NONNA SHANE, PMP
***** ********* ***** 248-***-**** *****.*****@*****.***
Farmington Hills, MI 48334
CAREER SUMMARY
PMP certified Project/Program Manager, System Engineer, Project Management Lead; expertise
in project management, project management methodologies, risk management, Transition &
Transformation management, process development, testing, quality control and assurance.
Leader, team builder and mentor with high expectations of customer service and individual /
team performance.
Demonstrated expertise in following areas:
Certified Project Management Professional (PMP)
Highly motivated team leader with strong analytical skills and ability to evaluate current
process maturity of the organization and make recommendations for improvement
Over twelve years of project/program management and product lifecycle management
experience in varies industries including Automotive, Defense, and Health industries.
Mentor/coach in industry standards of Project Management Methodologies (PMI) and
Software Engineering Institute Capability Maturity Model (SEI CMM and CMMI)
processes. Hands-on experience with PMI, CMM/CMMi, SCAMPI, SDP-21, Agile
(SCRUM) methodologies, Automotive SPICE (A-SPICE)
Creative problem solver and self-starter who can be relied upon to deliver effective
business results. Able to multi-task in a fast paced, deadline driven real time
environment
Innovative, dynamic, well-organized, detail-oriented, excellent verbal/written
communication skills. Proven leader of many highly successful programs and projects
Strategic thinker with a commitment to continuous improvement
Current Government Security Clearance: Secret Clearance (granted in 2009)
TECHNICAL EXPERTISE
Applications/Tools/Utilities: Access, Armored Combat System Optimization Modeler (ACSOM),
ACSOM Light, CICS, CA Clarity PPM (Project & Portfolio Management), Content Management System:
EPrise Participant Server, EASYTRIEVE, TSO CLIST, TSO REXX, ISPF Panel development, IBM
DOORS, IBM Rational Team Concert, JAVA, J2EE, JCL Utilities, SPUFI, CA-7, WS_FTP, Microsoft
Project, Microsoft Power Point, Microsoft Word, Microsoft Outlook, Microsoft Excel, .Net Framework,
SharePoint, Microsoft Visio
EMPLOYMENT HISTORY
2014 – Current Segula Inc, Troy, MI; Consultant; Client: Magneti Marelli Inc., FIATGROUP (FCA),
Auburn Hills, MI
Responsible for development and implementation of software development processes for
LBE BCM software organization based on common methods and practices with support
of subject matter experts throughout the organization represented by SEPG team. Support
Product Lifecycle Management activities and improvement initiatives.
2014 – 2014 Ciber Inc., Southfield, MI; Program Manager; Client: BCBSM, Detroit, MI
Lead and managed Enterprise Ancillary Business Program.
Performed Program Management activities for the entire Ancillary Business program,
integrated eight project plans into overarching program master schedule ensuring
programs/ projects delivery on time and within the budget; managing risks and issues.
2012 – 2014 SLUGOM, Auburn Hills, MI; Program Management Consultant
Consulted varies Automotive industry clients in Program Management, Risk
Management, Project Management and project management methodologies, Program
Management Office practices.
2010 – 2012 TEKSystems Inc., Southfield, MI; Program Manager ; Client: Hewlett-Packard.
Lead major programs with multiple project teams across multiple organizations.
Identified, integrated, and lead a virtual team from across multiple organizations and
regions to accomplish program objectives. Planned, scheduled, and managed
improvement initiatives targeted to reduce the time and cost to provision services for ITO
clients. Lead, implemented and facilitated process engineering activities in process
improvement initiatives. Lead a cross functional team from the Production Engineering
regions and ITO Service Lines to identify, justify, plan, and implement a series of process
and tool improvement projects. Worked with the cross functional teams to identify,
define business cases, justify, prioritize and initiate improvement projects.
Lead the Service Line/Capability Product Managers and Engineering Leaders to plan and
manage the projects through completion. Worked with the stakeholder teams to evaluate
cross-service line technical and process gaps and initiate required projects.
2009 - 2009 General Dynamics Land Systems, Sterling Heights, MI;
Whole System Lead/ Decision and Risk Analysis Team
Lead and facilitated various technology trade study activities. Lead Whole System Trade
Study activities including working with requirements analysts and IPT teams on initial
requirements determination analysis, requirements verification and validation, definition
and determination of new subsystems concepts and alternatives, gathering the
engineering data, running ACSOM tool to output a preferred viable solution for the
whole system, facilitating Stakeholder Conference with USG. Used Trade Study tools as
LDW, ACSOM, and ACSOM Light.
G-Tech, Inc., Dearborn, MI Program Manager – working at the client site (GDLS) as
2008-2009
Decision Analysis and Risk Manager.
Developed and implemented Risk Management and trade study plans for GDLS projects.
Conducted and Facilitated Risk Management and Trade Study activities consistent with
project contracts and plans. Developed and implemented Risk
Improved organizational process assets for Risk Management and Trade Studies
(established standard processes, establish life-cycle model descriptions, and establish
tailoring criteria and guidelines).
2006- 2007 Capgemini Inc., Southfield, MI, Transition & Transformation Program Manager
Responsible for developing program and multiple project schedules, project execution,
setting time line, metrics reporting, issue management, risk management, and delivering
to the customer’s expectations. Consolidated the submission of Access Management
deliverables from Front Office and Back Office for all General Motors regions: GMAP
(GM Asia Pacific), GME (General Motors Europe), GMLAAM (GM Latin America),
GMNA (GM North America).
Business Services AIMD PMO Lead/SEPG Lead
Client: General Motors - Global Business Services, Detroit, MI
Lead Program Management Office, oversaw project management operations through out
entire project/ programs lifecycle. Managed PMO ensuring programs/ projects delivery
on time and within the budget managing risks and issues. Implemented best practices
though out the organization. As a Business Services Software Engineering Process Group
Lead, actively participated in development and deployment of processes and standards,
coordinates releases of process deployment for the organization.
2004 - 2006 Global Source IT Inc., Milwaukee, WI, CMMI Mentor/Program Management
Consultant
Client: General Motors - GMNA M&Q, Pontiac, MI
Mentor, coached Project Managers in understanding and application of CMMI Standards,
Methods and Techniques. Assisted in implementing CMMI model in organization
Assisted Project Managers and their teams to comply with CMMI Standards through
Quality Assurance Process. Represented Project Management Office by performing daily
activities associated with PMO.
Directly participated in Implementing CMM Level II Assessment and Guidance.
Facilitated project's adherence to CMMI model methodology.
Reviewed and developed formal CMMI Training on organizational level. Had conducted
formal CMMI training. Had conducted formal SDP-21 r 9.0 training.
Implemented SDP-21 r 9.0, r 9.1 processes to Launch organization and assisted launch
team in documenting organizational processes.
Assessed the impacts, opportunities and synergies of integrating multiple project efforts.
Ensured timely, cohesive implementation of project deliverables. Provided direction to
project managers and team members. Developed high-level integrated project task and
resource plans including key milestones. Communicated critical project issues and
escalate when appropriate. Maintained overall program issues list and functionality
matrix. Ensured resolution/ mitigation plans for all critical issues are developed.
Resolved inter-project prioritizing, design, and delivery date conflicts. Maintained a
central repository for all project management deliverables. Ensured compliance with
development methodology and best practices. Provided analysis and mapping of systems
and vendor processes and when necessary engage in re-mapping and reengineering
initiatives.
PEC Solutions Inc., Fairfax, VA, Sr. System Specialist – Program Manager
2004-2004
Client: U.S. Treasury Department - Internal Revenue Service, Detroit Computing
Center, Detroit, MI
Developed Project Management documentation such as Project Management Plan, Risk
Management Plan, Test Plan and Test Cases and ensured its compliance with CMMI
Level 2 Model. Chaired Joint Requirements Planning meetings to review requirements,
resolve issues, achieve consensus, and provide final version for turnover to development.
Key team member in implementing CMM Level II Assessment and Guidance. Facilitated
project’s adherence to CMMI model methodology. Created & Developed Tutorial for
customer to facilitate achieving CMMI Level 3 Certification.
1998-2003 Electronic Data Systems, Southfield, MI, Information Systems Analyst
Knowledge Center project (for over three years) – Project Manager/Team Lead
Provided technical leadership and analysis support in the areas of workflow, content
management, and information delivery. Provided systems administration and
enhancement development support for content management and portal platforms. Key
responsibilities included specifying requirements for new applications, creating
prototypes, integrating applications into system architecture, and assisting in site creation
and maintenance. Produced and maintained over 55 organizational web sites.
Trade Management Systems project - Technical Lead
Managed a team of eight system programmers in an IBM Mainframe environment. Had
demonstrated strong project and people management skills providing leadership,
guidance, and training to others.
OnStar project – Technical Lead/Programmer/Analyst
Designed, developed, implemented, and supported Java beans applications. Had become
a valuable highly motivated team player in a group of JAVA developers.
MIC, VOMS, Power Train Group projects - Programmer Analyst
Was responsible for: System Development Life Cycle, Analysis, Design, Development,
and Testing of Mainframe Applications. Assisted in assessment and implementation of
CMM Level 2 and 3 processes across multiple programs- Provided training, facilitation
and mentoring of various software engineering functions.
1997-1998 Decision Consultants, Inc., Southfield, MI, Programmer Analyst
Chrysler Financial project and Database conversion (from IMS to DB2) project for
Chrysler MOPAR Division.
Developed, enhanced, tested, and maintained the various financial applications and
databases. Assisted in a major re-write and conversion project of key financial systems.
Worked with migration team to develop and deploy software systems to meet the
requirements of various accounting and business users. Work tasks varied based on the
software product life cycle: design, development, implementation, testing and support.
1993-1997 Spalding DeDecker and Associates, Inc., Madison Heights MI, Project Manager
Provided Structural Engineering analysis. Designed industrial and municipal projects
using AutoCAD. Worked on Municipal Projects, Major highway projects, Blue Water
Bridge, Ambassador Bridge projects.
1989-1992 Steel Construction Inc., Naberejnye Chelny, Russia, Head of Estimating/Technical
Documentation Department
Structural Engineering and analysis, Russian Business Law, Russian Structural
Engineering/Construction Codes and Standards Within first year promoted from Entry
Level to Head of Estimating/ Technical Department. Introduces company to computer
systems and was responsible for re-engineering payroll department system into computer
generated payroll supported by outside vendor.
1986-1989 Moscow University of Transportation Engineering, Moscow, Russia, Programmer
Provided computer analysis and program development for various structural frame
analysis and engineering bridge design projects.
EDUCATION
1984-1987 Moscow University of Transportation Engineering, Moscow, Russia
BSCE
1987-1989 Moscow University of Transportation Engineering, Moscow, Russia
MSCE
2009 Wayne State University, Detroit, MI
Working toward achieving PhD in Operational Research and Industrial Engineering
Executive track PhD program
PROFESSIONAL CREDENTIALS/CERTIFICATIONS
2005-2015 Project Management Institute, Certified Project Management Professional (PMP)
Current through 2015
INCOSE – System Engineering course
2009
2011 MS Project 2010 course
2012 Various training at PMI Symposium including Agile (SCRUM) Methodology and
innovative project management methods
OTHER U.S. CITIZEN
CURRENT GOVERNMENT SECRET SECURITY CLEARANCE