Customer Service Special Education
Resume:
Jennifer S. Harbert
*** ******** ****** . ******, **. 30577 . 706-***-****
*******************@*****.***
Objective:
To obtain a challenging position in social services, with
disadvantaged/mentally challenged people, detention center services,
rehabilitation services, sales consultant, special education services,
human resource services, community services, sales services, security
services, or any type of position in which I can be a contributing employee
utilizing my interpersonal skills, behavioral modification skills,
vocational career adviser/community-based-vocation program director
/teacher skills, and my communication and social knowledge to meet the
company goals and to assist/serve people. I am able to start work
immediately. I am willing to work any hours, any days, over time and/or
holidays
Education:
Piedmont College - Demorest, Ga.
. Bachelor of Arts Special Education, September 1997
Truett McConnell College - Cleveland, Ga.
. Associate in Arts, June 1995
. Associates in General Studies, June 1995
Skills:
. Special Education, Computer, Assistive Technology, Web,
Behavioral Modification/Transformation, Alternative School,
Human Resource, Sales, Vocational Career Advisement, Community-
Based Vocational Instruction, Develop Individual Education
Plans, Plan/Conduct meetings, Develop Summary of Performance
plans/Transition Plans, Classroom Management Skills (General
Education/Vocational Education/Alternative Classrooms). I also
have skills in the following areas in a detention center/jail:
Booking Inmates into and out of Detention center/jail, taking
property/logging property/storing property from inmates, running
the control booth, spending time on the floor/in pods with
inmates, logging in all visitors; church ministries, public
defenders, lawyers, probation officers, etc. Other areas that I
have skills in at a detention center/jail are: answering all
phone calls to give information concerning inmate charges,
visitation, bonds, release dates, charges, etc., serving food to
inmates, giving medication to inmates, taking money for inmates
from visitors/mail, set up and control visitation for inmates.
Housing inmates (strip searching, showering, dressing out,
placing in cell), conducting Cleaning in all cells/pod, pill
Call,
Cell searches/shake downs, running Watch Tower, running Central
Control, and escorting inmates (male & female) to and from
different areas inside the facility. Customer Service: Take
personal/phone/online orders for embroidery,
appliques/alterations, develop embroidery/applique designs on
computer for orders
Complete embroidery/applique orders, Customer Service: Make
tickets for finished orders/Deliver finished orders to
costumers, Cashier: Take cash, debit card, Credit card for
payment(s).
Software Knowledge:
Microsoft iep online, Excel.iep, Sims IEP, First Class, Dragon
Related Experience:
Stephens County Board of Education
Stephens County High School
Crossroads Alternative School, Toccoa, GA
Special Education Teacher July 1997 -
Retired June 2011
. Maintained regular/constructive communication with parents to
discuss student progress/weaknesses.
. Worked effectively with parents, staff, general public, and
community employers.
. Created effective/exciting activities by thinking outside the
box, very creative, and extremely resourceful and always
ready/Willing to take on new challenges.
. Increased student participation/self-awareness in appropriate
behavior with listening and role-play exercises to encourage
student interest and enjoyment.
. Modified and implemented educational curriculum for students
with range of learning styles, disabilities, strengths, and
weaknesses.
. Developed Individual Education Plans (IEP) for all advisees
. Planned and conducted Individual Education Plans (IEP) meetings.
. Developed and implemented strategies that permitted the students
to develop independent/daily-living skills, job skills,
interpersonal skills, time management skills, etc.
. Developed/implemented/managed/directed the community based
vocational instruction (CBVI)program that allowed students in my
classroom to work and obtain job in various community businesses
on a daily basis ) with many local community businesses to
develop/strengthen job skills that resulted in positive
outcomes.
. Advocated for all students with 14 years of excellent
evaluations with positive comments added to each.
. Active certified coach for Special Olympics.
Other Work Experience
Jackson County Sheriff's Office, Jefferson, Ga.
2014-2014
Detention Officer
. Housing inmates (strip searching, showering, dressing out,
placing in cell)
. Conducting Cleaning in all cells/pods
. Serving food to inmates
. Pill Call
. Cell searches/shake downs
. Watch tours
. Running Watch Tower
. Running Central Control
Franklin County Detention Center
Detention Officer
June 2012-May 2015
. Booking Inmates into Franklin County Detention center (4 hours)
. Taking property/logging property/storing property from inmates
. Running the control booth
. Spending time on the floor with inmates
. Logging in all visitors; church ministries, public defenders,
lawyers, probation officers, etc.
. Answering all phone calls to give information concerning inmate
charges, visitation, bonds,
. Release dates, charges, etc.
. Serving food to inmates
. Giving medication to inmates
. Taking money for inmates
. Visitation for inmates
Abby's Gifts, Alterations, Embroidery, & Applique
April 2104-Present
Part Time Associate
. Customer Service: Take personal/phone/online orders for embroidery,
appliques/alterations
. Develop designs on computer for orders
. Complete embroidery/applique orders
. Customer Service: Make tickets for finished orders/Deliver finished
orders to costumers
. Cashier: Take cash, debit card, Credit card for payment(s)
Activities and Achievements:
Piedmont College: Member of Kappa Delta PI Honor Society; Graduated Summa
cum Laude.
Truett McConnell College: President of Phi Theta Kappa Honor Society;
Graduated with honors;
Graduated Magna Cum Laude Certifications:
Ga. Teacher Certification:
T SP ED ADAPTED CURRICULUM (P-12) CONSULTATIVE [FLD805] 11/20/1997
10/06/2006 07/01/2007 06/30/2012
T SP ED GENERAL CURRICULUM (P-12) CONSULTATIVE [FLD798] 08/15/2005
10/06/2006 07/01/2007 06/30/2012
T SP ED LANGUAGE ARTS COGNITIVE LEVEL (P-5, 4-8, 6-12) [FLD932] 06/30/2009
07/01/2008 06/30/2012
T SP ED SOCIAL SCIENCE COGNITIVE LEVEL (P-5, 4-8, 6-12) [FLD942] 02/02/2009
07/01/2008 06/30/2012
Ga. Post Certifications:
Jailer/Detention Officer
"Oleoresin Capsicum"/Pepper Spray
References
David Friend
1177 Mount Zion Road NE
Dalton, Georgia 30721
************@*********.***.**.**
Susan Gibby
Toccoa, Ga. 30577
************@*******.***
Tracey Clay
1 James Little Street
Carnesville, Ga. 30521
Doug Atkins
118 Shorebrook Dr.
Williamston, S.C 29697
**********@*******.***
George Sanders
2764 Prather Bridge Road
Toccoa GA
Sheriff Steve Thomas
1 James Little Street
Carnesville, Ga.
30521
Corporal Pinkston
555 Jackson Drive
Jefferson, Georgia
Abigail Anderson
Hwy.59
Carnesville, Ga. Georgia
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