Customer Service Insurance
Resume:
DONNA L . GUY
Phone: 256-***-****
Email: *********@*****.***
EDUCATION
Benjamin Russell High School, Alexander City, AL
1984
Central Alabama Community College, Alexander City, AL
1989 Associate of Applied Science, General Business
EXPERIENCE
East Alabama Mental Health, Office Manager, Retired October 1988 to
A ugust 31, 2014
Managed office supplies and organized administrative office of non-profit agency. Provided
customer service and scheduled appointments. Assisted and supported staff in daily duties.
A nswered and managed incoming phone calls while recording accurate messages.
Completed data entry and maintained electronic medical record system.
Dadeville Insurance Agency, Office/Insurance Clerk August 1987 to
A ugust 1988
A nswered and managed incoming calls and recorded accurate messages. Gathered
i nformation from customers and provided accurate insurance rates. Gathered information
f rom customers and reported claims to appropriate agencies. Typed and filed letters and
documents.
B lythe Insurance Agency, Office/Insurance Clerk M ay 1985 to
J une 1987
A nswered and managed incoming calls and recorded accurate messages. Gathered
i nformation from customers and provided accurate insurance rates. Gathered information
and reported claims to appropriate agencies. Typed and filed letters and documents.
Russell Corporation, Textiles August
1983 to May 1985
Folded, sewed, and prepared athletic wear for shipping.
REFERENCES
Jimmie Dickey, M.S.,
D irector of Clinic Operations and Business Support
East Alabama Mental Health
Kathie Roper-Ericson, Ph.D.
East Alabama Mental Health
Ms. Huanne Wright
Tallapoosa County Juvenile Court
Mark Chappell
Senior Vice President, CIS Inc.
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