Quality Assurance Staff
Resume:
FLORZELLE FIELDS Jr., MPP, PhD(c)
Conflict Facilitator/ Crisis Management Consultant
Miramar, FL . 954-***-**** . *******@****.***
CAREER/HISTORY:
eTronic eWaste LLC, Miramar, Fl April 2014- March 2015
Chief Operating Officer
. Oversee, direct, and organize asset disposition workflow of corporate
operations
. Promote a directive value of high cultural performance with continuous
improvement that values ETEW corporate mission.
. Ensuring stakeholders, corporate members and managing staff to receive
timely and appropriate direction and execute implementing focus of
foreseeable compliance regulations of State Guidelines, Environmental
Protection Agency Protocols, Department of Defense and Statutory
Privacy Act procedures.
. Established and monitored staff's performance and developed goals to
assure accountability, set long term and short term objectives,
establish priorities and conduct annual performance appraisals for
greater corporate advantage.
. Draft and facilitate contractual bindings for asset management
services and performances, delivered an un-ambiguous resolution and
enhanced profitability for both internal and external stakeholders.
The ADR Office of F. Fields, LLC Atlanta, Ga. February 2009-June
2013
Conflict Facilitator/ Data Analysis Consultant
. Investigated civil litigation matters involving areas of conflicts
including contract breach conciliation, issues of promissory
estoppels, policy violations, and unjust enrichment and among
development of strategic reasoning for conservative solutions to
produce clear recourse.
. Supplied complex document review, program and/or management evaluation
methods that may require intensive attention to unbalanced
methodologies and details of material variable findings; then
selectively conclude collaborative resolutions.
. Implemented development methods to take charge of workflow objectives
in planning, applying analytical research and presentation for
attorneys, supportive staff and/or corporate organization leaders to
foresee quality assurance in enhancing internal business practices.
. Implemented strategic training methods with applying real life
direction for collaborative evaluation.
. Used methods of facilitation upon simple and complex issues, in
corporate business environments and civil disputes; resolving issues
with a relative productive solution or by supplying a corrective data
mitigation plan.
Law Office of Andell K. Brown P.L., Miami, Fl. November 2008-
November 2013
Litigation Specialist/ Conflict Resolution Specialist
. Analyzed case data starting from consultation and developed strategic
solutions prior to an initial court filing or trial in the arenas of
complex civil litigation to foreclosure mitigation matters.
. Prepared effective issue briefs, drafted settlement agreements, and
analytical reports with data to evaluate solutions, which include
stipulations and/or contractual amendments for a 75% better proposal
rating to allow all parties to view transparency solutions and terms
at a limited stand.
. Investigated civil litigation matters involving many areas of
conflicts, contract breach conciliation, issues of promissory
estoppels, policy violations, unjust enrichment and development of
strategic reasoning for conservative solutions with unambiguous
recourse.
. Supplied complex document review, program or regulatory policy
guideline evaluation methods that required intensive attention to
unbalanced methodologies and details of material variable findings;
then selectively concluded collaborative resolutions for both the
client and the firm.
. Document review and issue identification for negotiation or contract
mitigation using ADR implementation to mediate or facilitate complex
matters.
. Valuable investigative skills for case evaluation, skip search
facilitation and aggressive case mitigation proficiency with a
targeted agenda upon simple and complex issues; resolving issues with
a relative NO-Court solution
. Supplied complex software training to attorneys and support staff
using a collaborative communication work-flow approach.
. With strong leadership implementation development methods to take
charge of workflow objectives in planning and applying analytical
research and presentation for attorneys, supportive staff and
corporate organization leaders to foresee quality assurance in
enhancing internal business practices.
Fields & Associates L.S., Miami, Fl. June 2005-
November 2008
Litigation Specialist/ Training Support Specialist
. As a document specialist, duties complied were to prepare and draft
legal pleadings, memorandums and presentations for litigating
attorneys
. Within trial preparation, trial support and software training
workshops implemented an 60% greater impact upon delivering direct and
clear case development presentations for supportive staff and counsel
. Document database infrastructure support, supplying work flow
expertise for paperless access to e-document storage and retrieval
. Using methods of facilitation upon simple and complex issues, in
corporate business environments and civil disputes; resolving issues
with a relative productive solution or by supplying a corrective
structural data collection mitigation plan.
. Implemented strategic training methods with applying real life
direction for collaborative evaluation.
DVI-Legal, Miami, Fl. June 2004-April 2005
Litigation Support Specialist
. Supervised corporate workshop training using developing tools to
introduce e-document technology
. Substantive duties contain developing confidential databases for cross
reference case evaluation
. Implementing an exclusive task list required preparing 65% of
persuasive trial presentations for effective representation to
appointed counsel and staff
. Supervised, developed curriculum planning, and coached direct
evaluations to ensure client standards, processes, policies and
procedures are were being adhered to.
Shutts & Bowen LLP, West Palm Beach, Fl. March 2002-June 2004
Litigation Support Specialist
. Supervised litigation support teams to serve excessive volume case
files using document database technology
. Managed and assigned workflow process for efficient and quality
employee effectiveness
. Using presentation techniques and facilitative trainings to push
forward better internal business practices.
. Development of paperless infrastructure, using methods of white paper
and PDF Database framework
. Coordinate complex litigating policies, resulting in an increase of
productivity for attorney and clients.
EDUCATION:
Doctor of Philosophy of Public Policy - Mediation, Terrorism and Peace,
Walden University, 2017' (USA)
Masters of Public Policy -Mediation, Terrorism and Peace, Walden University
2014' (USA)
Mediation and Corporate Facilitation Training, Conflict Resolution Academy,
Atlanta, Georgia 2012' (USA)
Concord Law School (2 years attended) 2008 (USA)
Bachelors of Science, Computer Information Systems, University of Kentucky
1999' (USA)
CORE COMPETENCIES:
Complex Civil Litigation > Contract Law > Contractual Mitigation > Criminal
Mitigation> Mediation > International Corporate Dispute Resolution >
Contract Negotiation > Collaborative Peace Building Skills
Policy Mitigation and Compliance> Lexis Nexis > MS Office Business
Professional
E-Filing > E-Survey Database Development
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