Customer Service Management

STATUS: U.S Citizen

Skills Summary

Computer Application Statistical Analysis Information Security

Database Concept system

Anthropology Field research Calculus 1&2, Statistics

Chemistry Advanced System

Analysis and Design Professional

Presentation

Analytical writing Computer Communication

System Technology

Graduate student in Information System concentration in Software

Engineering will develop invaluable skills which include professional

writing, problem-solving, data analysis, computer programming and

execution, teamwork, research design and execution, critical thinking,

strong oral communication and my professional leadership skills will be

used effectively.

RESEARCH:

"When disease and race interwined in medicine for sickle cell patients"

o Investigate why and how sickle cell disease get established as black

disease by medical understanding, and along with case history prove

that it is misleading because other ethnic group also has this

disease.

o Examine the statistical significance of the relevant data based, and

from various article on social, economic, environmental, political in

medicine perspective.

educational BACKGROUND:

Master of Science in Information System (Current Student)

Concentration in Software Engineering Management

Strayer University

Bachelor in Anthropology

University of Mary Washington, Fredericksburg, VA-22405

Graduated May 2012, GPA: 3.16

Associate in Science

Germanna Community College, Spotsylvania, VA-22401

Graduated Dec 2008, GPA: 3.58

WORK EXPERIENCE:

Regency Management Corp

Office administrative/customer service rep

March 2014-August 2014

Work as a customer's data management, make report, file for corp.

office, Administrative job.

People N Tech LLC

Software Test Engineering Training.

January 2013-Aug 2013

Programming: Visual Basic, Java

Testing Tool: HP, ALM, QA, QTP.

Programming Language: VB.NET,Java, Java script, VB Script, HTML, SQL,

PL/SQL

SDLC: Software Development Life Cycle Experience with Agile

Methodology

Microsoft Visio, Open office Dia, Microsoft office suite

Various project with various company provided by PNT.

Center for Medicare and Medicaid.

Sun Trust Bank

Sprint Phone.

REFERENCE: Upon Request

Contact this candidate