Customer Service Manager
Resume:
Quinten Langley
*** ********* ***** ****, ***********, TX 76088
***********@*****.***
Objective
To expand my knowledge and skills in chemistry and biology, and to gain experience in research
Education
Delaware State University, Dover, DE
September 2014 – June 2015
Bachelor of Science in Chemistry
Minor in Biology
G.P.A. 3.78
Coursework
General, Organic, Analytical, Instrumental Analysis, Inorganic, Physical Chemistry I and II, 2 semesters
of Biochemistry, Polymer Chemistry, Solar Chemistry, Calculus I and II, zoology, Anatomy and
Physiology, Molecular Biology, Epidemiology, Biology I & II, Speech, Trigonometry, Physics I & II,
Global Society, African American History, Wellness and Fitness, Creative Writing,
Academic Awards/Achievements
President’s List
Dean’s List
Gamma Sigma Epsilon National Chemistry Honor Society
Experience
Arby’s, Seaford, DE
March 2009 – April 2011
Assistant Manager
• As an assistant manager, my job entails supervising a team of employees to ensure excellent
customer service, to handle the money and make deposits, take inventory, and to make sure
everyone is following safety regulations.
Longhorn Steakhouse
Salisbury, MD & Joplin, MO
Server
As a server my job has been to provide excellent customer service while handling all of the
money for each transaction and to multitask by juggling each table in my section along with the
side work assigned by the management. Also to utilize teamwork to make sure everyone else’s
guests are receiving the best care possible.
Skills
Using Fourier Transform Infrared Spectroscopy (F.T.I.R)
Nuclear Magnetic Resonance (N.M.R)
X- Ray Diffraction (X.R.D)
Cyclic Voltammetry (C.V.)
High Performance Liquid Chromatography (H.P.L.C.)
Gas Liquid Chromatography (G.C.)
UV-VIS spectroscopy
Titrations (Potentiometric, Complexometric, and Acid/Base)
Cell Culturing
Ability to gather and understand scientific data
Microsoft Office: Fluent in PowerPoint, Excel, and Word
Communication: Able to express myself, to get my ideas across, and to connect with the person to
whom I am speaking with.
Leadership: Able to use my ability to get others to willingly follow.
Commercial: Able to deliver personal responsibilities to the business.
Organizational: Able to keep thing neat and in place.
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