IT system, Website design & maintenence, Web development

RESUME

TIEN THUY THI TONG - B. IT MBA

PERSONAL INFORMATION

Unit 1, 13 Restwell Street, Bankstown. NSW 2200

Phone: 046*******

Email: ***********@*****.***

HIGHLIGHTS

. Ability to work in a team with strong interpersonal/communication

skills

. Results and deadline driven

. Able to work independently and with little direction

. Ability to handle various projects at once while being extremely

productive and timely

. Takes great pride and ownership in work

. Ability to provide excellent customer service

EMPLOYMENT HISTORY

MARKETING ASSISTANT (PART TIME - while studying for Master Degree)

2012 - Now

Helloworld Limited, Insider Journeys (Previously Travel Indochina)

Sydney, Australia

Helloworld Limited is one of the leading integrated travel companies in

Australia and New Zealand. Helloworld operate a number of leading

businesses in the retail, online, corporate, and wholesale travel markets

with operations in Australia, New Zealand, Asia,the USA, South Africa

and the UK.

Travel Indochina is an expert travel company in Small Group Journeys to

Asia with offices in Australia, the USA, the UK, Vietnam, Laos and

Cambodia.

Key Respond to all requests for updates or

responsibilities troubleshooting to 5 websites within 24 hours

(HTML, CSS, ASP.net, PHP, JavaScript, Perl, and

Python, development per project needs)

Design eNewletters, subscriber databases

structures

Create and Design banners, flyers, landing pages,

journey interactive maps to the websites

Development &maintenance of content which is

collected and retained by the CMS

Work with the Marketing team to incorporate the

design concepts for graphic images/banners and

branding of company products (business strategy)

for web based communications and promotions

Support, produce and implement web assets for new

product releases

Supporting the Marketing manager by assisting with

management of traffic counters, Facebook, You

Tube, EDMs and webpages

WEB DEVELOPER (PART TIME - while studying for Master Degree in Business)

2/2014 - 3/2014

EI Research & Development Pty Ltd Sydney,

Australia

Employment Innovations (EI) is Australia's leading employment solutions

provider, specialising in Employment Law & Migration, Human Resources,

Payroll and Recognition & Incentives.

Key Planning, building, and maintaining dynamic

responsibilities websites, web-based applications and payroll sites

and apps

Developing interactivity to extend the

functionality of websites and apps

Collaborating with project managers, information

architects, designers and other team members, as

well as with clients, to achieve the best possible

solutions and to build creative new ideas

Ensuring full site usability, accessibility and

browser compatibility in line with W3C, Australian

and NT Government (where applicable) web

standards

Exploring innovative technologies and methods to

provide the best possible outcome for the client

WEB MAINTENANCE & DESIGN EXECUTIVE 2006 -

2012

Insider Journeys (Previously Travel Indochina)

Vietnam

Key Enhance and design campaign pages and email

responsibilities response templates

Identify and track all content deliverables,

including creative and non-creative assets such as

architecture, copy, design, content entry, and

user acceptance testing.

Work with Marketing team in gathering and

addressing feedback from key stakeholders and

ensuring all necessary approvals are met in a

timely manner.

Work with the Marketing team to incorporate the

design concepts for graphic images/banners and

branding of company products (business strategy)

for web based communications and promotions

Support, produce and implement web assets for new

product releases

Development &maintenance of content which is

collected and retained by the CMS

Graphic Production support for existing and new

web initiatives

Support the needs of database loading teams,

Online Reservation Consultants

Design eNewletters, subscriber databases

structures

Create and Design banners, journey interactive

maps to the websites

Troubleshoot of 5 websites (HTML, CSS, ASP.net,

PHP, JavaScript development per project needs)

Liaise with Reservation Systems project teams to

coordinate the linking of those systems to the

websites to maximise the efficiency of the booking

process and content management systems

Liaise with Information Systems Departments in

Saigon and Sydney regarding website maintenance

and supporting server, hardware and software needs

Internet Marketing SEO - Research and

implementations of new web sales/marketing

products such as RSS feeds advertising & video

advertising and lead generation

Web Analytics reporting with Web Trends and Google

Analytics

Design and Create DVD cover, disc label, edit film

& product the Travel Indochina DVD film

IT ASSISTANT (PART TIME)

2006 - 2008

The International School

Vietnam

The International School of Ho Chi Minh City (ISHCMC) as the first and

most established International School in Ho Chi Minh City, ISHCMC success

as a leading International School in Vietnam, and the Asian Region.

ISHCMC has three programs of the International Baccalaureate (IB).

Key Maintaining computer software & hardware asset

responsibilities lists

Administration of student logon procedures &

maintenance of a student server backup system

Maintaining network firewall system

Installing, servicing & maintaining all computers,

networks and ancillary equipment

Updating all virus program on a regular basis (1-2

time weekly) & managing any virus problems as they

arise

Create design & graphic for ads, brochures, flyer,

banner, year book

Suggest any user needs, software, hardware, system

functionality to Principal

Design the Student Database Report System

IT ASSISTANT

2004 - 2006

Insider Journeys (Previously Travel Indochina)

Vietnam

Key Suggest any user needs & system functionality to

responsibilities Information System Manager

Ensure that information & Communications

Technology facilities - including local & external

server - meet the needs of the company in general

& of individuals & projects

Ensure the smooth running of all information &

Communications systems, including anti-virus

software, e-mail provision, photo library, fax

maker etc.

Provide users with appropriate IT support &

advise.

Assist IT manager in managing crisis situations,

which may involve complex technical hardware or

software problems

Support IT function of Travel Indochina's UK,

Cambodia branch offices, Hanoi office & Danang

office

Schedule user data backups upgrade & ensuring

accurate user data backups

Provide secure access to the network for remote

users

Ensure the security of data from internal &

external threats

Manage Travel Indochina's consumer websites

including designing templates, uploading &

updating photos, data, itineraries, dossiers,

banners, flash, maps, and flyers. Manage images

library, databases

IT MANAGER

2002 - 2003

Hawthorn Lotus English Center

Vietnam

Key Installing, servicing & maintaining all computers,

responsibilities networks and ancillary equipment

Updating all virus program on a regular basis (1-2

times per week) & managing any virus problems

Regularly checking settings of all computers

Creating a network group policy so computers

cannot be tampered with

Installing, updating and deleting programs as

necessary

Overcoming any problems arising from student use

of teaching software

Evaluating new programs & making recommendations

for administrative & educational software

Maintaining computer software & hardware asset

lists for auditing purposes

Administration of student logon procedures &

maintenance of a student server backup system

Maintaining network firewall system

Instructing teachers in the use of software as

necessary and assisting teachers in instructing

students to use software as necessary.

Ensuring the computer room is open & prepared for

timetable classes

Creating student "help sheets" on how to access

the network and the basic facilities available

Assisting in the establishment of a Computer

Assisted Language Learning (CALL) program & during

class CALL activities

Assist marketing manager with creative design &

graphics for advertisements, brochures & other

makerting materials

COPYWRITE FILM MEDIA 2/2002

- 9/2002

Echo Advertisement Company

Vietnam

Key Support product film

responsibilities Copy write slogans and text for advertising

GRAPHIC DESIGNER 2001 -

2002

Pungkook Saigon 2 Company Vietnam

Key Draw backpack, suitecase, Sport bags, by manual

responsibilities (hand)

Convert from draw design to design base on graphic

software (CorelDraw, AutoCAD)

Consumption frabic, materials and supervisor

quality of the products

KEY SKILLS

. Adobe Photoshop, Dreamweaver, Flash, Illustrator, InDesign, Premiere

Pro CS5

. MS Server 2003, Linux system, GitHub, LAMP, XAMPP, My SQL, Apache

. ASP, ASP.NET, PHP/JSP/ Java Script/ ActionScript - Ubuntu, Ruby,

RaiLs, Perl, Python, Jquery, HTML, CSS, JQuery, CMS

EDUCATION

Master Degree in Business 2012 - 2014

Holmes Institute - Sydney (Australia)

Bachelor Degree in Information Technology 1995 - 2000

Huflit University - Saigon (Vietnam)

LANGUAGES

Vietnamese, English, French.

REFERENCES

References are available on request.

Contact this candidate