Customer service maager, retail store manager,cashier, medical office

Allison Jaycox Ph. 919-***-****

Email: ********@*****.***

Capabilities:

. Results-driven, customer-centered manager with 10+ years' experience

in store management and supervisory positions.

. Verifiable history of maintaining profitable retail operations,

including success in capitalizing on growth opportunities,

implementing promotional/marketing strategies, and upholding fiscal

integrity.

. Articulate communicator and effective trainer skilled in achieving

employee buy-in or organizational goals.

Experience:

Cashier/ Stock Person/deli/bakery

Food Lion/ Morrisville

03/2012- 11/2013

. Customer Service Deli, Bakery

. Cashier/ Stock

Retail Store Manager

Kangaroo Express/ Cary

01/2009- 01/2011

. Managed 12 employees, payroll, budget planning, inventory, bank

deposits, cash accountability and loss.

. Sales report on a daily basis and communication with corporate.

. Store maintenance

. Merchandizing

. Achieved highest sales growth in district and received honors for cash

control ability in the district.

Retail Sales Manager

Goodwill Industries/ Durham

04/2008- 12/2008

. Managed a large volume store of over a $100,000,000 a year in revenue,

sales reports, cash handling, and had 12-15 employees under my

supervision.

. Inventory control, pricing and stocking of all products

. Handled budget planning and tracking, accounting and payroll

. Achieved the highest sales growth in district

Store Manager/ District Manager

Klee Mobil/ Rochester, NY

06/2004- 03/2008

. Directed the startup of a 2000sq ft store

. Staffing, training, purchasing, cost control, maintenance issues, bank

transactions, and daily paperwork.

. Ensured excellence in customer service and resolved all problems at

the store level.

. Consistently ran low labor costs through the companies high and lows

of the season.

. Interviewed and reviewed distributors and vendors on their products

. Reduced labor cost by 10% and produced a profit on products by 65%

Education:

Monroe Community College- 2 years

Ashworth community college- Certificate in Medical Office Administrative

assistant

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