Management Customer Service

SIRISHA TANGIRALA

Mobile: +91-998******* E Mail: ********@*****.***

PROFESSIONAL SYNOPSIS

Gained about 8 Years of overall professional experience in Healthcare, hospitality & BPO sectors & about 3 years of

HR experience in Pharma sector across the verticals of of Recruitment, Talent Management, Employee

Engagement, Talent Development & HR operations

Key Achievements: Closed more than 20 Senior management positions in a time span 0f 6 months. Successfully

benchmarked the C & B practices of Organization against prevailing standards in the industry . Played a major role in

creating & conceptualizing corporate video of the Organization. Played a major role in creating Training tools (videos &

E learning modules) of Organization’s Safety Standards.

Customized & edited the Induction manual of the Organization . Designed and implemented customized

Questionnaires for capturing Training Needs of the employees across the Organization.

EDUCATIONAL CREDENTIALS

Full Time MBA in HR from Symbiosis International University in 2010. Scored 2.7/4 (CGPA)

Post Graduate Diploma in Food Analysis & Quality Assurance from D.F.R.L, Mysore; Mysore University in 1996.

Scored 74%

B.Sc. in Applied Nutrition from St. Ann’s Degree College for Women, Hyderabad, Osmania University in 1995. Scored

76.5%

Class 12 from Navodaya Junior College, Hyderabad, Board of Intermediate Education, A.P. in 1992 Scored 63.1%

th

Class 10 from Holy Cross High School, Hyderabad, Secondary School Certificate in 1990. Scored 71.8%

th

Professional Experience

Dec'14 Till Date: Nightingales Home Health Care Services(Unit of Medwell Ventures) Regional HR Manager

Karnataka

Recruitment & Induction:

• Responsible for Manpower planning and preparation of Manpower budget for Bangalore region

• Responsible for end to end recruitment of Clinical and Non Clinical staff across all levels in Bangalore

• Responsible for creation,coordination & execution of HR /Departmental Induction program for all the new

joiners

• Creating and maintaining Induction program record of each employee across all the branches

Employee Engagement:

• Responsible for rolling out yearly calendar of Employee Engagement Activities

• Responsible for Organizational Communication :Circulars, Organizational Announcements and appraisal

Announcements

• Responsible for Conceptualization,Creation and Implementation of Rewards and Recognition policy

• Responsible for creating an agenda and executing Town Hall meetings across all the branches in Bangalore

Performance Management:

• Responsible for initiating & executing performance appraisal process across all the branches in Bangalore

Training & Development:

• Responsible for identifying & nominating Two Internal trainers for the Train the Trainer Program

• Responsible for Training needs Identification,Designing, Creating & rolling out quarterly Training Calender for

Bangalore region

• Conceptualizing and creating Training evaluation forms

Exit Process:

• Responsible for initiating & processing full and final settlement of employees across all the branches in

Bangalore

• Responsible for conducting Exit Interviews and submitting Exit summary report to the Corporate HR and

Regional Head

HR Operations:

• Responsible for Attendance and Leave Management of all the employees across branches in Bangalore

• Responsible for creating & Rolling out HR Policies and SOPs

• Responsible for preparing and presenting HR Dashboard on Monthly basis to the Regional Head

• Creating,maintaining and updating Recruitment,Training and Induction Tracker

Jan’13 Feb’14: Shasun Pharmaceuticals Ltd. Assistant Manager HR Generalist

Recruitment & Induction:

Sourced profiles from job sites, social media & other sources

Taken care of end to–end recruitment of corporate office & senior management across the Organization

Prepared Offer letters & Appointment letters

Updated Recruitment Tracker on regular basis & presented recruitment status details to the HR Head on monthly basis

Reviewed & validated Manpower requisition forms raised by the line managers across the various BUs for approvals

from Head HR on regular basis

Ensured effective coordination & communication with the prospective employees & internal stakeholders for timely

closure of open positions

Responsible for handling the joining formalities & on boarding of New employees

Responsible for initiating Background verification of new joiners & supporting third party vendor by submitting required

documents & data

Improvised on boarding process by introducing company sponsored lunch for the new joiner on day 1

Talent Management:

Was a part of Centralized PMS Team. Compiled, analyzed & presented PMS data to the management for the year

2013 2014

Single point of contact for redressing grievances of employees in Corporate

HR Operations:

Created & maintained personal files of employees

Prepared Organizational Announcements pertaining to new joiners in the grade of Manager & above on weekly basis

Processed relocation claims of all new joiners across the Bus

Processed payment Invoices of vendors on SAP on regular basis

Dec’10 Jun’12: Orchid Chemicals & Pharmaceuticals Ltd. Executive HR

Talent Development:

Was the SPOC of Common Induction Program Aarambh

Designed & implemented Periodic Behavioral, Safety & Technical Training Interventions for the employees

Planned & rolled out out Training programs known by the brand name Gurukul on every Thursday of the week

Was SPOC of Leadership Development Program, TAPAS designed for senior level employees

Branded TAPAS by creating an introductory short movie on the same

Had one on one discussions with Line managers across locations to design Individual Development plans for

employees

Updated & edited policy manual of the Organization on an on going basis

Collaborated with Institutes of High Repute like, IIM B & Great Lakes for creating customized Executive Management

programs for middle level & Top level Executives of the Organization, as a part of Talent Development actionable

Employee Engagement:

Was an active member of Employee Engagement Team, created & implemented various Employment engagement

activities for the corporate employees

Organized & coordinated various events like Women‘s Day Celebrations, New Year Celebrations, Pongal celebrations

etc. as an integral part of Employee engagement actionable.

Nominated employees for National & International Seminars & Conferences as a part of employee engagement

actionable

Rolled out circulars & notices as a part of employee engagement actionable

Played a vital role in Vision Values Dissemination across the Organization as a part of Employee Engagement

Initiative

Organized the Institution–Industry Interface event named, Maithryam to attract young & qualified talent from

Institutes of high repute (BITS Pilani, Manipal University, etc.)

4.5 YEARS OF Pre MBA Work Experience: Talwalkars Health Centre, Anjali Mukerjee’s Health Centre & ZEST

Technologies Pvt. Ltd., Mumbai

Gained Experience in Customer Service, Administration & Management of retail profit centers, project management,

sales & marketing

Contact this candidate