Assistant Service

New

York,

NY

*****

(H)

817-***-****

**********@*******.***

Professional

Summary

A

highly

motivated,

energetic,

goal

orientated

professional,

with

two

years

of

experience

working

in

a

fast-

paced

environment.

Experience

Night

Auditor

Agent/Supervisor

March

2012

–

November

2012

Starwood

Hotels

and

Resort

Worldwide,

Inc.

–

Dallas,

TX

• Completed

galaxy’s

audits:

data

entry

processed

and

reviewed

all

transaction

reports.

Reviewed

and

reconciled

the

balance

sheet,

transmitted

credit

cards

information

to

protobase

system

and

redeemed

all

transactions

in

SAP.

Opened

and

voided

checks

from

the

Micros

system.

• Monitored

the

check-

in

and

check-

outs

process

to

ensure

the

accuracy

of

billing

and

rate

plans.

Handled

all

corrections/adjustments

as

needed.

• Supervised

all

operational

duties

performed

by

employees.

• Provided

journal

vouchers

related

to

income

to

the

assistant

controller,

prepared

city

ledger

payments

and

invoices

for

his

review.

• Reviewed

financial

statements

to

determine

areas

needing

cost

reduction

and

improvement.

Volunteer

Assistant

June

2014

-

Present

Amnesty

International

• Provide

administrative

support

for

the

campaign

coordinator.

• Assist

with

campaigns

internal

and

external

media

communication.

Prepare

events

related

correspondence

and

reports,

which

consist

of

translating

and

making

updates

to

human

rights

cases.

• Coordinate

volunteer

committee

actions.

Prepare

campaigns

planning,

strategy

and

tactics

and

sponsorship

recruitment.

• Set

up

meetings

with

existing

members,

non-

profit

organizations,

universities

groups

and

private

schools

to

continue

awareness

of

campaigns.

Education

Metropolitan

University

of

Puerto

Rico

–

San

Juan,

PR

Master

Business

Administration

in

Human

Resources

–

December

2011

Study

Specialization:

Finance

and

Economy.

Interamerican

University

of

Puerto

Rico

–

San

Juan,

PR

Bachelor

of

Arts

in

Criminal

Justice

Investigation

–

May

2006

Study

Specialization:

Law,

Research

Methods

and

Phycology.

Key

Skills

• Excellent

comprehension

of

Spanish,

English

and

slight

comprehension

of

French,

Italian

and

Korean

• Strong

interpersonal

skills

and

Outstanding

customer

service

• Strong

organizational

and

leadership

skills

• Ability

to

manage

multiple

tasks

effectively

• Ability

to

work

independently

and

as

part

of

a

team

• Ability

to

build

rapport

with

colleagues,

members,

and

volunteers

• Proficient

with

Microsoft

Office:

Publisher,

Galaxy,

Lightspeed

and

SAP

Contact this candidate