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Management Customer Service

Location:
Houston, TX
Posted:
May 27, 2015

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Resume:

Tamika Green-Price

***** **** ******* *****, ******, Tx.

*************@*****.*** ph.678-***-****

** ***** ****

Human Resource Department

Recruiting/Staffing Associates

Dear Sir/Madam:

As an experienced, focused and goal-driven Cloud Configuration Manager, I

am the ideal candidate for a position in transportation management,

logistical management and warehouse operations with your company.

Throughout my 17 years of progressive experience, I have been responsible

for the management of a wide variety of multimillion-dollar equipment and

vehicle inventory systems. I possess five years working abroad experience

in STAMIS system operation and transportation movement control. This

experience has enabled me to sharpen my skills in the operation of

sophisticated automated, manual inventory management systems, and logistics

management, as well as my leadership acumen and capacity for communicating

with customers, vendors and management at all levels.

Some of my key strengths and prior accomplishments include:

A history of authoring and refining Standard Operating Procedures

(SOP) for large-scale inventories and logistics programs.

A track record of completing inventory reconciliation projects at 95-

100% accuracy rates, and of maintaining inventory records at zero

deficiency rates.

Successfully designing and setting up a fully functional shop

supply / prescribed load listing warehouse more than a week ahead of a

two-week deadline

Additionally, I am a respected employee with an outstanding work ethic and

a record of multiple awards and commendations. My vast knowledge and

extensive experience in logistics will prove to be a valuable asset to your

company. Note also that I am available for travel, and will relocate for

this position. Thank you for your consideration.

Sincerely,

Tamika Green-Price

Enclosure

Tamika Green-Price

17203 Dawn Shadows Drive. Humble, Tx. 77346 ? 678-***-**** (Primary

Cell Number) ?

*************@*****.*** (email address)

OBJECTIVE

To obtain a challenging position as a "Logistics Management

Specialist", in an organization that provides opportunity for growth.

To implement effective management and property accounting procedures

in an environment where hard work and innovation are expected and

appreciated. To provide logistics management and troubleshooting

skills that meets the expectations of the team and provides key

factors for company growth and success.

EXPERIENCE Summary

Over 17 years of experience working as a Logistics Specialist

. Proven ability to work efficiently and effectively under pressure

. Strong organizing, communication, and training skills

. Self motivated and able to motivate others

. Team player who places the needs of the team first

. Security Clearance: SECRET/NACI

. Certified Six Sigma Green-Belt

EMPLOYMENT HISTORY

Tractor Supply DC, Waco, Tx.

Distribution Center Supervisor Jan 2014-April 2015

Supervised Recieving, Orderfill, Let Down Putaway and Shipping department

hourly personnel. Responsible for establishing daily production goals

within the Distribution Center and monitors standards to improve

performance.Perform research and analysis; assist in the design and

development of distribution processes which include quality, safety, cost

reduction and operations to facilitate continuous process improvement.

Establishes daily production goals and monitors intra-day performance to

achieve these goals. Participates in root cause analysis to identify

problems and recommend changes. Monitors production standards and develops

programs to improve operational throughput. Observes Team Members

activities and work methods, recommends areas of opportunity. Coaches team

members towards meeting goals. Assists in training team members on

distribution processes and equipment. Participates in root cause analysis

and recommends changes & improvements. Assists the Operations Manager in

problem resolution relating to production, standard operating procedures,

safety and quality. Evaluates the performance of Team Members and

communicates feedback regarding job performance and expectations in a

timely manner. Participates on distribution project teams acting as a co-

facilitator or facilitator. May act as a project manager on assigned

projects. May serve on cross-functional teams.

SourceHOV,Forest Park, Ga.

Production Supervisor Jan 2013-Jan 2014

Supervise 55 production personnel. Train or instruct employees in job

duties or company policies or arrange for training to be provided.

Supervise the work of office, administrative, or customer service employees

to ensure adherence to quality standards, deadlines, and proper procedures,

correcting errors or problems. Discuss job performance problems with

employees to identify causes and issues and to work on resolving problems.

Participate in the work of subordinates to facilitate productivity or to

overcome difficult aspects of work. Evaluate employees' job performance and

conformance to regulations and recommend appropriate personnel action. Make

recommendations to management concerning such issues as staffing decisions

or procedural changes. Coordinate activities with other supervisory

personnel or with other work units or departments. Recruit, interview, and

select employees. Research, compile, and prepare reports, manuals,

correspondence, or other information required by management or governmental

agencies. Develop or update procedures, policies, or standards. Design,

implement, or evaluate staff training and development programs, customer

service initiatives, or performance measurement criteria. Review records or

reports pertaining to activities such as production, payroll, and monitor

work activities, or evaluate performance.

SAIC, Kandahar, Afghanistan

Stock Control Lead Sept 2009-Sept. 2012

Serving as Stock Control Lead at the Joint Solution Support Center

(JSSC), responsible and accountable for the daily operations of the SARSS-1

transactions Manage and maintain stock records for over 20 million dollars

JPO MRAP parts at the JSSC and assist in the daily operation of receiving,

storage and issuing of rations and military supplies. Prepares data input,

utilizes ADP output to assist in material management Establish and maintain

stock records and other documents such as inventory, material control,

accounting and supply reports. Establishes and maintains automated and

manual accounting records, posts receipts and turn-ins, and performs dues-

ins and dues-outs accounting Review and verify quantities received against

bills of lading, contracts, purchase requests, and shipping documents.

Prepares reports on labor and equipment, available storage space,

relocation of material, warehouse refusals, and stock requirements.

Operates material-handling equipment; proficient in the use of the SARSS-1

STAMIS

Computer Science Corp (CSC) Camp Taji,

Iraq

Logistician Supervisor Nov 2008-Aug 2009

Serving as Logistician Supervisor at the Redistribution Property Assistance

Team Yard(RPAT), responsible and accountable for the daily operations of

the Reset program. Supervise three Logisticians and two mechanics in the

Reset, and retrograde operations. Managed, secured and shipped over 4

Million dollars worth of CECOM equipment. Responsible to interpret policy

in logistics, supply, and maintenance strategy, provides guidance on

inventory management issues that resolves logistics, supply, or maintenance

issues. Handled the tasks of generating sub-hand receipts and hand receipts

for turn-in with 3161's. Provide accurate reports for various military

commands and company offices. Assure compliance with company policies and

military specifications.

Kellogg Brown & Root (KBR)

Anaconda Base, Iraq Senior Logistics

Warehouseman/Foreman Apr 2007-Nov2008

Supervised 7 personnel and 30 TCN (Third Country National) with 5 LN

(Local Nationals) in all facets of warehousing including, cataloging,

receiving, storing, issuing, referrals, and shipping of material under

Standard Army Retail Supply System (SARSS-1). Managed property

accountability for over 3,500 lines of equipment worth in excess of $50

million without any discrepancy or loss for the Forward Redistribution

Point. Coordinate the interface between logistics functions such as

transportation, maintenance and warehousing to ensure efficient, timely,

and cost effective support to the customer. Prepares reports on labor and

equipment available storage space, relocation of material, warehouse

refusals, and stock requirements Manage Receiving sort operations in

conjunction with the overall container/pallet receiving operation and

visually inspect all contents of the container/pallet.

Kellogg Brown & Root (KBR)

Tallil, Iraq

Senior Logistics Coordinator Dec 2005-Mar 2007

Supervised 5 Expats and 20 TCN (third country nationals)

within assigned Container Yard. Managed daily operations and inventory of

3000+containers. Track, update, and maintain the Authorized Stock List

(ASL) including over 5000 lines of repair parts, which is valued over 30

million dollars. Coordinates with Warehouse and/ Procurement for receiving/

shipping parts and status of ordered equipment IAW the Federal Acquisition

Regulations (FAR). Responsible for development of logistical plans,

policies, and procedures to provide logistically support for areas of

supply, transportation, maintenance, and service. Coordinated and tracked

the movement of more than 100 unit's cargo and equipment short tons of

cargo moving throughout the theater of operations. Documented cargo using

various types of handheld scanners, and inspected cargo on incoming trucks.

The ability to provide In-transit visibility of cargo from origin to

destination using ITV, GTN, and other defense transportation tracking

systems

K-Mar Industries

Fort Knox, Ky

Quality Specialist May 2004-Nov 2005

Perform investigations on errors made in collection

areas and determine root cause analysis. Track, trend, and analyze error

reports for all collection sites. Report trends to appropriate staff

members and/or supervisors. Review monthly, quarterly and annual Quality

Control (QC) and Quality Assurance (QA) records. Report on trends as

necessary. Develop, coordinate, and conduct training programs for staff

in collection departments on QA/QC procedures. Prepare error management

reports for departments and/or individuals as requested. Assist in

departmental validation processes and documentation

United Parcel Services (UPS) Louisville,

Ky.

Order Processing Supervisor Aug 2002-Apr 2004

Managed a Team of 15 employess in Order Processing. Processing

international shipments utilizing web based programs; ensuring specific

customer requirements are followed Issuing customer requested and internal

status reports. Process international transportation orders, quotes time in

transit for services, and book cargo as required. Trace shipments when

necessary. Order entry, tracing, and proofs of delivery for warehouse

clients. Obtain proofs of delivery and charges from international agents

Maintaining quality standards established by UPS Supply Chain Solutions,

our customers and vendors. Effectively communicating with customers and

their suppliers as necessary, Work with customers, suppliers, and various

shippers to route, pick-up and/or trace shipments as necessary.

EDUCATION

Strayer University Associates in Business Administration (2014)

TRAINING

Proficient in Windows and Microsoft Office Applications

Proficient with Government Policies and Procedures

Certificate, SARSS-1 Standard Army Retail Supply System Course

Certificate, SAMS-E Standard Army Maintenance System Enhanced Course

Property Book Unit Supply Enhance Course (PBUSE)

Unit Level Logistics System Cadre Training (ULLS-S4)

Supply Operations Management Course

Hazardous Material Handling Course

Occupational Safety and Health Training Course (OSHA) in General Industry

Safety (10-hr)

Cardiopulmonary resuscitation (CPR)

SKILLS

. Experienced management of logistics staff

. Excellent knowledge of logistics management; ability to manage

personnel and projects during highly stressful situations

. Exceptional oral, written, presentation and interpersonal skills;

outstanding resource and budget management skills

. Delivers polished and informative briefing to senior personnel

. Possess knowledge of facilities management, SAP, WMS, SOP's, Logistics

Integrated Data Base (Web LIDB), FED LOG, ILAP, GATES, RF-ID, IBS,

GTN, KSL, FireFly, PCH, DocDNA



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