information technologt specialist

John Girgis

Address: ** ***** ***, ********, ** Canada R3t3X2

Email: ******.****@*******.*** Home:204-***-****

Profile:

Leading Architecture team is a result of years' Heavy involvement in IT

systems design and customer .

I started my technical career 10+ years ago as UNIX engineer, I obtained

my Servers experience and OS on HPUX and Red hat Linux.

7 Years ago I became Infrastructure design expert in "Mobinil France

Telecom" Engaged me into Software Design

4 Years ago I became an Overall architect,

2014 I lead The IT architecture and integration solutions in Mobinil.

My skills built up as I progressed in my analysis/design career.

Architecture team rose up to expectation matching the ambitious Analysis

team and business.

"I learned one fact,Change is most constant fact in world we need to keep

changing to adapt and tune our skills"

Skills and Experience

Focusing on Mobinil, hereafter, I detail the most effective projects I

either lead or engaged as IT architect.

Project Name: Siebel Program

Date : Siebel program started in Mobinil by mid 2008 and still active

till April 2015

Status : Active.

Description:

Multiphased Program which aims to shift Mobinil into a fully customer

oriented service company.

Siebel road-map is designed/ customized by Mobinil IT developing and

architecture teams to cater for Call center, Loyalty, Marketing and Order

Management systems. Phases of this project are concerned about these

previous systems. As follows:

Phase 1: Siebel Call Center:

Date: Nov 2008-Nov2009

Status: finished.

My Role: Capacity planning Expert.

I got engaged in design phase with the solution architect, to deliver a

design document with all infrastructure requirements such as servers,

storage, database servers, high availability requirements, and network

diagrams and bandwidth calculation. The technologies used in infrastructure

was IBM Power 7 with LPARS and Micro partitioning, databases, is oracle

11g2, High availability solutions is IBM HACMP, on AIX 6.X.

Phase 2: Siebel Loyalty.

Date: Nov 2009-Nov 2010.

Status: finished.

My Role: HW and Capacity Planning Expert.

This phase empowered business to introduce loyalty concepts into Egyptian

mobile market as Mobinil was pioneer in this area at the time. A

significant increase of market share took place.

My role was to track infrastructure changes due to the project and size the

delta upgrade needed "such as Server Upgrade, Network and SAN switch also

virtualization technology used.

I Lead performance testing, and monitored the data migration.

Challenges: Using new virtualization techniques on IBM AIX Servers

Phase 3: Siebel Marketing:

Date: Nov 2010-Feb 2012.

Status: Finished.

My Role: Solution Architect Expert.

Objective of this Siebel was to enable business to offer Customers wide

range of simple and complex offers, a

My role was to design all online interfaces to customer communication

channels.

I got engaged with technical analysis manager in mapping all functional

requirements into technical requirements.

I scheduled meetings with technical stakeholders to reach interfaces

details. Gained experience: eTOM as i worked with France Telecom

experienced architects, I learned more about Business especially

Marketing.

Challenges: Dealing with online systems "SMSC, web-methods, IVR, and USSD

.

Phase 4: Siebel Order Management

Date: June 2014-April 2015

Status: Active

My Role: Solution Architect and integration Manager

The project is to realize a business requirement of implementing Order

Management system in Mobinil.

Objectives: unified customer experience, unified Product catalog, unified

User interface, 360 customer view

Implementation: Siebel as "Order Capture activities" and TIBCO as "Order

Fulfillment"

Challenges: Master ship of data and automatic data synchronization

Project Name: Infrastructure Virtualization "IT physical servers"

consolidation.

Date: June 2008-Dec2008

Status: finished.

My Role : HW and Capacity Planning Expert

The Objective of the first phase to transform IT systems implemented on

standalone servers to virtual servers with VMWARE & Blades servers.

Challenges:

Sizing virtual environments by monitoring physical servers usage for

3months before Migrating to virtual,and, selecting suitable Virtualization

and blade servers vendors

I managed an infrastructure project to prepare, test and migrate IT

systems to the new virtualized platform.

I lead a technical task force and coordinated with all technical

stakeholders, preparation and planning 4 months, testing and

implementation in 2 months

Project: Retail system:

Date: June 2010-Jun 2012

My Role: Solution architecture

Objective: To implement New POS and Retail systems in Mobinil. 3500 POS in

1500 Shops, franchises and small retail. Technology used "NTS

Wincash"

My job History in brief:

Company: Alcatel -Egypt Company: HP-Egypt

Date: Feb 2006-nov Date: July 2002-

2006 dec-2005

Title: Software Title: Senior NOC

engineer Engineer

Company: GE-Egypt: Company: Orascom-Egypt

Date: Oct Date: May1995 -

2000-Jul2002 Oct 2000

Title: Data center Title: UNIX

manager. support engineer.

Education

June-> Dec 2014 "6 sigma green belt Certification" - AUC American

University Of Cairo

2009->2011 EMD "Executive Management Diploma" AUC Cairo

1993 BSC Telecom,Alexandria University Egypt

Courses:

2009 VMWARE Boot camp, HP Training Centre, Reading, UK

2009 HP Virtual Partitioning, HP Training Centre, Reading, UK

2008 HPUX Performance tuning,, HP Training Centre, Reading, UK

Experience Certificates:

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