Engineer Customer Service

MICHAEL J. IADONISI

** ***** ***** ***** *** ** NASHUA, NH 003060 978-***-****

********@*****.***

OBJECTIVE:

Senior Electronic Technician or Manufacturing Engineer seeks an opportunity

to demonstrate the ability and expertise in such areas as: Component level

debug and repair; Upgrading, Editing and Writing test procedures;

Prototype building; Training technicians; and more. Very focused and

quality conscious individual.

TECHNICAL SKILLS

. Demonstrated troubleshooting experience of digital and analog

electronics. Experience with microprocessors--FPGA, CPLD, DRAM, SRAM, and

PALs. Working knowledge of op-amps, A/D and D/A converters, VFOs, PWMs,

PLLs, muxes, and more. Network electronics experience including, DS1, DS3,

BERT testing & net com traffic testing; layer 2 and layer 3 switches and

routers: and OC48 thru OC192 fiber-optic products.

. Strong component level debug skills. Experienced with oscilloscopes,

meters, generators, probes, logic, signature and spectrum analyzers. Top

prototype building skills and experience. Familiar with CM tools, ie. 5DX,

fabmaster, SFDM.

. Computer literate with Windows XP, Excel, Word, Labview, Pro comm,

Telnet, etc.

HIGHLIGHTS OF ACCOMPLISHMENT

. Discovered an innovative method to find otherwise non-detectable

opens underneath ball -grid array ICs. These methods were adopted and

utilized by all technicians.

. Updated and customized test procedures and processes for more

efficiency.

. Trained other technicians and coordinated access to training as

needed, which demonstrates team player spirit and the ability to work well

with others.

. Proven versatility repairing many complex electronic products to

component level, from network electronics to medical products, keyboards,

laser products, monitors, power supplies, digitizing and ccd array

electronics and much more.

. Often have been recalled to previous contract assignments due to

reputable performance.

. 20 PLUS Years Cumulative experience

v AWARD Polaroid Corporate Award in recognition of Excellence

RELEVANT WORK HISTORY

Benchmark Electronics Nashua, NH

April 2010 to present

Senior Debug Technician

NOTE: originally hired as a temp for Davis companies at Benchmark from Apr

2010 to Jan 2011, hired on permanent February 2011.

Primarily for Benchmark, I have been debugging, and repairing Mercury's

complex product line of computer and network electronics. Some products are

ITAR approved. Tools used have been B-scan, CPLD programming, Diags, etc.

Common components are Phys, Magnetics, Processors, Flash, Cpld, Asics,

Xbar, logic circuitry, voltage regulators and custom DSPs, ie power manager

chip etc.

Test equipment are oscilloscopes, meters, low ohm meters etc.

I interface with Engineering when needed to gather specs or required info

to diagnose faults. Typically I diagnose failure cause to component level,

using fab-master/Graphics or similar cad programs and schematics. Keep up

to date with priorites, and also service RMAs in timely manner.

Tracking tools such as PFS and Agile are used on a daily basis.

After excelling on Mercurys product debug, a need was for a Senior Tech to

debug Arris/formerly Big-band line of products which are RF products for

the Cable industry-8 channel, 32 quam modules were the standard-I also

excelled in repairing and debugging this product until the entire product

line was moved to Arris facility in Mexico.

Acacia high speed Fiber optic modules were next the product line I have

been assigned to at Benchmark and I have been presently debugging and

repairing 100 G, 100 channel laser, optics cards, and associated

electronics.

Mack Technologies Westford, Ma

2007 to 2009

Senior Debug Technician

Test, troubleshoot, and component level debug of many different products

built by Mack Tech for the various companies. Products included Wireless Id

Tags ( RF), Aeronautical electronics, telnet products, and high end

amplifiers. The various company products that were supported included

Avidyne, Ntag, Harman Services group, and others.

Standard electronic test equipment, ie scopes, logic analyzers, spectrum

analyzer, meters, low ohm meters, etc. were used for debug. Complex circuit

analysis, interfacing with Test engineering when needed, and communicating

with the various departments on defects to improve quality were part of the

daily routine.

Crossbeam Systems Boxborough, MA

2006 & 2007

Test Technician

With Lab-view programs, functionally tested Application, Network, and

Control Processing modules, used in Crossbeams network security systems

which are sold world-wide. Manually ran test programs ( which consisted of

entering manually many test commands) to clear hard drives which were used

on these modules. Configured test stands for testing modules. Various

labeling and packaging was also done in preparation for shipment to

customers.

Provided feedback to Engineering dept. and edited to improve Test

procedures for the benefit of the Contract manufacturer that these boards

would later be tested at. Promptly reported quality and functional defects,

which helped to resolve Contract Manufacturing defects and which helped to

improve the yield quality to 100% on some boards.Removed defective

components and installed replacements using hand tools, soldering

station,etc.

R/D Tech Instruments Waltham, MA

2004 & 2005

Senior Electronics Technician

Supporting the customer service repair dept., extensively used electronic

test equipment such as oscilloscopes, DVMs, to component level, fault

analyze and repair microprocessor based instruments containing the

following technologies: RF analog receivers and pulse circuits, digital

logic and sampling circuits, microprocessors with associated memory and

other peripherals, power supplies, battery chargers, keyboards, displays

and interfaces between electronic assemblies. Performed associated de-

soldering, installation,& rework.

Employed various diagnostic programs to isolate and debug component level

faults. I also performed NIST calibration of these instruments using

various transducers on different type materials, ie. Teflon, stainless

steel etc.

Celestica Salem, NH

2003 & 2004

Test Technician / ICT

Utilizing HP 3070 and Spectrum 8000 test platforms, tested, debugged and

repaired a variety on PC boards manufactured by companies such as Cisco,

Teradyne, and Egenera. In addition to troubleshooting, utilized to full

capacity such tools as Fabmaster, PICs, and database logging tool, SFDM.

Utilized standard hand tools to perform repairs on defective PCBs. Attained

certification at Celestica for soldering.

Jabil Circuit Billerica, MA

2000 & 2001

Test Engineer

Coordinated and provided technical support to technicians / As the

supporting Engineer, I assisted a group of electronic technicians with

component level fault isolation, troubleshooting and repair of many complex

network products, using test equipment such as oscilloscopes, multimeter's,

logic analyzers, etc.. Provided and co-ordinated training, monitored repair

process, and helped to determine priorities. Performed associated repair

and rework on defective modules.

Unisphere Solutions Chelmsford, MA

1999 & 2000

Manufacturing Engineer

Provided feedback and input to Senior Engineers to help edit and improve

test procedures. Utilized test equipment including logic analyzers,

oscilloscopes, Bert testers and DVMs to troubleshoot and repair IP

telephony circuitry i.e.; Ds1 and Ds3 data transfer modules. Performed BERT

testing for quality assurance. Utilized soldering, de-solderings tools,

replaced defective components.

Bay Networks Andover, MA

1998 & 1999

Sr. Engineering Technician

Test, troubleshoot and component level repair of Cable modem head-end PC

boards. Took ownership of project through completion and release, until

transition from Engineering to Manufacturing was completed. Implemented

ECOs, software upgrades, hardware upgrades, and constructed user friendly

Test Procedure for manufacturing. Trained test technicians once board was

transferred to production.

Various Companies New Hampshire

1975 to 1998

? Contract assignments for various companies as an electronic

technician performing either prototype building, testing, or component

level debug of variety of products. Companies included Hewlett Packard,

Lockheed Martin, Polaroid, Panametrics, Lucent, and others.

Heathkit Digital Techniques course certification

EDUCATION

GTE SYLVANIA TECH

Computer Electronics certificate GPA 94.8%

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