Security Officer Front Desk

April Johnson

*** ***** ******* ******, *********, MD 21203

917-***-**** (cell) 410-***-****(home); *****.*********@*****.***

SUMMARY

Strong work ethic; proven communication abilities, both oral and written

Functions well, independently and as team member, CPR & First Aid Certified

EMPLOYMENT

1

Empowerment Temple Church, Baltimore, MD Jun 2010 – Jun 2013

Volunteer, C.O.P Ministries

• Provided security for church functions

• Handled special issues such as banishment

Spring Grove Hospital, Catonsville, MD Oct 2011 – Jun 2013

Building Guard

2 Secured premises and personnel by patrolling property; monitoring

surveillance equipment.

3 Maintained environment by monitoring and setting building and equipment

controls.

• Transported patients

Marley Station Mall, Glen Burnie, MD Dec 2010 – Jan 2013

Security Officer

4 Secured premises and personnel by patrolling property; monitoring

surveillance equipment.

5 Prevented losses and damage by reporting irregularities; informing violators of

policy and procedures; restraining trespassers.

6 Controlled traffic by directing drivers.

7 Completed reports by recording observations, information, occurrences, and

surveillance activities; interviewing witnesses; obtaining signatures.

Maryland Institute of Art May 2008 – Dec 2010

Building Services

• sweep, scrub, mop and polish floors

• vacuum clean carpets, rugs and draperies

• shampoo carpets, rugs and upholstery

• dust and polish furniture and fittings

• clean metal fixtures and fittings

• empty and clean trash containers

• dispose of trash in a sanitary manner

• clean wash basins, mirrors, tubs and showers

• wipe down glass surfaces

April Johnson

Page 2

Employment Continued

Command Security, Laurel, MD Oct 2007 – Jan 2009

Security Officer

8 Secured premises and personnel by patrolling property; monitoring

surveillance equipment.

9 Prevented losses and damage by reporting irregularities; informing violators of

policy and procedures; restraining trespassers.

10 Controlled traffic by directing drivers.

11 Completed reports by recording observations, information, occurrences, and

surveillance activities; interviewing witnesses; obtaining signatures.

University of Baltimore, Baltimore, MD Jun 2005 – Jul 2007

Campus Security Guard

• Promoted lawful behavior and protect the welfare of students, faculty and staff

• Performed foot and vehicle patrols of a college or university campus to monitor

behavior, secure buildings and property, investigate disturbances, maintain order

during events and enforce regulations.

• Monitored the physical safety of campus buildings by locking and unlocking

doors, patrolling or monitoring using surveillance systems, and reporting

suspicious behavior

• Monitored alarm systems and responding to alerts, training additional security

officers and serving as crowd control at special events.

Off Duty Police, Baltimore, MD Jul 2003 – Jun 2005

Security Officer

• Covered front desk

• Monitored parking lots

• Utilized Closed Circuit TV to monitor residential hallways

Mount Washington Pediatric Hospital Mar 1999 – Jun 2003

• Escort doctors, patients and quest to parking lot during evening hours

• Provide front desk coverage

• Monitored and patrolled building and property

• Utilized Closed Circuit TV to monitor patient rooms and hallways

Marriott Hotel, Baltimore, MD Oct 1993 – Oct 1997

Housekeeper

• Performed general cleaning, i.e., vanity areas, coffee makers, etc.

• Maintained kitchen suite in accordance with extended stay standards.

• Checked shower curtain for mildew, scum, and clean accordingly.

• Properly replaced linen and guest amenities as needed.

• Cleaned and stocked Suite Attendant carts and maintain in a presentable manner.

April Johnson

Employment Continued

Page Three

Maid Pro, Baltimore Apr 1992 – Dec 1993

Housekeeper

• sweep, scrub, mop and polish floors

• vacuum clean carpets, rugs and draperies, shampoo carpets, rugs and upholstery

• dust and polish furniture and fittings

• empty and clean trash containers

• dispose of trash in a sanitary manner

• clean wash basins, mirrors, tubs and showers

• wipe down glass surfaces

• make up beds and change linens as required

• tidy up rooms

• wash windows as scheduled

• sort, wash, load and unload laundry

• iron and press clothing and linen

• sort, fold and put away clean laundry

Harbor Court Hotel, Baltimore, MD Oct 1992 – Apr 1992

Houskeeping

• clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms

• distribute linen, towels and room supplies using wheeled carts or by hand

• restock room supplies such as drinking glasses, soaps, shampoos, writing

supplies, mini bar

• replace dirty linens with clean items

• inspect and turn mattresses regularly

• monitor guest laundry bags, replace laundry bags and slips

• check all appliances in rooms are in working order

• realign furniture and amenities according to prescribed layout

• respond to guest queries and requests

• respond to calls for housekeeping problems such as spills, broken glasses

• deliver any requested housekeeping items to guest rooms

Homemaker & Mother Jan 1989 – Oct 1992

Constant Care Health Center, Baltimore, MD Jan 1988 – Dec 1988

Security Officer

• Provide front desk coverage

• Monitored and patrolled building and property

• Utilized Closed Circuit TV to monitor patient rooms and hallways

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April Johnson

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EDUCATION

7

Baltimore Outreach Culinary Arts Training

Current Student

Empire Beauty Academy

Cosmetology Certificate

Edmondson High School, Baltimore, MD

High School Diploma

Contact this candidate