Customer Service Assistant

COVERING LETTER

Sir,

I am Abijith.K.A .I have completed IATA/FIATA CARGO INTRODUCTORY COURSE I

send this letter to pursue my interest in Logistics Executive, Cargo Assistant, Customer

Service Agent in your esteemed company .Now I am working as a Customer service

agent in Cochin International Airport .Before I was working as a logistic

coordinator in different logistic companies.

As a young officer with high potential, my skills and technical knowledge will be

dedicated to serve your organization. Being aware of the present aviation scenario, I

understand, airline operation needs young officers, who undertake the customer care

and logistic with utmost care and safety. It is also understood that good technical skills,

communication skills and sound mental & physical health are essential being in the

business of aviation. My experience & qualifications are briefly presented in the

enclosed resume. It is an honor for me to write to you seeking a career. I look forward to

meeting you and I am available at any time and place convenient for you and your

organization.

Yours faithfully,

ABIJITH K.A

RESUME

ABIJITH K.A

KALLATT HOUSE

P.O. PERINGOTTUKARA

THANNIAM – 680 565

Ph: +971*********(U A E)

E – Mail: **************@*****.***

Career Objective:

To excel in assigned responsibilities and thereby ensure professional and personal growth along

with goals and aspirations of enterprises.

Academic Qualification:

Plus Two (Commerce)

SSLC

Professional Qualification:

• IATA/FIATA CARGO INTRODUCTORY COURSE

Cargo rating

Airway bill preparation

OAG

Computer literacy:

• MS Office

Work Experience

• Name of company: GAC Shipping India Pvt. Ltd. Cochin

3 months experience as Cargo Assistant

• Name of company : Capricorn Logistics, Cochin

8 months experience as Cargo Assistant

• Name of company : IACS ( Air India Subsidiary)

Two year experience in, passenger handling, cargo handling, ramp handling.

• Currently working in Air India as a Customer agent.

CARGO HANDLING

Work profile

Export division Cargo booking, planning of ULDS, Cargo manifestation and

documentation, Issuance of carting order, Loading supervision at ware house and of flight,

Handling valuable cargo movements, Finalizing flights in cargo system and sending Tele

messages to destinations, Handling of transit cargo.

Import division Supervising unloading from aircrafts, Segregation of airway bill docs and

cargo, Personal cargo checking, issuing of DO Take care of charges collect if any, Handling

Valuables and Human remains on arrival.

PASSENGER HAN DLING

Work profile

Preparation of GD, boarding facilitation, meet arrivals of flight and Filing the incoming documents.

Strengths:

• Good communication skill.

• Good working Knowledge in computer applications and Cargo reservation system.

• Thorough working knowledge in Cargo and Ramp handling.

Personal Details

Father’s Name : K.R. Anilkumar

Permanent Address : KALLATT HOUSE

P.O. PERINGOTTUKARA

THANNIAM – 680565

E – Mail: **************@*****.***

Ph: +971*********

Date of Birth : 04 – 05 - 1989

Gender : Male

Marital Status : Single

Language Known : English, Hindi, Malayalam & Tamil

Qualities : Honest, enthusiastic willing to learn and work

Passport Details

Passport Number : K 7237982

Date of issue : 17-01-2013

Date of Expiry : 16-01-2023

Place of issue : Cochin

REFERENCE:

1. Mr. RAJEESH P.S

SUPERVISOR. AIR INDIA CARGO

Ph: +919*********, +917*********

2. ARUN VARMA (GAC Shipping India Pvt. Ltd)

Air Cargo Manager, Ph: +971**********

3. Mrs. UMA DEVI, COCHIN

Manager Air India Cargo

Ph. +918*********, 944-***-****

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.

Place: Al Ain

Date: 20.05.2015 ABIJITH K.A.

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