Customer Service Sales
Resume:
Graham, WA *****
Cell: 253-***-****
Home: 253-***-****
***********@*****.***
JEFFREY M. KERN
Is to acquire a job that I enjoy and that has opportunity for future
OBJECTIVE
advancement.
Having worked in customer service and retail sales for the last three years,
SKILLS & ABILITIES
I have acquired great skills in both these areas. I have the ability to adapt to
any situation and accommodate both the customer and the employer. My
knowledge of computers and newer technology is current, and I am
looking forward to advancing in this area. I am also punctual and
dependable.
EXPERIENCE VERIZON WIRELESS/GOWIRELESS PREMIUM RETAILERS
March 2012 – April 2015
Worked as a team member to provide the highest level of customer service to new
and existing Verizon Wireless customers.
Maintained high level understanding of all product knowledge in the wireless
industry.
Helped customers manage their accounts and analyzed opportunities to better fit
the customer and extend promotional offers that are available to them.
Created accounts for new customers wanting to set up service with Verizon.
Continually meet monthly goals in sales metrics.
PATTERSON HOUSE MOVING
April 2009 – December 2011
Ran a crew of five to six men every day to elevate residential homes above the base
flood elevation of the area, due to damage caused by Hurricane Katrina.
Performed heavy labor such as digging, distributing heavy material where needed
around the job site, breaking concrete with sledgehammers, and installing
structural supports needed for safe elevation of the home.
Maintained a safe work environment, and properly trained workers on safety
procedures and correct use of equipment.
SUNBELT RENTALS
January 2007 – November 2008
Duties included washing and cleaning equipment going out or coming back from
rental contract,
Checked out all equipment to make sure everything worked to standard, and
replace any bad parts or pieces that were damaged.
Organize bulk inventory and itemized loose parts in a workshop.
Occasionally delivered equipment to job sites.
EDUCATION SPANAWAY LAKE HIGH SCHOOL /CLASS OF 2006
Three years of N.J.R.O.T.C completed
Video Production
Spanish (one semester)
REFERENCES MARK CHENOWETH
Goodwin House Moving
Washington, IA 52553
TIM CHAPPELL
Best Buy Mobile
Tacoma, WA 98445
GARY SERJEANT
Sunbelt Rentals
Fife, WA 98
Page 2
Contact this candidate