Customer Service High School

JEANETTE MERCEDES

**** ****** ******, *********, ** 11385

PH: 917-***-****

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SUMMARY

TO OBTAIN A RESPONSIBLE AND CHALLENGING POSITION THAT WILL ALLOW ME TO LEARN NEW TECHNOLOGIES AND SKILLS

WHILE UTILIZING MY PREVIOUS EXPERIENCES TO IMPROVE BEYOND MY ABILITIES CURRENTLY AND ALSO TO BUILD A

STRONG BUSINESS RELATIONSHIP WITH THE COMPANY AND CLIENTS; AND EXCEED EXPECTATIONS TO EXCEL WITHIN THE

COMPANY.

SKILLS

● COMPUTER LITERACY

● ABILITY TO WORK FAST (BUT WITHOUT MISTAKES)

● GOOD ATTENTION TO DETAIL

● EXCELLENT COMMUNICATION SKILLS AS WELL AS BILINGUAL (SPANISH)

EXPERIENCE

TEACHER MAR 2012 - PRESENT STEPS 2 SUCCESS PRESCHOOL - BROWNSVILLE, NY

● ORGANIZE THE LESSON FOR THE DAY.

● SERVE STUDENTS THREE MEALS DAILY.

● KEEP THE ENVIRONMENT SAFE AND CLEAN FOR THE STUDENTS.

● ORGANIZE COTS AND BLANKETS FOR NAP TIME.

● PLAN STUDENT'S DAILY HOMEWORK.

PROGRAM HELPER SEP 2011 - MAR 2012 P.S 106 EDWARD EVERETT HALE - BROOKLYN, NY

● ASSISTING STUDENTS WHO NEED HELP WITH THEIR HOMEWORK.

● ASSISTING STUDENTS WITH HELP TOWARDS ANY ACTIVITY.

● ESCORTING STUDENTS TO THE SCHOOL FRONT DOOR FOR PARENT PICK-UP.

DATA ENTRY/OFFICE CLERK JULY 2008 - SEPT 2011 PC RICHARD & SON - BROOKLYN, NY

● UPDATING FILES AND MAINTAIN FILES ON THE COMPUTER.

● ANSWER PHONES, EMAILS AND FAX DOCUMENTS.

● SCHEDULE AND RESCHEDULE APPOINTMENTS.

● KEEP LOBBY AREA CLEAN.

EDUCATION

● ACQUIRE B.A BACHELORS IN ARTS DEGREE BORICUA COLLEGE - JUNE 2012

● HIGH SCHOOL DIPLOMA BUSHWICK HIGH SCHOOL - JUNE 2006

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