Technical Support Engineer

N ame:

Eng. Aslam Abdel Rahman Badran .

Personal Information:

Single.

Gender : Male

Marital Status

K.S.A (Kingdo m of Saudi Arabia).

Place Of Birth

UAE Dubai. Passport: J ordanian.

Address

+971********* E-mail : A slamHBadran @ outlook.co m

Mobile

d onot.hesitate @ yahoo.co m

Academic Qualification:

Bachelor’s Degree – Electrical Communication and Electronics Engineering

Palestine Polytechnic University.

High Diploma Degree – Electrical Industrial Automation Engineering

Palestine Polytechnic University.

Experience:

• BETA IT CO (LLC).UAE

An Engineering Services Company.

Activities: Trading, Industrial and Information Technology fields.

Position: Telecommunication Engineer – From Oct.2013 till present.

Responsibilities: Basic Networking (Switches, routers configuration).

• DUBAI SILICON OASIS AUTHORITY.UAE

A 100% government owned free zone.

Activities: Promotes modern technology based industries with urban

Master planned community, state of the art infrastructure and in house

business services.

Position: Outsource Technical support & Help Disk – From April.2014 till

Present.

Responsibilities: IT technical support in infrastructure and help desk

Like solving customer requisites with sharp time period through Saned,

Khadamati and provide solutions for all company websites pages, cable patching, IP

telephony Connection and phone configuration.

Note: what am working in Right now is not my ambition,am really hoping to change this field to

something close to my in or touching it either on the core or side's even if I had to start as a fresh.

Training Courses:

1 year intensive training on the below aspects.

• Service learning : PTS Passport to success, I serve,

Palestine Polytechnic University, Hebron, Palestine.

Wi Fi networking (specialist training,Cisco Routers, External Wi Fi &HP): testing data

•

rate (throughput)using cola soft & received power using insider of all kind of 802.11

stander in both bands 2.4GHz,5GHz plus, IP distribution, router configurations, VOIP, FM, AM Palestine Polytechnic University.

GSM and Cellular networking course training : All related BTS,BSS,

•

MSC,BSC,VLR,HLR + Antenna design(gain, patterns, beam width, side lobes,Aperture)

Dipole, Half Wave, Monopole, Horn, Yagi, Omni Antenna, antenna Array, Radars,electromagnetic, microwaves,waveguides . Jawwal company.

Cisco Certified Network Associate Routing & Switching(CCNA),

•

Galaxy center, Palestine.

Connection concepts All types of Motors, speed control (tacho generator –PID),

•

generators, contactors, relays, transformers, resistors, 1/2 automatic keys, hydraulic

systems, PLC, and all their connections.

Achievements:

Participate at imagine cup Competition supported from Microsoft

•

company over all Palestine Universities Under the list of inventions for our graduation project

”Smart rescuing system using ZigBee technology” and it get from the first best ten contenders .

Measurements and Sensor Course project on an Air conditioner and lighting system, in the

•

day lights turn off and conditioner turn on and the opposite at night.

Control lap project course, Designed a PID controller.

•

Skills:

UAE Driving License.

•

Ability to promptly learn a new programming languages.

•

PLC Programming (Programmable logic control), Using MATLAB, C/C++/VHDL,

•

ICDL, professional on Microsoft office.

Knowing how to communicate with people & make them satisfied from the service, Team

•

work, listening, solve problems, leadership, Presentable in dealing with costumers,

Hardworking nature, Clever in Internet research.

Language Skills

•

Language Speaking Writing Reading

A rabic Native Native Native

English Very good good Excellent

Hobbies: Sports Volleyball; C h ess, Learning s mart technologies, Reading Stories.

Contact this candidate