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Sales Customer Service

Location:
San Francisco, CA
Posted:
May 26, 2015

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Resume:

Matthew R. Holle

***** ********** *****, *******, ** 46037 317-***-**** *******.*****@*****.***

May 21, 2015

To Whom It May Concern:

A proven track record of growing sales, profitability, market share, and demonstrating high close rates has

allowed me to be extremely successful in highly competitive environments across multiple industries and

market segments. My skillset in consultative and solution based selling along with other key character attributes

and transferable skills will allow me to positively impact sales and revenue, overall profitability, and assist your

organization in achieving growth targets now and into the future.

I believe my strengths of being able to learn complex and technical information quickly, prospecting/hunting,

developing trusting relationships, organizational skills, and strong work ethic are simply a few keys to my

success. These traits and others allow me to uncover the real challenges, issues, and barriers within a business

or organization and truly understand their vision and long range plans. This information assists in me in

positioning the product/solution and allows me to develop strong value propositions, winning proposals/sales

presentations, and close the sale.

Thank you in advance for taking time to review my resume and application. I am confident that my professional

experience, transferable skills, behaviors and strong work ethic will allow me to be extremely successful no

matter the product, service, industry, or market and drive results for your organization. I welcome your call with

questions about my professional experience and look forward to securing an interview date in the near future.

Sincerely,

Matthew R. Holle

Matthew R. Holle 12378 Twyckenham Drive, Fishers, IN 46037

Phone: 317-***-****

Email: *******.*****@*****.***

BUSINESS DEVELOPMENT / SALES / SALES MANAGEMENT

Prospector Strategic Value-Based Trusted Advisor Successful

Experienced, successful, and tactical sales professional with impressive track record of delivering results and

positively driving company revenues and profitability. A top prospector with persistence to overcome barriers

and obstacles. Manage the sales process from inception to contract signing while working in a team

environment and managing cross functional support areas. Experience in portfolio sales, proposal development

and closing multi-million dollar sales. Exceptional performance of consultative selling model and solution

development in competitive environment, combined with strong customer relation skills resulting in long-term,

profitable partnerships. Ability to create trust and confidence with C-level decision makers. A team player that

leads, directly or indirectly, through coaching, mentoring, and by example.

CORE BUSINESS COMPETENCIES

- Strategic Planning - Relationship Management & Customer Service

- Proforma Development - Prospecting/Hunter Mentality

- Consultative/Solution Selling - Research, Market and Financial Analysis

- Manage Long Complex Sales Cycle - Business Plan Development

- C-level focus - Contract Negotiations & Closing

- Time Management - RFP Development

- Proposal/Presentation Development - Portfolio Sales

PROFESSIONAL EXPERIENCE

Sodexo, Director of Business Development (2009 to Present)

Sodexo is the 20th largest employer in the world and a $20 billion international quality of life services company

providing on-site service solutions across B&I, Education, Government, Healthcare, and Sports and Leisure.

Responsible for Business Development growth across the mid-west region focusing on Food Service

and Integrated Facilities Management sales

Prospect and qualify opportunities at C-level and manage the sales process from inception to contract

signing

Develop and implement short-range and long-range sales strategies based on client needs and desired

strategic outcomes

Analyze and benchmark client financial and operational position, research and prepare feasibility

analysis and present recommendations

Drive and develop RFP criteria with clients and respond to complex RFP processes in competitive

environment

Matthew R. Holle, Resume Page 2

Design proposals and customized solutions with strong value propositions by engaging key client

stakeholders and leveraging internal network of cross functional support teams that includes Operations,

Finance, Marketing, HR, and Legal

Negotiate contract terms while building consensus on difficult issues and maintaining realistic

expectations

Key Achievements

Contract values of $478.1 million in revenue

Generated $51.4 million in profitability

Top five in division for 2013 and 2014

#1 close rate in division for 2103 and 2014

2012 North American Spirit of Sodexo – Platinum Award

2011 and 2012 Client Segment Spirit of Sodexo Awards

2010 Healthcare CARES award

Galderma Laboratories, Business Specialist (2007-2009)

Galderma is a global leader committed to delivering innovative medical solutions to the dermatology and

aesthetic/corrective markets

Business to Business account sales directly to plastic surgeons, dermatologists, and medical spas

Ability to understand practice and patient needs and tailor sales presentation to drive results

Effectively target and prospect to identify key decision makers quickly

Analyze reports, market trends, and develop networking relationships to help prioritize account potential

and future sales opportunities

Effectively use time management skills to manage multi-state geography and administrative activities

Implement staff training programs and in-services to drive product sales and purchases

Key Achievements

2007 Sales Representative of the Year at 278% to quota

#1 in country for new product launch

Closed two single largest orders in company history

2 time district MVP

Eli Lilly and Company (2001-2007)

Eli Lilly is a $20 billion global pharmaceutical company focused on research and development and committed

to bringing innovative life-changing medicines to market that help people live longer, healthier, more active

lives.

Hospital & DOD Senior Sales Specialist; Dayton, OH (2006-2007)

Regional Training Associate; Indianapolis, IN (2004-2006)

Sales & Marketing Integration Associate; Indianapolis, IN (2003-2004)

Long Term Care Senior Sales Specialist; Peoria, IL (2001-2003)

Manage $1.5 million territory and competitively sell neuroscience portfolio to achieve 27% year over

year growth

Work with purchasing, pharmacy, and therapeutics committee to stock product at point of use and in ER

increased SOM by 7% in first 6 months

Managed pharmacy accounts and worked with consultant pharmacists and Long Term Care physicians

to implement territory initiatives such as in-services and dose optimization programs to drive results

Matthew R. Holle, Resume Page 3

Analyze territory reports and pharmacy reports to identify market trends and opportunities to build short

and long range strategic business plan

Built, leveraged, and managed relationships at all levels with key accounts

Field coaching and motivation of sales representatives

Train and develop regional physician speakers on strategy, product information, and presentation skills

Work with multiple brand teams to build programming launch plans, develop content, and implement

national and regional live programs and web programs for smaller markets

Product launch team for Zyprexa IntraMuscular and Symbyax which included market research, message

development, marketing strategy, and release to sales organization

Analyze brand equity and make appropriate changes to strategy and message to drive revenue and SOM

Created quarterly meeting and launch meeting content for sales management

Build training materials and reward and recognition programs for Neuroscience re-organization

Key Achievements

Top Ten and Exceed Portfolio sales targets in 2001, 2002, 2003, 2006, 2007

#1 in country for new product launch

2006 Peer Award Winner

2003 Directors Award

2002 Best STAR Award

Two Time Pathfinder Award Winner

EDUCATION & PROFESSIONAL DEVELOPMENT

Indiana University – Kelley School of Business (1997-2001)

Bachelor of Science in Business

Double Major, Dean’s List, AST&L Scholarship

Career & Professional Development/Training

CEB Sales Challenger Training

M62 Killer Presentations

Miller Heiman Strategic Selling

Bay Group Situational Sales Negotiation

John Gamble “What Your Clients Won’t Tell You and Your Managers Don’t Know”

References Available Upon Request



Contact this candidate