Customer Service Home Health
Resume:
Shalynn M.jackson
****************@*****.***
EDUCATION
Eastern International College Jersey City, NJ
-A.S in Diagnostic Medical Sonography in Process
Visiting Home-Makers Jersey City, NJ
-Home Health Aid Certification
-C.A.S.E training Certification
Henry Snyder High School Jersey City, NJ
Diploma, GPA 3.0 Graduation June, 2008
-New Jersey City University TCP Scholar
-McNair Academic Program
SORA Training 2015
EMPLOYMENT HISTORY
Senior Care September 2013-Current
Home health aide (Part time)
-Provide care for the elderly, disabled and/or mentally unstable, such as transferring, preparing meals and bed time, and cooking meals.
-Local errands such as food shopping; remind the elderly to take their medications, cleaning and providing companionship.
Child Care December 2010-June 2013
Child Care Provider (Per Diem)
-Providing child care for a grade school minor which would include cooking meals, helping with homework and preparation of baths and bed
-In addition trips to the park, pool or the mall
Century 21 October 2012-December 2012
Loss Prevention Guard (Full-Time Seasonal)
-Provide excellent customer service, answer phone calls on multi-line, clean the office
-Look at camera screens to make sure the employees are not stealing any items or time-stealing, patrol the floors, do audits, and pat-down employee during breaks, lunch and at the end of the day
Child Care May 2011- May 2012
Child Care Provider (Part time)
-Provide child care for an infant which would include feedings, bathing and changing diapers
-Teach the essentials such as the alphabet, songs, the names of objects and pronouncing words
Georgian Court University August 2008-August 2009
Administrative Assistant (Part-time)
-Promoted customer relations by displaying positive attitude and professional demeanor
-Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences.
-Answer phone calls on multi-line, take messages, answer questions, and provide information during business hours as well as non-business hours.
SKILLS
-SORA Training
-Excellent physical assessment
-outstanding communication skills
-Admirable Critical thinking skills
-Microsoft computer efficient
Security Officer (North Bergen)
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