Name: - TRIPTHI S SHETTY
Email :- *******.*******@*****.***
Contact Number : - 972-***-****
Work Status :- Green Card Holder.
SUMMARY
• Around 2 years of total experience with previous work as a Operations Engineer
performed configuration and mobile device testing at Varaha Systems. I also
worked for a year as a MIS Officer in Standard Chartered Bank.
Good knowledge of Software Development Life Cycle(SDLC),Software
•
Methodologies, Software Process and Different types of Testing which needs to
be carried out during the development of the software application.
Experience using Test Management Tools like Quality Center, QTP, JIRA.
•
Experience in Setting up NEC Deskphones, NEC SIP Phones, Configuring
•
Mobile Devices for Testing purposes.
Superior communication skills. I have worked with distributed delivery teams
•
(Onshore-Offshore) during the Software development and testing phase. Also
experienced working with technical and non technical teams at client sites to
resolve quality issues.
Microsoft Certified Professional (MCP) in SQL Server Developer Skills
•
including writing stored procedures, triggers, views, Joins, functions, tables,
indexes, cluster creation and complex T-SQL query writing.
Conversant with SQL Server tool like Query Analyzer, SQL Profiler, and
•
Performance Monitor to analyze and tune the performance of applications.
Good Knowledge of Reporting and Analysis Services Like Installing
•,Configuring Reporting Services, Designing and Creating Reports, Deploying
Reporting Solutions.
Good knowledge in OO concepts and Object Based languages like Java, J2EE.
•
JSP, Servlets and EJB.
Detail oriented and would be comfortable working in small and big teams.
•
OBJECTIVE:
Seeking a position to utilize my skills and abilities in a company that offers security and
professional growth while also being resourceful, innovative and flexible.
TECHNICAL SKILLS
Networking: DHCP, DNS, NEC PBX, Cisco Routers.
Languages: Java 2, Javascript, T-SQL, PL/SQL, HTML, XML/XSLT.
J2EE, Servlets2.1, JSP, EJB 1.1/2.0, Struts 1.0/1.1, JDBC,
Java Technologies:
Eclipse 3.0, Quality Center(ALM), QTP(Quick Test Professional),
IDE & Tools
JIRA.
Databases: SQL Server 2000/2005, Oracle 8.1
Operating Systems: Windows NT/2000/XP, UNIX
SQL ANSI SQL, T-SQL.
DBA Enterprise Manager, Business Intelligence Dev Studio, SQL
Utilities/Monitoring Profiler, SQL Agent Services.
Reporting Tool Microsoft SSRS.(SQL Server Reporting Services), SSIS(SQL
Server Integration Services)
EDUCATION AND CERTIFICATIONS
Bachelors Degree in Computer Science Engineering, India
•
Microsoft Certified Professional(MCP) in SQL Server 2008 Dallas, US
•
Diploma in Information Technology-one year course at NIIT, Mumbai.
•
Certified in developing .NET Application and XML Web Services.
•
EXPERIENCE
Varaha Systems: April 09-Jan 10
Project : NEC Interoperability System (SV8100,SV8500)
Description:
Varaha Systems is a product development company specializing in fixed-mobile
convergence solutions for enterprises, small and medium-sized businesses through
channels and service providers.
I was involved in the day to day Configuration and Testing on their latest product
called uMobility. This involves:
1) Executing Test Cases for iterative development.
2) UI(User Interface) and functional testing of the mobile application
Installing the Centos Operating system with uMobility Software on various Dell
3)
Server PowerEdge 850 machines.
4) Configuring client NEC PBX, NEC desk phones and NEC SIP phones for testing
purpose.
5) Verify configuration and test various aspects of the product namely Call Transfer
(Announced Transfer, Direct Transfer), Voice Mail, MWI(message waiting
indicator),Shared lines, SIP Trunk to PSTN Line, SNR(Single Number Reach),
DTMF. Call Forwarding
6) Configured various Mobile devices including Nokia E51, Sprint Touch
Diamond(windows Mobile), T-Mobile Dash 3G(windows Based Device), to
support various testing .
7) Troubleshooting and driving RCA(Root Cause analysis) with offshore
development team for issues found during the testing,
8) Do Network packet analysis by capturing the call on Wireshark (Network
Analysis tool).
9) Configured Cisco switches and routers for testing purpose.
Environment : Centos Operating system, NEC PBX, NEC Deskphone, SIP Phones,
Nokia E51, WM (Windows Mobile Phones) like Sprint Touch Diamond, Nokia E97.
Standard Chartered Bank Jun05 -May 06
Responsibility: Our team was involved in data gathering from various sources for
analysis and management . This analysis is used to refine the process definitions for
increased productivity and customer experience. My tasks involved :
• Manage the data and keeping track of it. Ensuring Consistent & Timely Delivery
of all external as well as internal MIS.
• Doing analysis on a weekly & monthly basis to find the trends in the progression
of the hub. Have database consistency checks to ensure the data for all surveys are
met and is error free.
• Generating and reporting of Monthly MIS & weekly MIS to the Head office and
maintaining of the same.
• Ensure monthly review with the Team Leaders & Half Yearly with the CSM is
completed & evidenced.
Environment: Windows 2000, Avaya Suite of Centrex Solutions, MS Office
NIIT Technology Services April 03 – Jun 05
Trainee
Project: Pick and Pay supermarket
Description: Developed a user friendly supermarket management system. Every product
is assigned a code that is unique and is used to retrieve information about the product.
The price, product name & picture of the product are generated automatically by the
system all that the user needs to do is click on the options provided on the screen. the user
only has to type the quantity that he wants to purchase and all the information related to
that product such as name, price are automatically retrieved and total value is also
calculated by the system.
Environment: Java, JavaScript.