Manager Quality

James New, **** Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

Education: MBA, University of Tennessee, Knoxville

BS, Manufacturing Engineering, Western Kentucky University

AA, Computer information Systems, Western Kentucky University

Certified Six Sigma Black Belt, Villanova University

Certified TS16949 Internal Auditor, Lloyds of London

Professional Experience:

PTC Seamless Co. Hopkinsville KY (09/2014 to 02/28/2015) – Factory Closing

Position: Asst. Quality/Tooling Manager (Laid off due to the plan to close the plant in May)

Responsibilities:

• Direct responsibility for the total Quality/Tooling management system of

35 ton per hour OCTG Seamless mill.

• Responsible for auditing and securing machine shops that can handle

large tooling 2-7 tons.

• Manage all aspects of a hot seamless mill including, rotary pierce, pilger

and sizing operations.

Accomplishments:

• Implemented a visual management system to locate and stage tooling for

machining refurbishment and production requirements.

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

• Located and verified 4 independent tooling refurbishment vendors to

ensure operational availability of all required tooling for specific job

order.

Summit Polymers Inc. Elizabethtown, KY (04/2014 to 09/2014)

Position: Quality Manager (Left due to a major RIF)

Responsibilities:

• Direct responsibility for the total quality management system of a tier 1

production plant employing approximately 400 personnel.

• Tier 1 responsibility to Ford, GM and Nissan.

• Oversee new program launches, PPAP and all subsequent documentation

as required by the OEM.

• Manage a department of 12 Quality staff including engineers, technicians

and auditors.

• Maintain budgetary requirements as related to yearly pro forma.

• Maintain a close relationship with all OEM’s to mitigate PPM and overall

cost of quality.

Accomplishments:

• Reduced / eliminated QA/QC internal silos by implementing cross

training between quality engineering of tier 1 OEM products.

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

• Revamped schedule and implementation in regards to TS16949 internal

audit structure; this action brought Summit Polymers Inc., back on

schedule for internal audits.

• Designed and developed a visual management system to assist final

auditors with identifying non conformances in relation to color,

conforming attributes and proper packaging and labeling.

Akebono Brake Co. Glasgow, KY (05/2013 to 04/2014)

Position: Quality Manager (Left due to overwhelming international travel)

Responsibilities:

• Direct responsibility for the total production management of three

production units; OE friction (including a progressive die fine blanking

process), caliper and aftermarket, all under one roof. Currently

employing 900+ associates across the three divisions.

• Maintaining Business Plan objectives as related to the pro forma in

relation to overtime costs, employee count and non-conformance costs.

• Supervising a group of senior managers that encompasses lean

manufacturing (APS), maintenance and engineering, production and

facility maintenance.

• Maintain direct voice of the customer.

Accomplishments:

• Reduced down time by improving OA by 10% over a 1 year time span.

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

• Implemented a visual management system to alert front line leaders and

maintenance associates of issues in real time.

• Developed and implemented an email alert system to alert all

management, maintenance and operation personnel of machine and or

facility issues; this enabled real time data and communication which

reduced downtime and wait errors.

• Developed a production reporting system that allowed real time

extrapolation of production data, by hour, shift, week or month.

TMK IPSCO., Ambridge – Koppel, PA (11/2012 to 4/2013)

Position: Corporate QA Manager

Responsibilities:

• Direct responsibility for the total quality management of two production

plants employing 800+ personnel. This includes a rotary piercing hot

mill, and quench and temper facilities.

• Manage a group of metallurgist, NDT personnel and technicians.

• Manage and control all Non Destructive Testing (NDT) per SNT-TC-1A

Specifications including Electro Magnetic Induction, Dry and Wet

Magnetic Particle Inspection.

• Champion Six Sigma and kaizen events to improve productivity and

workflow.

• Implement and maintain Quality System based on API Standards.

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

Accomplishments:

• Put together an entire QA department from which none ever existed

• Designed and implemented a hold system to better track material

throughout the production process.

Plymouth Tube Co., West Monroe, LA, Chicago, IL and Hopkinsville, KY (5/2008 – 11/2012)

Position: Quality Manager (Left for a better opportunity after their GM was terminated)

Responsibilities:

• Direct responsibility for the total quality management of three production

plants employing 100+ personnel; these plants encompassed roll forming,

tube production, extrusion and cold draw.

• Manage a group of 4 quality personnel including Engineers, Technicians

and Inspectors both salary and hourly.

• Implement and maintain Quality System based on AS/ISO Standards.

• Champion Kaizen events to improve productivity and workflow.

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

• Champion Design of Experiments (DOE) to improve process cycle times,

improve quality and reduce scrap.

• Direct Contact for all Customers and Customer issues including Foreign

and Domestic.

• Manage and control all Non Destructive Testing (NDT) per SNT-TC-1A

Specifications including Eddy Current, Ultrasonic, Hydrostatic and Dye

Penetrant.

Accomplishments:

• Implemented SPC, Gage R&R, Machine-Validation, Capability Studies

and APQP to a plant that had little or no experience with these tools.

• Reduced inspection workforce by 50% through the implementation of

electronic wireless measurement instruments.

• Implemented electronic data capturing to monitor cycle times for hot

stretchers.

• Implemented Bar Coding Technology for improved tracking and

traceability of product throughout the plant.

• Using feed forward methodology, reduced customer complaints by 68%

over a 3-year period.

• Implemented a receiving and inspection system for incoming raw

materials (Steel strip, billets and Seamless Hollows).

• Achieved AS9100C:2008 and ISO9001:2008 certifications with zero

findings or recommendations.

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

Akebono Brake, Glasgow, KY (2000 - 2008)

Position: Assistant Quality Manager

Responsibilities:

• Direct responsibility for production quality of an OEM Friction and

progressive die fine blanking production plant of 300+ employees.

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

Manage a group of 21 quality personnel including Engineers, Technicians

and Inspectors and all salary.

• Perform SPC evaluations of weekly, monthly and quarterly evaluations of

all process and physical property data; transposing this data into customer

reports.

• Champion PPAP and new product launches including all related quality

documentation such as APQP, FMEA, Lessons Learned, Control Plans

and Gage R&R’s.

• Direct contact for customer quality related issues including but not

limited to Toyota, GM, Ford, Chrysler L.L.C., Bosch, TRW and

Continental Automotive Systems. I maintained and developed foreign

relations for customer quality issues, including on site visits to Korea,

Japan, Brazil, Mexico and Canada.

• Maintain ISO/TS16949:2002 quality system as well as champion all bi-

yearly system audits as well all customer and supplier audits.

• Design and develop Poke Yoke (error proofing) systems for production

lines as well as attribute Gage and fixture design.

• Champion all the corrective action problem solving teams. Led and

developed scrap reduction teams and continual process improvement.

• Directly responsible for interviewing, hiring and yearly evaluations of all

direct report quality personnel.

Accomplishments:

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

• Promoted 4 times in 8 years.

• Designed and developed two automatic error proofing systems for

production lines.

• Through kaizen and jishukin activities, reduced cycle time of a constraint

process from 48 to 36 seconds.

• Achieved ISO/TS16949:2002 transition from QS9000 without incident.

• Designed and developed a receiving and inspection system including the

design and implementation of a stand-alone software system to track and

monitor all incoming goods. This new system not only improved the

overall inspection and reporting time by 3 hours a day.

• Designed and developed a software program to manage the plant

document control software system.

Belden Wire and Cable, Tompkinsville, KY (1996 - 2000)

Position: Engineering Technician

James New, 1302 Jack Smith Road, Glasgow KY

270-***-**** *****.******@*****.***

Responsibilities:

• Shift group leader overseeing 3 other maintenance technicians. Direct

report to Engineering manager.

• Responsible for all electronic troubleshooting and repair of a

manufacturing plant of 500+ employees.

• Gage calibration and repair.

Accomplishments:

• Designed and built a schematic database that organized 2000+ schematics

and blueprints.

• Implemented an SPC database system (Datamite©)

• Designed and built a machine to automatically dispense grease into a

manufacturing process.

• Maintained operational availability of 90% + for the duration of my

employment.

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