Customer Service Real Estate

Yolanda A. Reeves

*** ******* ********** **

I rmo, SC 29063

Phone: 803-***-**** (H)

803-***-**** (C)

**************@*****.***

Objective: To seek a permanent and challenging position that will utilize my skills while giving me the

opportunity to learn new skills to accomplish my task.

Software: CaseAware CounselLink M icrosoft Office (Work, Excel & Outlook)

& LPS New Invoice Serengeti Tracker AS400

Websites QuickBooks BlackKnight

ProLaw M IT Application

iClear RealQuest

Experience: Butler & Hosch Default Consulting Group Columbia, SC

Billing Specialist 07/14 to 04/15

• Created invoice for various clients for legal services provided.

• Entered invoices into the various client websites for payment.

• Post payments received from clients.

• Resolved any invoice issues via phone or email from the clients.

CoreLogic Chapin, SC

Research Lead 06/11 to 07/14

• Performed daily task under minimal supervision.

• Managed a team of 8 when the supervisor was not present.

• Responsible for sending out daily work orders via M IT Application to the Abstractors.

• Used problem solving and multi-tasking skills for internet searching in order to provide

complete and accurate information to the customer in a timely manner.

• Assisted the team when they had issues with the Abstractors not providing quality work

or if they could not get the requested information from the courthouse, so that we could

complete the order.

• Assisted accounting with processing abstractor payments.

• Researched abstractor payment discrepancies.

Researcher 03/07 to 06/11

• When there was no abstractor available, I was responsible for contacting the courthouse

t o abstract information that was requested by the customer.

• Responsible for contacting 50 or more abstractors via phone or email per day for their

E TAs on work the orders that were sent to them.

• Responsible for locating a minimum of 10 new abstractors per month in counties that we

had no coverage in.

F ind Great People/LLR-SC Real Estate Commission Columbia, SC

Data Ent ry Clerk 04/06 to 09/06

• Processed applications for clients to become Real Estate Salesman, Brokers, and

P roperty Managers.

• Ran credit checks on all applicants via Equifax.

• Keyed the applicant’s information in the system.

• Keyed in the application fees.

• Provided customer service to clients wanting information on becoming a Real Estate

Agent.

• Printed SC Real Estate license for those who passed the exam or for those renewing

t heir current license.

• Ran deposit report at the end of each day.

A decco/Bank of America Columbia, SC

Data Ent ry Clerk 01/05 to 10/05

• Sorted various bank documents that were to be scanned into Image View.

• Entered customer account numbers from the scanned documents with speed and

accuracy.

Office Team/Lexicode Ballentine, SC

Data Ent ry Clerk 05/04 to 09/04

• Entered ICD-9 and CPT codes with speed and accuracy.

Adecco/Safety-Kleen Columbia, SC

SAP T raining Coordinator 09/02 to 02/04

• Performed accurate and very detail oriented data entry task for employee access into a

h ighly secured internal database.

• Provided administrative assistance for the Safety-K leen Project team.

• Provided Helpdesk Support to employees in t raining via phone and email.

• Performed various filing and copying task.

• Scheduled conference calls and t raveling arrangements for the Safety-Kleen Project

t eam.

• Backup for the Lead Administrative Assistant to the executive staff.

• Created and complied various spreadsheets in Excel.

Lincare Inc. Columbia, SC

Cash Application Clerk 10/98 to 03/02

• Posted payments received from Medicare, Medicaid, various insurance companies, and

patients.

• Prepared refunds for over payments and duplicate payments.

• Keyed in credit card and cash sales purchases that occurred in the centers.

• Prepared monthly sales tax reports

• Processed credit card payments received from the patients.

• Prepared and delivered daily bank deposits.

• Filed all EOB’s after posting payments.

• Entered in patient and delivery t icket information.

Education: M idlands Technical College Columbia, SC

Received a certificate in Bookkeeping 2001

SC Massage and Esthetics Institute Columbia, SC

Received a certificate in Massage Therapy 2004

References: Upon request

Contact this candidate