Norman W. Davis

**** *********** ****

Pittsboro, NC 27312

919-***-****

acpwlb@r.postjobfree.com

Broad-based experience in Information Technology, Project Management, Strategic Planning, and

Business Consulting. Solid experience in healthcare, pharmaceutical research, state and Federal

governments and financial systems.

Strengths:

• Possesses significant experience in project management

• Demonstrates excellent written and oral communication skills

• Successfully organizes and conducts meetings

• Communicates effectively with all stakeholders

• Successfully manages 3rd party contractors

• Delivers projects within budget and on time

• Effectively troubleshoots and resolves issues and conflicts

• Coaches, mentors, and motivates team members to succeed

• Evaluates and appropriately delegates tasks

• Thrives in a high pressure environment

Profile of Experience and Accomplishments

2007 to 2013 – Director of Information Technology, Carolina Meadows, Inc., Chapel Hill, NC. This

company is a Continuing Care Retirement Community, where I was responsible for all information

services functions – computer operations, voice and data networks, application support,

telecommunications, and desktop support. Responsible for implementing and supporting integrated

modular applications, covering all financial functions, electronic medical records, care plans,

HIPAA/HITECH compliance and point of sale processing.

• Directed the implementation of a corporate wide multi-system project involving over 2000

software programs

• Designed and managed the installation of a multi-site dining room reservation system

• Responsible for writing the RFP and selecting the vendor for a new corporate telephone

system

• Managed the project for a complete network upgrade and expansion involving fiber and VOIP

• Lead the project for a complete corporate disaster recovery system

• Directed the project for a wireless order enter system using iPads

• Designed and led a cost reduction project for corporate office machines

2004 to 2007 – Manager of Information Technology, Weaver Street Market, Carrboro, NC., where I

was responsible for all information services at multiple stores and restaurant. Planned, implemented

and managed computer operations, networks, security, strategic plans, budgets and vendor relations.

• Lead the project for a POS (Point of Sale) system upgrade

• Managed the store wide network infrastructure project

1997 to 2003 – Director, Networking and Computing Services, Johnson & Johnson Corporation,

Raritan, NJ. Johnson & Johnson is the largest healthcare company in the world, and NCS is the

Corporate Data Center responsible for the world-wide computer and voice/data network infrastructure

that supports more than 170 companies in the Pharmaceutical, Consumer and Health Care Products

and Professional Medical Sectors of the corporation. During this period I had responsibility for North

American and Latin American WANS, Internet, Intranet, Web hosting, Project Management, E-Mail,

Midrange and Mainframe computers, database administration, and videoconferencing. I was the first

director to receive the prestigious Johnson & Johnson “Crown of Excellence Award.”

• Implemented standard processes for Project Management, Quality Assurance and time

reporting for the health care sectors

• Managed a security implementation project for over 20,000 desktops

• Directed the project for Oracle standardization

• Conducted Internet security projects for senior management

1990 – 1997 Director, Technical Services, R.W. Johnson Pharmaceutical Research Institute of

Johnson & Johnson. I headed the technical operations areas of the Information Services Division

and controlled the world-wide computer operations, multi-site data centers, telecommunications,

database administration, quality assurance and IT security functions. I was hired into this position to

clean up a failing and unresponsive organization. Within two years the organization achieved a “Best

in Class” rating from a Nolan Norton, Peat Marwick study.

• Directed the design and implementation of the European data center

• Managed a cost reduction project for multiple data centers

Other career experience:

Director of Development, Travcom, Inc., responsible for the design and development of an on-line

hospital information system. This system included the automation of all aspects of hospital

psychiatric health care including computerized nursing notes, pharmacy functions, patient monitoring

and scheduling, menu planning and all financial functions.

At Arthur Anderson & Co., provided consulting support for financial, computer, and general business

applications.

At the National Security Agency (NSA), responsible for research and testing of hardware and

software; designed and programmed accounting, inventory and psychological computer testing

systems.

Education/Professional

B.A., Western Maryland College, Westminster, MD

Graduate Studies, MBA Program, University of Connecticut

Testified before the U.S. Senate Select Committee on Government Operations

Received Third Place Military Leadership Award out of 1200 officers

Published a number of papers in the computer and biological research fields

Lectured at numerous conferences and meetings

Designed several proprietary software packages

Taught four computer languages

Received a Department of Defense Award for cost reduction

Personal

Married – two daughters

Enjoy tennis and white water rafting

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