that Assume that our learning team is delivering a RFP and presentation to
an executive management committee
Project outline:
The project include scope of work and constraints that can affect the
outcome. Additionally a cost-benefit analysis and current business system
needed to recommend and build a functional system for the Virtual
organization. The information was used to design requirements, including
input or output designs.
VB was language used to create the back-end of the application.
Implementation plan including coding, testing, installation, training and
documentation
Post-implementation maintenance and support plan
.
Designed the features of this application and mock up user interface in
Visual Basic . Worked with other team members in school to build multiple
interfaces (forms) in Visual Studio, which combine into E-Commerce
application base on the class syllabus
Build a SQL Server database in Visual Studio project. Design, implement,
test, and debug a C# program to access the database and display the entries
in a DataGridView. The application was developed in a Windows Forms
application(.Net Framework). SQL was used to create queries in the table
adapter on the form.
Other programming language of focus HTML/CSS/Javascript/JQurey
Use HTML, CSS, Javascript, and JQurey to build web pages that interact with
users, that include editing content, debugging code, and re-designing web
pages
Build a web site for class that displayed multiple pages with HTML for
content and CSS external files for style. Additionally Javascript external
file was use to give the pages functionality when the user perform actions
on the pages, including error messages when the the wrong type of data was
entered and conformation message when entered correctly.
Work Experience
National Account Estimator (2013-2015)
The Brickman Group/VallyCrest
Performed duties that assist with the completion of national business
development opportunities and assisting local teams with regional business
development opportunities. Addition, assist in tracking and analyzing job
costs with the use of various software and hardware.
Utilize standard production rates to accurately estimate future and
existing work.
Work with branch teams to ensure the correct occurrences and production
methods are being used to estimate work.
Prepare reports in Excel and CRM to analyze costs and compare production
rates on national packages and accounts.
Work with branch teams and leadership to refine production rates in CRM
software to ensure the most up to date production rates are being used.
Administrative Assistant (2013-2013)
Sparks (Sparks Temporary Staffing)
Performed data entry into internal database for account managers and sales
agents using intranet and online severs. Addition, formatting documents,
typing notes, and assisting managers with special projects to manage
customers and sales agents accounts.
Handle requests for information using outlook
Manage capacity and systems resource allocation
Prepare and modify documents including correspondence, reports, drafts,
memos and emails