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Manager Project

Location:
Royal Tunbridge Wells, KEN, United Kingdom
Posted:
May 26, 2015

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Resume:

Roy Peter Dallison

Email: *****.********@*****.***

Phone: 017**-***-*** (H) 078*-***-**** (M)

Address: Sevenoaks, Kent, UK

A senior international Operations Director who has led a series of high-

profile business developments and projects in UK, Asia and US. Working

with a wide range of internal and external multicultural stakeholders in a

high-profile media environment.

Developing new ways of working to maximize the benefits of offshoring by

way of outsourcing a wide range of key functions, tasks and services to the

Philippines, reducing costs and improving both services and quality

Building and implementing cross-cultural working practices using latest

technologies

Expanding both breadth and depth of back-office functions and processes to

support a wide-range of world-wide business units producing high-value

internal and external products and services

Areas of expertise include; project management, outsourcing; change

management; service delivery; recruitment; HR; staff training and

development; on-line production; facilities

Founder and co owner of "Spledid Ted" a vintage & retro furniture and

related items outlet based in Sevenoaks

Currently working as the UK based representative to the British Chamber of

Commerce Philippines

UK Representative to The British Chamber of Commerce Philippines (UK)

July 2014

. Providing consultancy services to The British Chamber of Commerce

Philippines

. Promoting the Philippines as a destination for UK companies seeking to

export in line with UKTI targets and guidelines

. Providing UK based chambers and businesses with information on

potential export and trade initiatives and links with The Philippines

. Assisting bi-lateral business and trade initiatives

The Financial Times 1975 - 2013

Part of The Pearson Group

Project Manager Financial Times (New York)

2012 - 2013

Promoted to transfer the FT's US editorial and commercial teams and

additional New York based operational companies to a new, flagship, purpose

built Head Office building

. Project managed, space and operational planning for 300 workstations,

work spaces and related services, encompassing new technologies, open

plan office environments and working practices including best practice

in ergonomics

. Created a new innovative space enabling greater departmental

collaboration across all operating units

. Addressed and resolved conflicts by liaising with a wide range of

internal/external stakeholders, including senior FT and Pearson

management, IT, editorial and commercial personnel based in New York

and London

The project is on time and within budget

Operations Director FT Manila

2001 - 2012

Promoted internally to Director level (part of the senior management team)

to expand the capabilities of the FT's offshore unit based in Manila

(reported to the CFO)

. Expanded the 24 x 7 Manila based team from 15 ( 2001) to 300 (2012)

. Transferred a range of tasks and services to Manila from worldwide FT

business units including editorial, finance (purchase & sales ledger,

cashiering and credit control functions), IT (support and

development), customer services (b2c and b2b), research, indexing,

telemarketing, newspaper feed production, HR back-office functions

. Improved key processes (examples: cash collection levels increased 25%

and 24 x 7 IT support) and cost savings estimated at 1.5 million pa

. Project managed the transfer by implementing new change management

and tasks transfer process in close liaison with worldwide internal

and external stakeholders

. Instigated new local team working practices enabling cross cultural

working at all levels in line with the demands of expanding

complexity. This included recruiting new staff and developing local

and international cross-cultural training programs

. Planned and implemented office moves and infrastructure improvements.

Produced and implemented (live) disaster business recovery plans and

procedures

. Created a new revenue generating opportunity, working with a UK third

party to implement a new production facility.

. Set-up a new Pearson secure testing/examination site on delivered on

time and within budget enabling additional revenue

International Production Manager (Data Factory / FT.com )

1998 - 2001

Promoted internally to develop a pioneering and innovative FT business in

the then embryonic world of on-line news services in partnership with two

major international news agencies

. Managed a 24 x 7 multilingual production team of over 100 staff

(translators, indexers, abstractors, data processors) engaged in the

creation of an online database of worldwide business news articles

from over 100 global sources for new online and internet based

products and services.

. Improved output and quality by utilizing new technologies, creating

additional innovative products and services

. Restructured and developed resources, implementing new ways of working

including offshoring to FT Manila (Philippines) both reducing costs

and improving service levels.

. Implemented initial training and development including new cross

-cultural programs to maximizing the potential of FT Manila.

Manager: FT Statistics 1990 -

1997

Assistant Production Manager: FT statistics

1987 -1990

Initially promoted manage a team of 20 statistical assistants and data

analysts focused on producing a wide range of statistical data. Within 3

years promoted to Manager with ultimate responsibility to the FT Editor

. Ensured the industry gold standards for daily statistical data and

financial information

. Developed the FT's statistical content in the dynamic global

marketplace including the launch of the Euro and developing emerging

markets

. Managed staff to maintain strict quality levels and deadlines,

introducing new training and development techniques

Head of Research/ Production UK and World FTSE indices

1984 - 1987

Invited to head up this new electronic venture, in partnership with Goldman

Sachs, following the automation of the London Stock Exchange

Researched company fundamentals and stock exchange data to set-up the

new FTSE world indices

. Responsible for the production of the new indices on daily basis and

the further development of FTSE world indices as a global stock

market benchmark

FT Editorial assistant /Data analyst

1975 -1984

Education

Professional Certificate in Management, Open University,

2005

Recent qualifications: IOSH: Managing Safely; DSE risk assessment level 2;

First Aid at Work

Other information

Director: The Springboard Foundation. A Philippine based children's

charity foundation. 2002 - 2008

Brit Chamber Philippines member

2001 - 2012

Board Member (Governor): British School Manila.

2006 - 2009

Director/Partner: The Beer Shop and Pitfield Brewery.

1982 - 1986

Holiday Camp Blue Coat: Mundesley Holiday Camp

1977 - 1978



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