Service Manager
Resume:
Kevin Rappa
**E Rollinggreen dr. Milford, Mass. *1757
********@*****.***
SERVICE PROFESSIONAL
More than 25 years’ successful experience in the welding and fabrication
•
Profile
field layout and blue print reading equipment service and support with
recognized strengths in problem solving and trouble shooting, scheduling,
and planning/implementing proactive procedures and systems to avoid
problems in the first place.
1. Possess solid computer skills.
2. Excellent working knowledge using both, WordPerfect, Microsoft
Word.
3. Ability to train, motivate, and supervise service employees.
4. A team player, acknowledged as “Total Quality Control Service
Professional.”
5. Develop plan, conduct surveys and variance analyses, process payroll,
maintain/update accurate inventories.
Increased development in fabrication advancement technologies
•
Synopsis of Achievements
1. Proactive scheduling led to notable decrease in equipment failure in
all departments.
2. Created equipment failure surveys, drastically reducing potential
problems.
Baystate Engineering 2011 present
Employment
Service manager
1. Work with 4 professionals servicing and repairing all
fleet vehicles and 35 pieces of heavy equipment
equipment.
1. Support techs in all phases of repair and service.
2. Quickly and effectively solve technical challenges.
3. Maintain quality control/satisfaction records, constantly
seeking new ways to improve equipment and fleet
service.
RDA Constrtuction Inc. 2006 2011
Equipment Manager
1. Worked with union operators and laborers as a foreman
on Demolition jobs and fabrication And rigging jobs.
2. Instrumental in scheduling equipment moves, via: tug
boat moves or over the road.
Equipment and Systems for Industries
2000 2006
Testa Dismantling
1992 – 2000
Caruso Construction
1985 1992
Northeast Regional Vocational 1979
Education
Electronics/ welding & fabrication
References Furnished Upon Request
Copyright © 1997 by the McGraw Hill Companies, Inc.
Contact this candidate