Customer Service High School

A LYSSA GUL L I F E R

**** ********** ****** ***** *******, Ohio 44070 440-***-****

**************@*****.***

Summary

A determine, professional attending Cuyahoga Community College to

achieve the Associate of Arts degree by fall of 2016. Therefore, to further

advance my education to attain a bachelor’s degree in Business

Administration, mainly the focus on International Business at Cleveland

State University. In conjunction with the obtainment of this degree, excel in

a ll sectors within a lucrative business. Currently applying for an establish

position that I continuously execute the acquire knowledge of the specified

organization, multi-tasking, critical thinking, dependability, and network to

exceed expectations of high demands in industry. In addition, a guarantee of

consistent motivation to perfect profound and innovative development of

p roficiency and dexterity to utilize toward changes of operations that occur

i n the business. In previous work experience as a Personable Customer

Support Specialist delivering exceptional customer service, the engagement

w ith various customers enhance my communication skills, which contributes

to my gain of control with any type of situation. As well as, offering guidance

of direction in accordance to the questions and needs met for consumers. In

conclusion, to represent a company one must emulate a leader.

Computer Skills

Software

Microsoft Office 365; Word, Excel, PowerPoint, Access, OneNote, Publisher, Lync.

Experience

2014-2015 Pharmaceutical Technician, CVS Pharmacy

Responsibilities include production (preparing the medication for pharmacist),

d rop off (receive and enter prescription for the patient), pick-up, drive thru and

assisting with phone calls.

May 2014 Entrepreneur, Cutco Knives

Organized time and my business model daily efficiently to achieve financial and

personal growth by selling knives for friends, family, and neighbors. Achieve

networking skills by researching statistics of people where they normally by

k nives and spoke with some strangers looking to buy knives and through that I

a lso sold knives. Gain some knowledge about project management and

i mplemented it in my business.

2013-2014 Entrepreneur, ACN

Have people join under me to sell services and products for telecommunications.

Teach the individuals below me to have leadership qualities so they will add more

i ndividuals underneath them.

2008- Customer Support, G iant Eagle

2012

Accommodate to the consumer’s needs and provided assistance at the checkout

counter.

Education

2016 Associate of Arts, Cuyahoga Community College

2004- High school Diploma, North Olmsted H igh School

2008

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