Customer Service Medical Records

NENNA HOOD

**** **** ******* ****** #**-***

LAKEWOOD, COLORADO 80227

720-***-**** (CELL)

OBJECTIVE Seeking employment to obtain a challenging position in which I can

apply my education and experience

Operating Systems: Windows NT 4.0, Windows 2000, Windows XP

SKILLS Software: Microsoft Office (Word), Microsoft Excel, Ten Key,

MediTech,

Allscripts (Electronic Medical Records)

QUALIFICATION Provide attention to detail and quality, communication and

tactfulness, problem solving and decision making, job knowledge and

personal development

Believe in value, integrity, respect and teamwork

Experience and outstanding skills in customer service

Excellent interpersonal skills and ability to work well

individually as well as with others

Adaptable and dependable

Experienced at multi-tasking

Experience with word processing in a variety of computer programs

Displays sincerity of ambitions and objectives

Accepts new job assignments willingly

Effectively prioritizes daily and weekly activities

Excellent ability of learning new skills quickly and applying them

to job tasks proficiently

Takes the initiative individually as well as a team player to

identify and solve problems

QUALIFICATIONS

Team Leader and Administrative

- Prepared medical records for incoming patients office visits

- Served as the point of contact for medical records releases,

medical disabilities claims, also verification of insurance

claims

- Experienced with All Scripts to verify patience information

- Provided accurate and detailed month end reports

- Supervise and coordinate activities of 4 hourly employees to

facilitate and complete emergent work; oversee personnel assignments

and requirements.

- Trained employees to oversee 7 outreach facilities and their patients

- Utilize Microsoft Word and Excel to compile, store and retrieve data.

- Assure timely compliance with all state, federal, and insurance

compliance

HealthOne Facilities, Denver, Colorado

LoneTree, Colorado

Team Leader 2008 to 2014

HIM Scanner 2004 to 2008

Supervise and coordinate activities of 4 hourly employees to

facilitate and complete emergent work;

oversee personnel assignments and oversee personnel assignments and

requirements.

Prepare charts for next day appointments, provide outreach for Cancer

patience and locate assistance,.

Completed coding on accounts payable for insurance.

References available on request.

Contact this candidate