Receptionist/Administrated Assistant
Resume:
Laura J Masiello
Katy, TX 77450
**********@*****.***
OBJECTIVE
To pursue a career with a company that will provide the opportunity for advancement and
strengthening of business and service skills.
QUALIFICATIONS
More than ten years experience interacting with patients in person and on the phone
resolving questions and concerns, performing general office duties. Proficient in
Windows, Microsoft Office & Outlook, eClinicalWorks 9.0 version (Medical Software),
Sphericall Desktop & Lytec Medical.
EMPLOYMENT
Dr. Joseph Surdacki
Pulmonary Associates of North Dallas, Receptionist Dec. 2008-Feb 2015
*Answer the phone, greet patients at the window, collect co-pays and maintain patient
balances.
*Schedule new patients and follow up appointments, check faxes, telephone encounters,
post patients co-pays and balances, print physician visit summaries from our medical
database, enter new records for physician’s charges and other tasks which are done in
eClinicalWorks.
*Schedule patients for procedures as directed.
*Process medical record updates & changes.
*Maintain the Hospital Rounds List in Excel, which is a daily schedule of patients the
doctor sees at the hospital.
*Providing new patients all the necessary forms and paperwork via email.
*Fax medical records, prescription refills, doctor’s orders to hospitals & Insurance
providers.
*Printing out the patients current medication list and sanitize the physicians breathing
apparatus for the next day when the Physician Assistant is unavailable.
Dallas Pulmonary Associates, Receptionist August 2005-Dec 2008
* Worked for Dr. Surdacki, Dr. Tompkins, Dr. Padegal and Dr. Loftin
*Answer main multi-line phone
*Greet patients at the window and collect co-pays and maintain patient’s balances.
*Schedule patients for procedures as directed.
*Schedule new patients and follow up appointments.
*Prepare, organize, process and update patients chart and check Insurance benefits.
*Update records for Doctor’s charges.
*Process Medical Records.
*Distribute incoming mail and process outgoing mail.
American Sleep Diagnostic, Receptionist/Coordinator May 2002-August 2005
*Answer main multi-line phone
*Prepare, organize, process and update patient’s files
*Schedule patients for consultations.
*Verify insurance via telephone.
*File and process transactions.
*Call back patient to verify appointments.
*Process Medical Records.
*Fax results to Doctors.
Pieter Andries Jewelry, Maintenance Nov. 2001-May 2002
*Maintain the showroom
*Office work/Assist sales staff
Dr. Sylvia Slezak, Receptionist April 2000-Aug. 2001
*Answer main multi-line phone
*Prepare, organize, process and update patient’s records.
*Schedule patients for appointments as directed.
*Verify insurance via telephone.
*File and process transactions.
*Call back patients to verify appointments.
*Process medical records.
*Assisted nurses with updating patient records when needed.
EDUCATION
Virginia Intermont College, Majored in Dance for two semesters. Jan 1998-Dec 1998
Miss Wades, Fashion and Interior Design. 1992-1994
Associated of Arts Degree in Merchandising and Design at Miss Wades Fashion
Merchandising College.
Awards Received
*Best Interior Designer in 1994
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