Medical Management

Belinda Hood

*** ******** ****

Bolingbrook, Illinois 60440

H: 630-***-**** M: 630-***-****

*************@*****.***

Executive Profile

Seasoned business professional with extensive analytical, communication and

leadership skills. The ability to work independently or with multidisciplinary team.

Focus on regulatory : Medicare, Chap, IDPH and JCAHO - compliances, trends,

administrative, reimbursement and paradigm shifts. Excellent understanding of

Health Care and business; documentation issues. Excellent skills in setting

employee goals and objectives as well as balancing workloads to consistently

increase efficiency. Successful experience in supervising a para-professional team

of diverse backgrounds. Extensive experience in business management and

development efforts. Earned continued respect and support by encouraging co-

workers at all levels to consistently meet and exceed performance expectations.

Skill Highlight

Excellent leadership, analytical Extensive background in

Healthcare and regulatory compliance trends.

and communication skills. Expertise in operations and

balancing workloads to ensure productivity expectations .

Proven ability to plan, organize, and manage staff .

Process improvement. Strong track record of execution

against strategic objectives.

Core Accomplishments

Business Development:

Implemented and trained para/professional staff in regulatory,

compliance, and policies.

Wrote policies, procedures and job descriptions.

Oversight of development of Medical Records Department and

procedures.

Member of Executive Management Team.

Professional Experience

July 2009 -

Summit Home Health Oakbrook, IL

May 2010

Consultant/Project Management

Advised Executive Management of regulatory compliances and trends

necessary for the facilitation and management of daily operations;

recommended hiring and termination techniques to ensure employee

retention.

Wrote policies, procedures and job descriptions and defined strategies

and business plans to reflect administrative and reimbursement

objectives.

Member of Professional Advisory Board.

January 2002 L. M. Cantone & Associates Frankfort, IL

-

Healthcare Consultant/Independent Contractor

February 2006

Sub-contracted with a Medical-Legal Consulting Group doing business

within and outside of the State of Illinois.

Built strategic alliances with para and professional teams that resulted in

agency compliance with federal and state regulations.

Performed agency audits (of Health care patients and staff); trained staff to

ensure standards and objectives were met or exceeded.

Performed system analysis, devised plans of corrections; oversight of

para-professional staff.

September 2004 Westwood College Chicago,IL

-

Adjunct instructor - Allied Health

December 2004

Instructed para-professional students in Medical Assisting/Lab

procedures and studies.

Assisted in preparation of compliance relative to graduation and

certification.

Received bonus and recognition for overall achievement of 3.85 grade

point status.

April 1986 CareMed Chicago/VNA of Chicago Chicago,IL

-

Medical Records Manager

June 2004

Tenure marked by steady promotions to include: Medical Records

Technician, Third Party Payer Coordinator, Reimbursement Supervisor,

Documentation Control Unit Supervisor.

Accountable for direct oversight, re-organization and development of

Medical Records/Reimbursement/Billing areas.

Provided leadership and management of business staff. Created

vehicles to effectively communicate change and flexibility while

managing employee retention/turnover; facilitated staff meetings to

ensure accountability of staff for meeting/exceeding productivity

standards.

Successfully implemented start up unit at satellite office. Devised and

managed projects involving facility/departmental development,

operational and staff transition, standards development and service

enhancement

Maintained budgetary/cost reports/audit reviews.

Established and maintained interdepartmental and intermediary

relationships to ensure collaborative achievement Third party

reconsiderations.

Implemented training courses for new recruits - speeding profitability.

Performed Utilization/Medical Claim Reviews/ADR

resolutions/Collections/Troubleshooting.

Member of Continuous Quality Improvement team.

Strengthened company's business by leading implementation of

computer based medical data input systems; trained staff in use of MIS

output documents; corrected operational procedures, reduced agency

write-offs from 21% to 2.5%.

Formulated policies/procedures in conjunction with accrediting and

regulatory agencies.

Hired, termination, evaluated and mentored staff.

Education

2005 Boise, Idaho

Almeda University

Master's DegreeTheology/ Ministry

2003 Boise, Idaho

Almeda University

Bachelor's Business Administration/Management

Legal Assistant

Aspects of Community Activities:

Medical Chairman - Board of Directors: Love In

Action Ministries, Inc.

Records;

President

Record

Bolingbrook Women's Support Group (AWF)

Management

Previous: Court Appointed Special Advocate -Will County

Juvenile System

; ICD-9

Professional Women's Book of Who's Who

Coding

Professional Advisory Board Member

Bryman

Volunteer Client Advocate/Mentor – Pregnancy Resource Center –

Joliet, IL

School of

Volunteer Student Mentor – Metro Mentors Wheaton, IL

Medical

Assisting

Certificate -

Medical

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