Customer Service High School
Resume:
Jimmie Roberts
Houston,Texas 77082
****.*******@*****.***
Objective Statement –
To work as a waiter in a challenging environment, contributing enthusiasm, dedication,
responsibility, and good work ethic, combined with a desire to utilize my customer service
skills obtained through experience as a waiter.
Qualification kills and Qualities,
S
Customer service skills – Top notch communication skills and professional work ethic.
Multi tasking capability.
Ability to work in and lead a team – Good leadership/delegating abilities for supervising
waiters’ staff (for those who apply for head of waiters).
Sales and marketing skills.
Applebees
February 2011 May 2015
Responsibilities include:
Greeted new customers and escorted them to their tables.
Presented menus and answered questions about the cuisine, making recommendations upon
request.
Recommended wines and other drinks to customers.
Wrote customers’ orders and conveyed to kitchen staff.
Took orders from customers and served food, drinks and deserts.
Served specialty dishes to customers at tables as required.
Checked to ensure that customers are enjoying their meals – took action to correct any
issues, as needed.
Prepared bill/receipts and collected payment from customers.
Cleaned tables and other areas as needed, after clients departed.
Harlows
November 2010 January 2011
Responsibilities include:
Greeted new customers and escorted them to their tables.
Presented menus and answered questions about the cuisine, making recommendations upon
request.
Recommended wines and other drinks to customers.
Wrote customers’ orders and conveyed to kitchen staff.
Took orders from customers and served food, drinks and deserts.
Served specialty dishes to customers at tables as required.
Checked to ensure that customers are enjoying their meals – took action to correct any
issues, as needed.
Prepared bill/receipts and collected payment from customers.
Cleaned tables and other areas as needed, after clients departed.
Olive Garden
March 2009 October 2010
Responsibilities include:
Greeted new customers and escorted them to their tables.
Presented menus and answered questions about the cuisine, making recommendations upon
request.
Recommended wines and other drinks to customers.
Wrote customers’ orders and conveyed to kitchen staff.
Took orders from customers and served food, drinks and deserts.
Served specialty dishes to customers at tables as required.
Checked to ensure that customers are enjoying their meals – took action to correct any
issues, as needed.
Prepared bill/receipts and collected payment from customers.
Cleaned tables and other areas as needed, after clients departed.
Victorian trucking
August 2000 October 2006
Pickup and deliver assigned goods punctually on daily basis irrespective of road and weather
conditions
• Collect money for deliveries if required
• Practice high quality customer care protocol and convey any complaints to the management
immediately
• Maintain vehicle service, fueling and delivery records updated on respective inventories
Education
Hasting High School 1992
Tri State Trucking School May 2000
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