JHAHBRIEL C. MOORE-TERRELL, M.B.A A Businessman Who Is
Silver Springs, MD 20905
Mobile: 678-***-****
*****@***.***
Professional Career
Sr. Account Manager National Accounts
Kaiser Permanente Health Plan
Rockville, MD
08/2007 to Present
. Analyze & improve the risk and business position for two (Mid-
Atlantic/GA Region) national account book of business.
. Identify & confirm purchaser's needs and benefit strategies while
collecting specific business information with competitive data per
account in order to grow and increase profitability.
. Plan and conduct purchaser meetings and approach successful
negotiating strategies with purchaser, broker and consultant.
. Develop and implement wellness strategies and programs for various
national accounts to improve health risk assessments decreasing
national account claims.
. Negotiate the renewal with purchaser, broker and consultant completing
internal and external functions for closure.
. Collaborate with pricing to implement an ongoing, proactive rate
renewal strategy collecting data required to drive the rates down.
. Demonstrates marketing and technical expertise through interactions
with clients, brokers and consultant meetings in the RFP process.
. Evaluate and manage business decisions that merit special
considerations in the areas of prevention and key measures for account
growth.
. Develop and monitor client financial performance including renewal
planning, negotiation and profitability levels.
. Secure new business through marketing and effective product and
service expansion.
. Design programs that will elevate employees benefit knowledge within
various national accounts including wellness initiatives that support
disease management.
. Expand opportunities for membership growth in all regions creating
revenues for growth and development.
. Identify competitor's strengths and weaknesses to use in negotiating
benefit changes.
. Analyze the group's demographics, utilization and profitability versus
group's benefit plan.
. Ensure consistency in benefit plan administration and regulatory
compliance (i.e. 5500).
. Continuously build relationships and engage purchasers to demonstrate
value of Kaiser Permanente.
. Manage and understand federal and state laws relating to benefit plans
including ERISA, HIPAA, COBRA and FMLA for customer and broker
discussions for various national account customers.
. Prioritize and manage meeting time to focus on opportunities with
various national accounts, consultants and purchasers.
. Understand the purchaser's business and business challenges to share
ideas on health and wellness strategies in prevention.
. Manage employee benefit records and data maintenance within HRIS
system. Ensure proper processes and administration of employee
benefit transactions for various national account customers.
. Manage the administration of employee benefit programs for various
national customers, including health and welfare plans and retirement
savings programs.
. Use pricing and products to create opportunities for sales executives
and complete open enrollments analysis, identify growth potential and
future plan strategies.
. Evaluate cost benefit of various price/product scenarios for various
national accounts targeting specific opportunities for growth,
prevention and wellness strategies understanding claims, marketing and
managed care systems such as HealthConnect and Kp.org.
. Develop open enrollment strategies for growth and development.
Group & Healthcare Associate
Watson Wyatt Worldwide Consulting Inc.
Arlington, VA
08/2004 to 08/2007
. Supported Divisional Leaders and Senior Consultants with strong
technical grounding in benefit strategies, project management,
financials and presentation design.
. Managed/develop client databases to improve communications with
departmental contacts.
. Managed vendor relations meetings improving health and wellness
strategies for employees.
. Managed monthly reporting on benefit cost and alignment.
. Assisted in maintaining high quality standards across all technical
assignments in group benefits for Watson Wyatt clients ensuring
identification of relevant issues in the insurance industry.
. Represented Watson Wyatt in client meetings introducing new products
and strategic plans.
. Developed plan designs for various clients ensuring productivity and
sustainability.
. Served as a liaison between carriers and the clients, including vendor
negotiations, claims and customer service issues.
. Evaluated plan data, cost, price comparison, benchmarking, developing
plan design changes.
. Prepared and evaluated request for proposals troubleshooting questions
regarding benefit changes and programs.
. Conducted open enrollment for clients and benefit orientations.
Group Administrator
Golder Associates, Inc.
Atlanta, GA
05/2002 to 05/2004
. Supported Director of Engineering along with 18 core environmental
engineers with various projects, scheduling meetings, bank
reconciliations, expense reports, contracts and account management.
. Managed the companies Kronos systems including time and attendance,
payroll etc.
. Developed request for proposals and contract presentations.
. Maintained and updated company databases with won and lost projects.
. Key contact for HR needs for all engineers throughout the company.
. Maintained company bid list current for all daily projections and
objectives.
. Recruiting for internal positions including background screenings and
testing.
Network Administrator
NAESM
Atlanta, GA
02/2000 to 05/2002
. Maintained company database for Center for Disease Control (CDC)
. Managed an office of 25 people with I.T. Development.
. Implemented and managed the Kronos system for the organization which
included time, attendance and payroll.
. Extensive proposals, grants and contract development for various
projects.
. Developed and assisted with monthly reports, budgets, spreadsheets and
diagnostics for Human Recourses Department and Information Technology.
. Conducted internet research for HIV/AIDS grants and proposals.
. Conducted lunch and learns for new technology based programs for staff
members.
Education/Licenses/Certification
Keller Graduate School of Management
Masters of Business Administration M.B.A.
September 2014
DeVry University
Bachelors in Health Services Management
June 2012
International Foundation of Employee Benefit Program
Catholic University-Washington DC
Course 1- Employee Benefits: Concepts and Health Care Benefits
Course 8- Human Resources and Compensation Management
Benefit Plan Administration Certification
October 2006
United States Army
Pharmacy Technician Certification
Military Recruiter
1990-1996
Maryland Health Insurance Producer License
Virginia Health Insurance Producer License
District of Columbia Health Insurance Producer License
Georgia Health Insurance Producer License
California Health Insurance Producer License
Washington State Health Insurance Producer License
Hawaii Health Insurance Producer License
Oregon Health Insurance Producer License
Software Skills
PeopleSoft
SalesForce
Bayan
HCMS
Nortek People Management
SutiHR
Sentric
WorkForce HR
WorkForce Payroll
Kronos
Desktop Publishing
Lotus 1-2-3
Contact Plus
Graphic Design
Windows XP and XP Pro
PageMaker
Photoshop
MicroSoft Office (Excel, PowerPoint, Access, Word)
Dreamweaver
Adobe Acrobat
Professional Skills
Excellent problem solver
10+ years managing accounts and consulting
Strong working knowledge of managed care delivery systems
Strategic visionary and planner
Excellent project management skills
Excellent communicator both internal and external
Organizations
100 Black Men
Us Helping Us, Inc.
International Foundation of Employee Benefits
Alpha Phi Alpha, Inc.
Managed Accounts
United Airlines (Annual Revenue-
$16,335,000,000/ 30,408 Employees)
American Airlines (Annual Revenue-
$19,898,000,000/ 10,011 Employees)
Comcast (Annual Revenue-
$20,307,000,000/ 23,943 Employees)
General Dynamics (Annual Revenue-
$19,178,000,000/ 12,322 Employees)
Hilton Hotels (Annual Revenue-
$3,683,000,000/ 40,000 Employees)
InterContinental Hotels (Annual Revenue-
$4,226,000,000/ 3,480 Employees)
Davita (Annual Revenue-
$2,298,600,000/ 2,853 Employees)
Time Warner Cable (Annual Revenue-
$3,984,000,000/ 43,000 Employees)
Time Warner Inc. (CNN) (Annual Revenue-
$42,089,000,000/ 22,706 Employees)
Hewlett Packard (Annual Revenue-
$79,905,000,000/ 40,095 Employees)
AT &T (Annual Revenue-
$66,000,000,000/ 310,000 Employees)
ADP (Annual Revenue-
$8,077,700,000/ 10,266 Employees)
Verizon (Annual Revenue-
$38,000,000,000/ 68,000 Employees)
SunTrust (Annual Revenue-
$7,822,800,000/ 33,156 Employees)
Home Depot (Annual Revenue-
$73,094,000,000/ 331,000 Employees)
Lockheed Martin Technologies (Annual Revenue-
$35,526,000,000/ 59,257 Employees)
General Electric (Annual Revenue-
$148,019,000,000/307,000 Employees)
JP Morgan Chase (Annual Revenue-
$56,931,000,000/ 5,419 Employees)
Talented, resourceful and dedicated executive professional offering a
unique combination of expert skills. Creative and enthusiastic with proven
success in project management, sales and account management, wellness
activities, reporting, presentations, quality assurance, website
development and strategic marketing.