Manager Quality

Stefano Annosantini

*** ****** ****** **********, ******* L7R 3G4 905-***-**** • ************@*********.**

Operations and Quality Leader

An influential and trusted leader in the areas of Operat ions, Manufacturing and Quality with experience spanning a wide

range of business environments and industries. A respected coach and facilitator who provides clarity amidst ambiguity

and fosters a team approach to maximize the use of talent. Honest and i nspiring communicator who seeks opinions and

makes prudent decisions relevant to the situation. Analytical thinker who drives root cause resolution and leverages

relationships to meet objectives and timelines.

Executive Summary

Influential and adaptable leader at all levels from Supplier Quality Engineers to Plant

Leadership employees. Successfully managed more than 100 employees with a range of

expertise.

Manufacturing & Directly responsible for a 24/7 operation including required resources, scheduling,

Supply Chain materials and throughput at BlackBerry.

Process Created and introduced a framework for Best Practices within BlackBerry’s Contract

Improvement Manufacturing network, to drive consistency and process improvement.

Led and managed 8 Supplier Quality Engineers to drive performance improvement

and development through supplier assessments including scorecard administration.

Quality

Implemented both New Product and Mass Production Quality initiatives, including

Specification Alignment and RCCA Investigations.

Successfully transitioned between Agri-Business, Food, Pharmaceuticals and

Flexibility

Electronics.

Ensured that the product focused cross functional teams including Quality, Test, and

Results Oriented

Manufacturing Engineering met objectives and timelines.

Responsible for all aspects of Operational execution within the entire product lifecycle

Operations including resource allocation, throughput, and finished product performance, as well

as Quality, Yield and Scrap.

Worked closely with raw component Suppliers on delivered Quality and overall

Vendor Management

performance improvements both locally and abroad.

Professional Experience

BlackBerry (formerly Research In Motion) January 2005 to present

Waterloo / Cambridge, Ontario

www.blackberry.com

Senior Quality Manager, Manufacturing and Supply Chain April 2011 to present

Reporting to the Quality Director, Manufacturing and Supply Chain, work directly with outsourcing

manufacturing partners to ensure that all BlackBerry Quality standards are met in the course of the production

process

Redesigned inspection requirements for BlackBerry hardware products through analysis of both factory and

in-market failures. Increased inspection criteria were p laced on critical customer impacting items, while low

occurrence issues were placed on reduced inspection plans. The inspection changes contributed an

immediate $0.07 cost reduction/device.

Led a cross-functional team to design and implement a new packa ging solution for single case shipments of

BlackBerry products. The implementation of the changes cost approximately $6k annually, with a return in

reduced damage and pilferage of product in transit and shipping cost reductions of approximately $100 k per

year.

Stefano Annosantini Page 2

Senior Manager, Supplier Quality Engineering June 2009 to April 2011

Electrical / Electromechanical

Reporting to the Director of Supplier Quality Engineering, responsible for driving performance of suppliers and

their achievement of BlackBerry quality standards.

Led and managed eight (8) Supplier Quality Engineers responsible for:

Review and delivery of monthly supplier Scorecards and driving RCCA’s where performance did

o

not meet BlackBerry quality standards,

Ensuring part specifications and inspection plans were accurate and relevant, and

o

o Coordinating component failure analysis to identify product impact and supplier containment

Worked directly with suppliers to drive performance improvement and development through supplier

assessments, using such tools as site and process audits, Quality Improvement Plans (QIP’s), Scorecards

and Root Cause Corrective Actions (RCCA’s)

Manufacturing Manager June 2008 to June 2009

Directly responsible for a 24/7 operation including required resources, scheduling, materials and throughput.

This included both NPI and steady state products

Responsible for the management and development of eight (8) Production Managers including semi -annual

and yearly reviews

Created a standard annual review approach for the Production Managers to make expectations and goals

clear and actionable

Ensured that the cross functional team responsible for delivering operational results and positive changes to

cost, quality and process methods, achieved these expectations

Implemented changes to the product manufacturing flow, which changed bottleneck equipment utilization

from 50% to 90% and doing do avoided a capital expense of $125k

Process Manager – Manufacturing January 2007 to June 2008

Drove continuous improvement in cost, quality and on time delivery by engaging Production Crews and the

Cross Functional Operational Teams

Provided continuity of information flow, priorities, and issue status, bet ween the Production Crews, the

Cross Functional Operational Teams and the Leadership Team

Manager – Production January 2005 to December 2006

Provided leadership and direction to thirty-five (35) full-time and temporary production employees in a non -

unionized environment, including probationary and annual reviews

Accountable for process adherence and schedule attainment with the overall objective of meeting business

requirements

Worked directly with production support groups such as Planning and Procurement to resolve process

related issues impacting product quality and manufacturability

Identified process deficiencies, determined the root cause and implemented corrective actions in

cooperation with production support groups

Manufacturing Supervisor January 2002 – December 2004

Apotex Incorporated

Etobicoke, Ontario

www.apotex.com

Stefano Annosantini Page 3

Production Supervisor May 2001 – January 2002

Unilever (Lipton) Canada

Brampton, Ontario

www.unilever.ca

Production Manager February 2000 – May 2001

Assistant Production Manager February 1998 – January 2000

Morrison Lamothe Inc., Prepared Meals Division

Etobicoke, Ontario

www.morrisonlamothe.com

Education

Bachelor of Arts, English - Wilfrid Laurier University, Waterloo, ON

Awards

2009 Committed to Making it Happen - Award of Overall Individual Excellence - BlackBerry, Waterloo, ON

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