Customer Service High School

Patricia Williams

** ****** ****** • Westville, New Jersey 08093

856-***-**** • ********@*****.***

Objective: To obtain a challenging career within a financial institution

Professional Experience

PNC Bank NA

Commercial/ Loan Servicing Specialist – 2012-2012

3RD Federal Bank, PA Commercial/ Loan Servicing Specialist -2014-2014

JOB RESPONSIBILITIES:

13 Reviewed loan documents and prepared the input sheets for booking

14 Booked loans

15 Processed advanced requests, payments, and pay off letters

16 Handle all customer service issues regarding the loan

17 Reviewed commercial loans for accuracy

18 Due Diligence – Ordered property searches, UCC searches, flood searches, and

appraisals

19 Reviewed searches and appraisals to determine if bank would be in the required

lien position

Document and Small Loan Review Specialist – 1997 - 2011

Construction Loan Administrator

TD Bank, Cherry Hill, NJ

JOB RESPONSIBILITIES:

20 Reviewed commercial and residential real estate loans

21 Responsible for funding lines of credit

22 Processed loan payments efficiently

23 Booked loans after review was completed

24 Managed the lone exception report to ensure all exceptions were valid

25 Worked on a team with the loan officers and processors to ensure fast and efficient

customer service

26 Processed loan payments and payoffs

27 Scheduled inspections, advanced funds

28 Created construction budget

29 Reviewed small business loans, worked on mods, renewals, and extensions

30 Prepared mortgage satisfactions and subordination agreements

31 Worked closely with branch personnel and customer to schedule closings.

32 Reviewed all searches and appraisals to determine if bank would be in the

required lien position

Patricia Williams

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EDUCATION

Gloucester City High School

Gloucester City, NJ

Graduate

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