Customer Service Medical
Resume:
Kelly Rosloniec
Jenison, MI 49428
*****************@*****.***
Objective: To find employment in a local medical office, enabling me to utilize my education and past experience.
Experience: Pilgrim Manor – April 2013 – May 2015
Worked as a Shift Manager/Medication Assistant. Duties included administering meds, taking of vitals, processing doctor orders, finger pokes, insulin injections, and basic care-giving. Currently on resource list for prn work.
Sheldon Meadows – April 2010 – March 2012
Worked as a Med Tech. Duties included administering meds, taking of vitals, processing doctor orders, finger pokes, insulin injections, and basic caregiving.
Sunset Manor – October 2009-April 2010
Worked as a resident aide.
Lakeside Vista – March 2008 to October 2009
Duties included administering meds, taking of vitals, processing doctor orders, finger pokes, insulin injections, basic care-giving, and shift manager.
Michigan Hand Center – July 2002 to May 2005
Began working as Receptionist, directing calls for the entire office. Worked as Patient Scheduler, scheduling new and established patients for six busy hand specialists. Assisted two of the doctors by scheduling their business appointments, retrieved medical data and articles for lectures, etc. Also worked in the Therapy Department; duties included scheduling, phones, reception, and other support for the therapists. Helped out as needed with simple coding and billing procedures.
Hudsonville Public Schools – August 2000 to June 2002
Worked as a Technology Specialist. Responsibilities included teaching elementary students computer programs and skills, keeping all computers updated and in working condition, helping teachers with any technology needs.
Steelcase Inc. – April 1983 to July 1992
Some of the job duties included shipping clerk, order entry, dealer services, customer service.
Education: Kaplan University, Online Campus - Current
Working towards an Associate’s of Applied Science in Medical Office Management/Medical Billing and Coding Certification
Grand Rapids Community College, Grand Rapids, Mi September 2011-current.
Successfully completed two semesters of nursing school. Currently working on obtaining a Geriatric Certificate.
Everest Institute, Plainfield Township, Mi., September 2007 – June 2008
Medical Assistant Diploma obtained.
Davenport College, Grand Rapids, Mi., September 1985-June 1986
Courses included Marketing, Business Management
Grand Rapids Community College, Grand Rapids, MI., September 1982-June 1983.
Courses included Business Math, Accounting, English, and PE
Special Skills: Patient scheduling, medical records, administering medication, managing multiple phone lines, taking of vitals, administering injections, venipucture, capillary puncture, urinalysis, throat cultures, ECG/EKG administration,.
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