Executive Assistant
Resume:
JOSEFINA CACERES
Sunrise, FL 33323
*.*******.**@*******.***
SUMMARY
High-energy Professional with Domestic and International Experience with
Fortune 500+ companies. Strong negotiator, problem solving, deadline
oriented and team player who works effectively with peers and all levels of
managements. Effectively handles highly confidential matters
professionally. Fluent in English, Spanish and both verbal and written,
some Portuguese.
PROFESSIONAL EXPERIENCE
RECOVER ALL MINISTRIES CHURCH, Sunrise, Florida 2014 -- Present
Office /Building Manager
Part-time position: Manage building, church office, sanctuary, and
office/sanctuary space leases.
Work directly with building owner/pastors.
Administration relate work, answer 5 lines phones system, route calls,
great new members/visitors, invoices, expenses, keep invoices and receipts
in the system using (neat and Quicken) filing, correspondence, internet,
emails, website, church current and new members data base information.
In charge of all calendar events, projects, banquet, in-site/off-site
conferences, meetings, and budget.
Manage all office supplies, office equipment, and vendors' relationships.
ROBERTS & ASSOCIATES (CPA's) and VICTORIA BEAUTY SUPPLY, Lauderhill,
Florida 2013 -- 2014
Office Manager / Inventory Coordinator
Temporary position worked directly with business owner in both businesses
as office manager and inventory floor manager. Managed product business
inventory and receiving department.
. Arranged materials and relevant information for assigned projects.
. Created inventory reports for merchandise tracking, quarterly reports,
and supply orders.
. During tax season manage customer accounts for tax preparation,
calling and following up.
DANIELA'S EVENTS DESIGNER - Part Time Consultant Sunrise, Florida 2013--
2013
. In charged of the overall events functions.
SUNRISE LAKES CONDOMINIUM - Work Orders Entry/Administrative Sunrise,
Florida 2013-- 2013
. In charged of the work orders department.
. Received calls and great customers with complaints and create work
orders in the TOP system.
. In charged of maintenance team by giving the schedules, assign work
orders, and manage their time to have job done in a timely manner and
priorities.
. In charged of closing work orders in the TOP system by end of business
day.
. In charged of sending responsibility letter to customers, and updating
customer's information in the system.
. Work directly with main association office and contacting customer
directly.
BRAVO SUPERMARKET - Consultant Sunrise, Florida 2011-- 2012
. Trained new employee for different positions and give orientation;
functioned as lead server.
. Established friendly yet professional atmosphere that promoted
attentive customer service and respect for co-workers
. Managed some business projects including talking to customers about
business services.
ROBERTS & ASSOCIATES (CPA's) - Consultant Fort Lauderdale, Florida
. During tax season manage customer accounts for tax preparation,
calling and following up.
. Arranged materials and relevant information for assigned projects.
* Performed new business contracts and create / send business
communications.
YUM! RESTAURANTS INTERNATIONAL, Deerfield Beach, Florida 2008 -- 2010
Office Manager / Executive Assistant / Event and Project Coordinator
Managed Latin America and Caribbean office (CaribLA) 50+ employees and a
$1.2M budget.
. Executive Assistant to CaribLA GM and direct reports, managed GM
calendar, agenda, phone, reports,
JOSEFINA CACERES Page Two
expenses, presentations, office and offsite meetings.
. Improved quality and office workflow by 45% negotiating contracts and
installing new printer / copy / scanner / fax.
. Managed all office supplies, office equipment, and vendors'
relationships.
. Worked directly with GM, Brazil Development Director, and Yum!
Security team coordinating all CEO and CFO tour visits throughout LA
and Caribbean including budget, private jet coordination, negotiation
of contracts for hotels, meetings, transportation, dinner, events,
customer visits, and the pr
. Worked directly with finance department negotiating new phone system
with Fonax, Inc. improving saving on international calls and internet
by 30%.
. ?anaged all office projects and events for 50+ employees and family
members with 100% satisfaction feedback.
ROBERTS & ASSOCIATES (CPA's) and VICTORIA BEAUTY SUPPLY, Lauderhill,
Florida 2007 -- 2008
Office Manager / Inventory Coordinator
Temporary position worked directly with business owner in both businesses
as office manager and inventory floor manager. Managed product business
inventory and receiving department.
. Improved business sales by introducing new ideas and bringing more
people by doing promotions, sales of the day, having hair consultant
at Store.
. Arranged materials and relevant information for assigned projects.
. Created inventory reports for merchandise tracking, quarterly reports,
and supply orders.
MOTOROLA, Sunrise, Florida 1998- 2007
Mobile Devices
Sales Coordinator / Events / Executive Assistant (2005-2007)
Worked with LA and Caribbean Sales VP and direct reports to manage Motorola
LA biggest sales event, arranged logistics for customer attendance to 3GSM
Congress, Super Bowl, CTIA, and LA events.
In charge of resources such as internal, external customer and
quarterly staff meetings and weekly calls, order new products for
customer delivery, department and event supplies.
. Facilitated, prioritized and channeled communication from Sales VP to
Sr. VP, General Manager and other departments.
. Handled highly-confidential information that would have immediate
negative impact on Organization operations if shared beyond its
intended audience. Also managed internal computer systems.
Marketing, Strategy, Pricing and Operations (2004 - 2005)
Assisted LA Marketing Manager and Account Manager with Department budget up
to $5M and other day-to-day activities, trade shows, external / internal
customer meetings.
. Oversaw Tigers system to process contract orders and develop
implemented payment process with accounts payable for accurate
payments, delivery to vendors, resulting in release of more than $2M
in delayed payments in two months end of year 2005 and 2006.
Executive Assistant to Senior Vice President (2003 - 2004)
Executive assistant to LA and Caribbean Senior VP, direct reports, and
Finance controller.
. Arranged all logistics for customers to attend main events.
. Facilitated, prioritized and channeled communication from the Senior
VP/General manager and direct reports.
. Performed other Motorola employees' activities and Motorola volunteer
program.
Marketing / Project Coordinator / Event Management (1998 - 2001)
. Developed and administered $1M budget for major events in LA
countries.
. Contributed with marketing plans, new products launches, major events,
trade shows.
. Generated internal and external communications regarding product
releases and responsible for generating press releases.
. Managed VP agenda to meet with important customers at trade shows.
Also travel arrangements for LA executives attending shows in United
States, Brazil, and United Kingdom.
. Supported Strategy Planning team to better position Motorola in LA
which resulted in positive customer relationships.
JOSEFINA CACERES Page Three
. Improved customer information retrieval time dramatically for active
and new opportunities.
. Served as Customer Acquisition Process (CAP) Administrator and trained
sales and marketing teams at all levels. Also Market and Product Line
Planning (MPP) to identify, plan and fund solutions that deliver value
to target customers and markets.
MOTOROLA iDEN, Sunrise, Florida 1992 -- 1998
Executive Administrative / Marketing / Project Coordinator (1996 - 1998)
. Performed all administrative functions to President, Worldwide
Marketing VP, and Distribution team.
. Worked with Portfolio Manager in products localization and launching
new products.
Customer Project Coordinator / Executive Administrative / (1992 - 1996)
. Assisted LA Program Management team during project life cycle from
system sales (pre-award) through customer acceptance (post-award).
. Managed multiple project accounts which contained sold services for
training, field labor and system staging.
. Traveled with Quality Manager on "Mapping Process" project in Chicago,
Brazil, Chile, Mexico, and Colombia resulting in an improved,
streamlined process for bids, quotes, and requests for product
information.
. Worked directly with logistics department in Chicago, order entry
department and expediters in Miami for export of equipment and follow
up through destination and custom.
. Performed all administrative functions to the team.
EDUCATION / TRAINING
Bachelor of Art (BA), Business Administration, Barry University-Miami, FL
Associate of Science, (AS), Office Management, Northern Essex Community
College-Haverhill, MA
Associate of Science (AS), Executive Secretarial, Northern Essex Community
College-Haverhill, MA
Global Franchise Partnering training, Achieving Breakthrough Results Summit
White and Yellow badge, Completed CAP (Customer Acquisition Process)
Customer Support and Sales Works Tool, Marketing & Product Planner (MPP)
Member of the Trade Shows Association (Washington DC)
COMPUTER SKILLS
Proficient in Microsoft Word Suite: Windows, MS Word, MS Excel, MS
PowerPoint,
Outlook, Internet, Webmoney, TOP, Neat, Quicken, Quickbook.
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