Manager Management

Cherie M. Biagas, MBA

Gainesville, VA ***** / Cell 703-***-**** / ************@*****.***

Sergeant Major U. S. Army (Retired)

Experienced Program / Project / Operations Manager

Accomplished management professional with broad corporate and DOD experience and accomplished in

leveraging both logistical solutions and human capital. Experienced in building relationships with clients,

vendors and all project stakeholders to achieve clear results for complex projects.

Core Professional Strengths

Program / Project Management Planning / Scheduling

Leadership Skills Client Relationship Management

Negotiations / Decision Making Creativity / Highly Organized

Education Credentials

Master of Business Administration (MBA-Management, Cum Laude) Strayer University

Bachelor’s Degree in Business Administration (Business, Cum Laude) Strayer University

Currently enrolled in Program Management Professional Course

Professional Experience

Subcontract Compliance Analyst-Developed audit program to assess contract compliance of Respite Care

Subcontracts in the area of SCA Wage, Health & Welfare Benefits and Provider qualifications

Performed as the U.S. Army 80- Hour Sexual Harassment/Assault Response & Prevention (SHARP) Program

Mobile Training Team (MTT) Program Manager (Contractor) 2011-2014

Casualty Notification Officer (CNO) and Casualty Assistance Officer (CAO) Course Instructor for the Casualty

and Mortuary Affairs Operations Center (CMAOC), Human Resource Command (Contractor), HQDA 2009-

2010

Chief Medical Advisor (Sergeant Major) 8th U.S. Army to the 8th Army Deputy Surgeon, Korea 2004-2006

Major Accomplishment

In 2 years of the Strategic Resources, Inc., SHARP MTT contract with the Army Resiliency Directorate

SHARP Branch, was directly responsible for the training of 23,532 Soldiers, Sailors, Marines, Airmen and

DOD Civilians.

Selected SHARP Accomplishments

• Human Capital Management: Directly responsible for the life cycle management of 50 to 60 civilian

MTT trainers: from resume review of prospective trainers and acceptance as an instructor-consultant

individual credentials, instructor training IAW government requirements to management of CAC and

Corporate AMEX user incentives. Monitored student evaluations of instructors for quality assurance. Also

responsible for assigning instructors training assignments worldwide.

• Logistical Management: Directly responsible for ensuring trainers made their transportation, lodging

and rental reservations for travel in the automated contracted travel system; also responsible for ensuring

trainers used the automated Deltek system for input and final approval of their expense reports.

• Training Management: Directly responsible for developing a training schedule of 25 or more SHARP

courses per month worldwide through coordination with each SHARP PM/POC at each major military

command, including the forward deployed units. Ensured the training materials were ordered from the

printer contractor and sent to each unit in a timely manner prior to the start of each two-week course.

Assisted the government client with constant updates of the student and instructor guides.

• Administrative Management: Coordinated with each SHARP POC at unit level to ensure the student

roster complies with government requirements; prepared over 24,000 certificates for SHARP graduates and

for those that lost or misplaced the original certificate. Developed and maintained detailed instructor

rosters, instructor schedules and class schedules; prepared reports for client and SRI leadership; fielded a

wide range of questions via phone and email regarding SHARP course and the MTT.

• Define and Set Priorities: Accomplished all goals by being highly organized and paying attention to

detail.

Selected CNO/CAO Trainer/Writer Accomplishments

• Developed related casualty course updates that were incorporated into the new CNO/CAO training used

by Casualty Assistance Centers (CAC) worldwide.

• Assisted on panel with crosswalk of then-current CNO/CAO training and made recommendations for

input to new training, which was favorably accepted by client.

• Conducted quality assurance on new online CNO/CAO training and those suggestions were

incorporated into the new online training for 2010.

• Served on trainer panel that developed Program of Instruction (POI) for Casualty Notification Branch

that was incorporated into the CMAOC Battle Book for new employees at Fort Knox.

• Volunteered to write and wrote several articles for CMAOC “CAC Blast” newsletter regarding Soldier

casualty issues. Monitored and responded to questions/queries posted on the S1Net website blog;

responded to casualty questions with tact, diplomacy and discretion.

• Received Certificate of Appreciation (with additional monitory award) for job performance from the

president of the company (Armed Forces Services Corporation).

Selected Chief Medical Advisor (Sergeant Major) Accomplishments

• Served as the advisor to the 8th U.S. Army Deputy Surgeon for the integration of theater-level operations for

a heavy division, a theater support command and eight separate brigades.

• Acted as Program Manager for command medical projects under Surgeons responsibility.

• Attained knowledge of and supported Soldiers in command regarding Family support and Family assistance

programs under the Command-wide umbrella.

• As directed, prepared briefings, presentations and decisional memorandums for the Deputy and the 8 th Army

Surgeon.

• Acted as Co-Program Manager of two highly successful 8 th U.S. Army Korea “Army Ball” with a self-

supporting budget of over $50,000 and attended by over 1000 service personnel, spouses, friends and Korean

local nationals.

• Represented the Deputy Surgeon on several command working groups; recognized as having the ability to

operate under a high degree of independence.

Professional Memberships

Veterans of Foreign Wars (Lifetime Member)

National Association of Professional Women

National Black MBA Association

References Provided Upon Request

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