Customer Service Manager

JUDITH W. GUTHRIE

*** *. ******* ***

Tacoma, WA 98403

253-***-****

*********@*******.***

WORK EXPERIENCE:

Sales Associate, Kantor Diamond Company, Tacoma, WA - 2010 to April 2015

Selling and designing fine jewelry and creating public relations

presence in the community.

Owner, Etiquette Northwest, Tacoma, WA - November 2003 to present

I conduct seminars on corporate etiquette, dining skills and

international protocol.

Coordinate and plan events of all sizes. I have co-authored an

etiquette column for Northwest Meetings and Events magazine which is

also affiliated with six other magazines that are distributed

throughout the country.

Create and manage budgets, creating marketing and promotional

materials, public speaking and training.

Department Manager, Nordstrom, Seattle, WA - 1990 - 1997

I helped open the Encore Department at Northgate and later became

manager of the department. During this time I coordinated all of the

special events for the department i.e. fashion shows and special

promotions and did the commentary for the fashion shows. I was a

Pacesetter and an All-Star which are honors for the store for selling

and customer service.

Due to family needs I stepped down from management and went to work at

the Southcenter store. I retired after my mother's death as my father

was ill.

Owner, The Guthrie Group, LLC, Tacoma, WA - 1982 - 1990

Advertising and Public Relations. Creating advertising and public

relations campaigns for companies in the Seattle/Tacoma area.

Implementing all aspects of these campaigns and designing collateral

materials. The campaigns included print, magazines and newspapers

along with special events for large groups of .

Faculty, Tacoma Community College, Tacoma, WA 1988 - 1989

During this time I taught the marketing class on the TCC campus and

also did seminars at the downtown campus.

Vice-Pres. & Partner, Wm. B. Johns & Partners, LTD, New York, NY

1977 - 1982

Public Relations and Advertising. Handling numerous accounts

directing and

Placing photography in the print media mainly in the home fashions

industry.

Coordinating special multi-page projects for magazines like House

Beautiful

and House & Garden.

The largest event I planned was for the New York Design Centre for

5000

Interior designers, architects and magazine editors.

EDUCATION AND CERTIFICATIONS

Stadium High School

Central Washington University

Edge Learning Institute

Protocol School of Washington (D.C.)

Certified Etiquette & Protocol Consultant

MEMBERSHIPS AND ACTIVITIES

. Rotary #8, Tacoma, WA

. Tacoma Symphony - Board Member and chairman two times for the gala

. Festival of Trees - Original Board Member - Worked and planned all

aspects

of the event

. Lakewold Gardens, Lakewood, WA - Board Member and chairman for 5

years for the Beautiful Tables events.

. Children's Home Society, Tacoma, WA - Board Member

. Miss Wahington Scholarship Organization - Exec. Board Member - I

coordinated all of the fund-raising events and the closing party.

. Christmas House, Tacoma, WA - Board Member - I dealt with all

media for Christmas House both print and electronic.

. Executive Women International, Tacoma, WA - Founding Board Member

. Stadium Booster Club, Tacoma, WA

. Lillian Shotwell Orthopedic Guild, Tacoma, WA

. Jr. Symphony League, Dallas, Texas

. Symphony League, Albuquerque, NM

. Chairman of the Wall of Recognition Committee for Stadium High

School

EVENTS

. Grand re-opening of the New York Design Centre - approx. 5,000

attended

Many press parties for various clients in New York City

Grand Opening of the Broadway Terrace Bldg. Tacoma, WA

. Tacoma Stars - Introduced the team to the city of Tacoma with a

dinner at the

Tacoma Dome. Also coordinated half-time at the first game and

half-time for

Christmas game.

. Tacoma Stars & the News Tribune - Halloween in the Tacoma Dome. I

planned all of the entertainment, security and events for the

evening.

. Washington Natural Gas - 4 days of parties and celebration of the

renovation of the building on South 38th St., Tacoma, WA.

. Woodworth Construction Company: Opening of their new building and

entertaining of important guest.

. Rust Building - Party for the community to see the renovation.

This was a V.I.P. event and then an open reception for the

community.

. Tacoma Symphony gala chairman. I brought in the conductor of the

Florida Symphonic Pops for an exciting evening of beautiful music.

The second time was a tribute to Irving Berlin

. Festival of Trees - The second year I was responsible for all of

the decoration other than the trees, including table centerpieces

for the gala

. Winterthur Museum - World wide introduction of the reproduction

program

. Wilson Group USA trucking company - Transporting the Andrea Doria

safe to the Brooklyn Aquarium, dealing with the media and the

police and Secret Service.

REFERENCES

Dr. Sharon McGavick - 253-***-****

Mrs. Andrea Moawad - 253-***-****

Mrs. Patrice & Mr. David Rietman - 253-***-****

Ms. Clare Petrich - 253-***-****

Mrs. Judy Mork - 253-***-****

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